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Torbay and South Devon NHS Foundation Trust

Healthcare Support Worker - Ainslie ward

The closing date is 28 January 2026

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Job summary

Ainslie ward at Torbay Hospital are recruiting for a full time Healthcare Support Worker to join our fast paced 26 bedded Trauma and Orthopaedic ward.

As a Healthcare Support Worker on Ainslie ward you'll help patients during their stay by making sure they get the quality care and support they deserve. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. You will work effectively alongside Registered Nurses/Practitioners within the ward as required on a daily basis.

You will be supported with your development needs both from in house training and also external courses whilst having regular supervision and appraisals to ensure you are helped to reach your maximum potential.

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths and encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team.#CaretojoinusTSD

Working Pattern:

Please note you will be required to work a combination of Long Days and Nights on a 11.5 shift including weekends and bank holidays.

This is a fixed term contract for 1 year.

Main duties of the job

  • Observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight.
  • Communicating with patients, relatives and carers, assisting with clinical duties.
  • Personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.
  • Work collaboratively with colleagues at all levels, both within, and outside the department.
  • To take part as requested in ward/unit meetings, encouraging effective communications between other staff.
  • At the direction of the Registered Nurses /Senior Clinical Staff, participate fully in the delivery of planned care.

About us

Why work with us - Ainslie ward prides itself in giving excellent patient care and we welcome new staff to join our team to come and work us to achieve this ideal.

We provide Healthcare Support Workers with a great opportunity to learn multiple new clinical skills within an environment with a supportive and dynamic team.

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team!

Details

Date posted

14 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

388-7710488-PC&S

Job locations

Ainslie Ward Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Job description

Job responsibilities

We are looking for applicants with proven experience in the care sector.

All new starters will be given the opportunity for specialist training and also support in completion of the care certificate.

For further information regarding the role responsibilities and entry requirements, please see the combined job description and person specification.

Job description

Job responsibilities

We are looking for applicants with proven experience in the care sector.

All new starters will be given the opportunity for specialist training and also support in completion of the care certificate.

For further information regarding the role responsibilities and entry requirements, please see the combined job description and person specification.

Person Specification

Knowledge and Experience

Essential

  • Understands the need for strict confidentiality
  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience

Desirable

  • Working knowledge of complex care needs of some families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Qualifications and Training

Essential

  • GCSE's (grade C/5 or above) in maths and English, or Functional Skills level 2 in both of those subjects as a minimum entry requirement

Desirable

  • Care certificate

Specific Skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
  • Able to manage stress in themselves and others
  • Able to offer support at times of emotional distress
  • Willingness to undertake new skills and training
  • Able to work as a team member or independently
  • Ability to adapt behaviour to changing and challenging situations.
  • To be flexible, adaptable, reliable and punctual.
  • The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by our Trust

Desirable

  • Healthcare competencies appropriate to area of work
Person Specification

Knowledge and Experience

Essential

  • Understands the need for strict confidentiality
  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience

Desirable

  • Working knowledge of complex care needs of some families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Qualifications and Training

Essential

  • GCSE's (grade C/5 or above) in maths and English, or Functional Skills level 2 in both of those subjects as a minimum entry requirement

Desirable

  • Care certificate

Specific Skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
  • Able to manage stress in themselves and others
  • Able to offer support at times of emotional distress
  • Willingness to undertake new skills and training
  • Able to work as a team member or independently
  • Ability to adapt behaviour to changing and challenging situations.
  • To be flexible, adaptable, reliable and punctual.
  • The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by our Trust

Desirable

  • Healthcare competencies appropriate to area of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Ainslie Ward Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Ainslie Ward Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Sister

Rebecca Needs

Rebecca.needs@nhs.net

01803655510

Details

Date posted

14 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

388-7710488-PC&S

Job locations

Ainslie Ward Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Supporting documents

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