Job summary
The Outpatient's Department is responsible for providing support for various clinics that attend the Department. The Outpatient's Department is made up of 1 Band 7 Senior Sister, 1 Band 5 Registered Nurse and 3 full time Band 3 Senior HCA's (including this role) The team work flexibly, with a varied shift pattern in order to provide support to the clinics to provide diagnostic tests, including blood sampling, simple procedures and consultations, along with the relevant paperwork.
In your role, you will be supported with your development needs both from in house training and also from external courses whilst having regular supervision and appraisal to ensure you are helped to reach your maximum potential and development. You would be joining the Trust at a very exciting time as we roll out our new Patient Record System, EPIC.
Our people are caring, committed, inclusive and focused on quality. We focus on solutions and people's strengths and encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team. #CareToJoinUsTSD
Main duties of the job
Working clinically to ensure the safety and quality of the care given to your designated patients, under the indirect supervision of a registered nurse/practitioner
Undertaking the following, but not restricted to, clinical tasks competently and efficiently:
o Cannulation and Venepuncture
o Conducting ECG's
o Preparation of equipment for various clinics
o Decontamination of equipment within specific guidelines following procedures
o Provide support to patients as a chaperone during personal and invasive procedures
Competently taking and interpreting Vital signs on adults
Able to make appropriate referrals to Adult and Child Safeguarding teams
Supporting and working with colleagues during the shift
Liaising with the wider MDT to maintain safety
Helping to facilitate the development of the service as part of the wider team
To participate in discussions and projects that will benefit the team, the patients and the ward as a whole
Working under guidance and in conjunction with the senior nursing team and the Matron
Following the Trust's Policies and Protocols to ensure the safety of the department
About us
We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.
The team is flexible and promotes a healthy work/home life balance therefore, your package with us includes a lot more than just your pay.
Listed are a few of the additional benefits that are available to you as an employee:
- NHS Pension Scheme
- Childcare at our day nursery
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Staff Discounts
- Career development and training opportunities
- Employee Support - Staff have access to a 24-hour helpline
Job description
Job responsibilities
Communication and working relationships
Developing and supporting yourself and others
Employing professional behaviour and communicating effectively and efficiently in a pressurised working environment
Escalating concerns appropriately
Working with and supporting the wider MDT
Analytical and judgement
Participating in developing a career plan
Participate in reflection as part of imbedded practice
Work alongside senior staff to help develop yourself
Participate in staff meetings and think creatively and innovatively regarding the department
Planning and organisation
Managing the patients on the within the Department
Keeping up to date with Organisational developments
Managing own workload assigned, whilst being flexible to changing requirements
Physical skills
Ensure mandatory training is up to date
Competent in basic computer and IT skills
To be able to work at a high pace throughout the shift
To be able to stand for extended periods of time
To be able to work for long periods of time in full PPE
To be able to manage the demands of moving and manual handling
Policy and service development
Follow trust protocols and maintain standards
Be actively involved in developing policies and processes for the dept when required
Actively participate in service development
Finance, equipment and other resources
Competent use of equipment and supporting others, where required
Have an awareness of utilising stock and resources effectively
Ensuring resources and equipment are used appropriately and effectively, minimising wastage
People management and training
Previously known as Responsibility for supervision, leadership and management
Supporting any new staff
Responsible for ensuring their own compliance with competencies and training, ensuring that any updates are completed in a timely manner
Information technology and administrative duties
Follow TSDHCFT Policies and use correct agreed documentations
Stay up to date with the Trusts Innovative IT systems
Ensure mandatory training is up to date
Freedom to act
Adhere to Trust protocols and procedures
Adhere to Job description and Contract
Job description
Job responsibilities
Communication and working relationships
Developing and supporting yourself and others
Employing professional behaviour and communicating effectively and efficiently in a pressurised working environment
Escalating concerns appropriately
Working with and supporting the wider MDT
Analytical and judgement
Participating in developing a career plan
Participate in reflection as part of imbedded practice
Work alongside senior staff to help develop yourself
Participate in staff meetings and think creatively and innovatively regarding the department
Planning and organisation
Managing the patients on the within the Department
Keeping up to date with Organisational developments
Managing own workload assigned, whilst being flexible to changing requirements
Physical skills
Ensure mandatory training is up to date
Competent in basic computer and IT skills
To be able to work at a high pace throughout the shift
To be able to stand for extended periods of time
To be able to work for long periods of time in full PPE
To be able to manage the demands of moving and manual handling
Policy and service development
Follow trust protocols and maintain standards
Be actively involved in developing policies and processes for the dept when required
Actively participate in service development
Finance, equipment and other resources
Competent use of equipment and supporting others, where required
Have an awareness of utilising stock and resources effectively
Ensuring resources and equipment are used appropriately and effectively, minimising wastage
People management and training
Previously known as Responsibility for supervision, leadership and management
Supporting any new staff
Responsible for ensuring their own compliance with competencies and training, ensuring that any updates are completed in a timely manner
Information technology and administrative duties
Follow TSDHCFT Policies and use correct agreed documentations
Stay up to date with the Trusts Innovative IT systems
Ensure mandatory training is up to date
Freedom to act
Adhere to Trust protocols and procedures
Adhere to Job description and Contract
Person Specification
Qualifications and Training
Essential
- NVQ3 in Health and Social Care or equivalent qualification/ experience
- Recent experience as an HCA in a hospital setting
- Care Certificate
Desirable
- Evidence of continued study
Knowledge and Experience
Essential
- Confidence in own ability to manage your own workload
- Be able to evaluate care delivered and plan ahead
- Be able to identify a sick or deteriorating patient
- Have an understanding of how to undertake and monitor vital signs, escalating to nursing staff where indicated
- Understand principles of safeguarding and to be able to make appropriate referrals
Specific Skills
Essential
- Ability to work under pressure and flexibly
- Be competent in recording and understanding vital signs
- Be competent in performing ECGs
- Demonstrable effective communication skills
Desirable
- Be able to undertake venepuncture and cannulation
Person Specification
Qualifications and Training
Essential
- NVQ3 in Health and Social Care or equivalent qualification/ experience
- Recent experience as an HCA in a hospital setting
- Care Certificate
Desirable
- Evidence of continued study
Knowledge and Experience
Essential
- Confidence in own ability to manage your own workload
- Be able to evaluate care delivered and plan ahead
- Be able to identify a sick or deteriorating patient
- Have an understanding of how to undertake and monitor vital signs, escalating to nursing staff where indicated
- Understand principles of safeguarding and to be able to make appropriate referrals
Specific Skills
Essential
- Ability to work under pressure and flexibly
- Be competent in recording and understanding vital signs
- Be competent in performing ECGs
- Demonstrable effective communication skills
Desirable
- Be able to undertake venepuncture and cannulation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
