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Torbay and South Devon NHS Foundation Trust

Healthcare Support Worker

The closing date is 07 January 2026

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Job summary

We aim to deliver high quality care with compassion to support patients during their Outpatients experience. We are seeking an enthusiastic & highly motivated person to join our friendly Team as a Healthcare Support Work working 37.5 hours per week. You will need to be able to work hours flexibly to meet needs of the service.

You will need to adapt to the many varying clinics within the department. You will need to enjoy working within an evolving service. There will be an expectation that the ideal candidate will be prepared to support learners within the department.

Main duties of the job

Please see attached Job Description for full details.

Working clinically you will support the team to provide safe and quality care to patients in your care, and to support the outpatients department as needed.

About us

Why work with us - You will work as part of the developing and dynamic team of nurses and the wider MDT, to improve the patient experience and progress the care of a wide range of medical patients. You will be supported with training both formally and informally.

The Trust provides a full HCSW induction and ongoing support. You have access to and employee assistance programme plus occupational health if needed as well as wellbeing events free of charge.

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

388-7658818-MUEC

Job locations

Torbay Hospital

Cadewell Lane

Torquay

TQ2 7AA


Job description

Job responsibilities

Interview patients and carers as part of the assessment process

Undertake and record clinical observation, routine tests, and outcome measures

Prioritising and documenting care. Monitoring clinical observations, and multitasking and adapting through shift as required.

Full vacancy details can be found on the attached Job Description/Person Specification.

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Please note: This role is not eligible for sponsorship under the UK Home Office Skilled Worker visa route, due to the increased salary threshold introduced in early May 2025. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK.

Job description

Job responsibilities

Interview patients and carers as part of the assessment process

Undertake and record clinical observation, routine tests, and outcome measures

Prioritising and documenting care. Monitoring clinical observations, and multitasking and adapting through shift as required.

Full vacancy details can be found on the attached Job Description/Person Specification.

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Please note: This role is not eligible for sponsorship under the UK Home Office Skilled Worker visa route, due to the increased salary threshold introduced in early May 2025. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK.

Person Specification

Qualifications

Essential

  • Evidence of relevant knowledge and skills in the field
  • Good written and verbal skills
  • Basic IT skills
  • GCSE or Equivalent in Maths and English

Desirable

  • Relevant NVQ level 3 or equivalent training
  • Care experience/NHS experience in last 5 years
  • Working knowledge of Adult Safeguarding

Knowledge and Experience

Essential

  • Proven experience of assisting within healthcare

Desirable

  • Experience of working as part of a MDT
Person Specification

Qualifications

Essential

  • Evidence of relevant knowledge and skills in the field
  • Good written and verbal skills
  • Basic IT skills
  • GCSE or Equivalent in Maths and English

Desirable

  • Relevant NVQ level 3 or equivalent training
  • Care experience/NHS experience in last 5 years
  • Working knowledge of Adult Safeguarding

Knowledge and Experience

Essential

  • Proven experience of assisting within healthcare

Desirable

  • Experience of working as part of a MDT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Cadewell Lane

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Cadewell Lane

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Matron

Marie Willcocks

mwillcocks@nhs.net

01803655061

Details

Date posted

18 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

388-7658818-MUEC

Job locations

Torbay Hospital

Cadewell Lane

Torquay

TQ2 7AA


Supporting documents

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