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Torbay and South Devon NHS Foundation Trust

Resident Doctor Manager / Rota Coordinator

The closing date is 02 February 2026

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Job summary

Our Resident Doctor Manager / Rota Coordinator will produce and manage the highly complex resident doctors' on-call and ward cover rota for all surgical resident doctors and additional medical workforce across 4 specialties and multiple ward areas within surgery ensuring compliance with European Working Time Directive (EWTD) and the 2017 Resident Doctor contracts.Ensure the resident doctors rotas are written, tested for compliance and circulated to all resident doctors six weeks prior to rotation.

Provision of all day-to-day non-clinical management including pastoral care for all surgical resident doctors to include robust management of sickness, annual and study leave in line with Trust policies.

You will work independently and autonomously to ensure gaps in rota are covered. Manage any rota changes in line with EWTD and new resident doctor contracts ensuring rota compliance and ensure the Surgical and Urology Consultant on-call rotas are covered and rota is accurate and updated.

You will cover aspects of the General Surgery Practice Manager duties when required i.e annual leave/sickness.

Main duties of the job

  • Daily communication with consultants, resident doctors and ops managers to ensure wards have appropriate medical cover during the day and at times of high escalation to meet clinical demand and ensure the demands of patient care are met.
  • Regular meetings with Guardian of Safe Working Hours, Medical HR and Medical Education as part of the monitoring process of the Resident Doctor contract.
  • Frequent communication with the Med Ed team to facilitate attendance of Resident Doctors in training. Provide pastoral support to the resident doctor team, ensuring their wellbeing, professional development, and access to appropriate guidance and resources. Ensure all training requirements for resident doctors are met in accordance with Deanery guidelines.
  • On a daily basis where unplanned leave or vacancies cause gaps in ward cover, assess relative risk across all surgical wards and identify potential solutions and resolve. Negotiate with clinical teams to ensure highest risk areas are covered.. Where solutions create risk elsewhere, escalate Clinical Lead, System Manager and/or consultants and registrars (SpRs) to ensure priorities are agreed.
  • Oversee daily management of surgical rota, leave inboxes, and resident doctor mobile phone, ensuring timely updates, accurate allocation of staff, and effective communication across the service.

About us

The Resident Doctor Manager is responsible for the management of all surgical resident doctors in General Surgery. The resident doctors work across 4 specialities and 5 ward areas.

Details

Date posted

19 January 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

Depending on experience per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

388-7658543-PC&S-A

Job locations

Torbay

Lowes Bridge

Torquay

TQ2 7AA


Job description

Job responsibilities

  • Ensure own knowledge of resident doctor contracts and associated legislation and guidance (e.g. EWTD) is up to date and that any changes are communicated and understood within the Directorate
  • Ensure any changes in resident doctor contracts, associated legislation and guidance is interpreted & implemented through development of compliant rotas and where necessary local SOPs and/or guidance for the use of other operational and clinical staff.

Support implementation of effective exception reporting procedures within the service (ensuring compliance with Trust wide policies & protocols); monitor exception reporting and provide reports through ISU Governance structures as necessary

Ensure the individual SpR, Specialty F2-CT and Surgical F1 rota patterns combine cohesively and work together to deliver appropriate ward and on-call cover taking into account and balancing training needs

On a daily basis where unplanned leave causes gaps in the Resident Doctor on-call cover, assess relative risk and identify and implement potential solutions

Management of annual/study leave in close liaison with clinical teams

To provide pastoral support to resident doctors; liaising closely with Educational and Clinical Supervisors to identify where there are concerns about physical, mental or emotional wellbeing of doctors and take restorative action including with doctors consent referring to appropriate support services

At times of escalation within the Trust identify areas of pressure and secure where possible additional clinical resource to ease pressure and facilitate de-escalation. Support the Co-ordination and communication of the clinical response for the medical directorate at times of escalation within the Trust in line with the Directorate Escalation Plan

Develop and provide induction of new resident doctors at three, four and six month intervals in line with rotations. This will also apply to any locums we employ. Providing information particular to medicine and, completion of appropriate paperwork; arranging mandatory training, ID badges and ensuring access to IT systems required for their roles

Work with Medical Education and Recruitment on all aspects of resident doctor recruitment including Trust doctors, overseas recruitment and bank and agency locums

Ensure surgical rotas are developed and maintained on Microsoft Teams as a key information source

Ensure the Surgical and Urological Consultant on-call rota is populated with specialty rotas provided by Clinical Leads, identifying gaps and escalating to leads where necessary. Where changes are made ensure the rota is updated reflecting the most current information available

Job description

Job responsibilities

  • Ensure own knowledge of resident doctor contracts and associated legislation and guidance (e.g. EWTD) is up to date and that any changes are communicated and understood within the Directorate
  • Ensure any changes in resident doctor contracts, associated legislation and guidance is interpreted & implemented through development of compliant rotas and where necessary local SOPs and/or guidance for the use of other operational and clinical staff.

Support implementation of effective exception reporting procedures within the service (ensuring compliance with Trust wide policies & protocols); monitor exception reporting and provide reports through ISU Governance structures as necessary

Ensure the individual SpR, Specialty F2-CT and Surgical F1 rota patterns combine cohesively and work together to deliver appropriate ward and on-call cover taking into account and balancing training needs

On a daily basis where unplanned leave causes gaps in the Resident Doctor on-call cover, assess relative risk and identify and implement potential solutions

Management of annual/study leave in close liaison with clinical teams

To provide pastoral support to resident doctors; liaising closely with Educational and Clinical Supervisors to identify where there are concerns about physical, mental or emotional wellbeing of doctors and take restorative action including with doctors consent referring to appropriate support services

At times of escalation within the Trust identify areas of pressure and secure where possible additional clinical resource to ease pressure and facilitate de-escalation. Support the Co-ordination and communication of the clinical response for the medical directorate at times of escalation within the Trust in line with the Directorate Escalation Plan

Develop and provide induction of new resident doctors at three, four and six month intervals in line with rotations. This will also apply to any locums we employ. Providing information particular to medicine and, completion of appropriate paperwork; arranging mandatory training, ID badges and ensuring access to IT systems required for their roles

Work with Medical Education and Recruitment on all aspects of resident doctor recruitment including Trust doctors, overseas recruitment and bank and agency locums

Ensure surgical rotas are developed and maintained on Microsoft Teams as a key information source

Ensure the Surgical and Urological Consultant on-call rota is populated with specialty rotas provided by Clinical Leads, identifying gaps and escalating to leads where necessary. Where changes are made ensure the rota is updated reflecting the most current information available

Person Specification

Qualifications and Experience

Essential

  • Additional highly specialist knowledge of Resident Doctors rotas, contracts & educational requirements including European Working Time Directive, gained through on the job training/development and/or additional learning
  • Competent in use of range of computer programmes to include Microsoft Excel, Power Point & Word & Outlook
  • Evidence of ability to resolve highly complex problems through identification and implementation appropriate solutions
  • Ability to work independently including taking initiative to risk assess complex situations and take appropriate actions
  • Ability to identify needs of service & contribute to development of business plans. Writing business cases where required
  • Recent experience of managing highly complex rotas (covering a 24-hour period, 365 days/year)
  • Experience of co-ordinating a number of tasks simultaneously & to respond swiftly & effectively to new demands/requests on a daily basis

Desirable

  • oProject management qualification
  • oKnowledge of wide range of Trust HR policies in relation to workforce management
  • oUse of Trust IT systems including Infoflex, PAS & Datix
  • oProject Management experience
  • oExperience of budget management
Person Specification

Qualifications and Experience

Essential

  • Additional highly specialist knowledge of Resident Doctors rotas, contracts & educational requirements including European Working Time Directive, gained through on the job training/development and/or additional learning
  • Competent in use of range of computer programmes to include Microsoft Excel, Power Point & Word & Outlook
  • Evidence of ability to resolve highly complex problems through identification and implementation appropriate solutions
  • Ability to work independently including taking initiative to risk assess complex situations and take appropriate actions
  • Ability to identify needs of service & contribute to development of business plans. Writing business cases where required
  • Recent experience of managing highly complex rotas (covering a 24-hour period, 365 days/year)
  • Experience of co-ordinating a number of tasks simultaneously & to respond swiftly & effectively to new demands/requests on a daily basis

Desirable

  • oProject management qualification
  • oKnowledge of wide range of Trust HR policies in relation to workforce management
  • oUse of Trust IT systems including Infoflex, PAS & Datix
  • oProject Management experience
  • oExperience of budget management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Manager

Josh Ford

joshua.ford@nhs.net

07960070520

Details

Date posted

19 January 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

Depending on experience per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

388-7658543-PC&S-A

Job locations

Torbay

Lowes Bridge

Torquay

TQ2 7AA


Supporting documents

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