Torbay and South Devon NHS Foundation Trust

Physiotherapy Assistant - Musculoskeletal B3

The closing date is 31 October 2025

Job summary

Our Physiotherapy Assistant will work under the direction of a physiotherapist but frequently to work without directsupervision.

You will manage a caseload of physiotherapy MSK out patients referred by the physiotherapists within the service and act as first point of contact for MSK physiotherapy referrals made within agreed protocols and pathways.

Main duties of the job

  • To assist physiotherapists in the treatment and care of MSK Physiotherapy outpatients.
  • To assist specialist physiotherapists in delivery of individuals and groupsincluding performing routine patient monitoring, supporting patient education and supervising group exercise sessions.
  • To support non-clinical activities including organisation and delegation ofadministration, assisting the maintenance and efficient running of thedepartment and managing the appointment system.

About us

Why Work With Us

Working with us - Torbay and South Devon NHS Foundation Trust

Why join us?

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.

And if you do join us, you'll be working in one of the most beautiful parts of the UK, with a fantastic quality of life. We actively encourage our people to enjoy a good work/life balance and Devon offers everything from city living to a host of outdoor activities. Whether it's the coast that floats your boat, the adrenaline of white-water rafting, trekking across the moors or being mindful in nature, you'll find it all right on your doorstep.

Details

Date posted

20 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pay Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-7539529-PC&S

Job locations

Paignton Health and Wellbeing Centre and Brixham Hospital

Church Street

Paignton

TQ3 3AG


Job description

Job responsibilities

Communication and Working Relationships80% of workload is clinical; running groups and 1 to 1 session, 20% patient related non-clinical activity and general administration.Some aspects of work will involve delivery of care as part of a multidisciplinary team.To undertake ongoing assessment of patients including those with diverse and complex presentations/ multi-pathologies, use basic clinical reasoning skills and manual assessment techniques to provide a basis for effective intervention.

Deliver individualised and group MSK outpatient exercise programmes to adults and paediatrics based on knowledge of evidence-based practice and using agreed exercise protocols.

Evaluate patients progress, alter treatment plans within designated protocols, and report back to the referring physiotherapist when a change in treatment or review is required.

To facilitate exercise with MSK out patients on an individual and/or group basis and support health education.To manage clinical risk within own patient caseload.Work within Trust and CSP clinical guidelines, and have a good workingknowledge of National and local standards keeping up to date with clinical developments.To be responsible for safe and competent assessment, provision and use of physiotherapy equipment, appliances and aids by patients.To develop and maintain links with external exercise providers withinTeignbridge and Torbay localities to be able to sign post patients, e.g. exercise on prescription schemes.Communication with PatientsPatient communication will include gaining informed consent for all assessment and treatment.Communication will include imparting information on a daily basis relating to implementation and alteration of treatment, and will be verbal and non-verbal, regular and spontaneous.Communication will include patients who may have difficulties relating tocomplex emotional, psychological as well as physical conditions relating to the presenting complaint. This patient group includes those who have difficulties in understanding or communicating, dysphasia, depression, hearing or visual impairment or who may be unable to accept their diagnosis.Will involve use of skills in diffusing anger, motivating, negotiating, counselling, training, empathising and reassuring.

Communication with ColleaguesTo maintain accurate, comprehensive and up to date documentation, in line with legal, departmental and CSP standards of practice.

To communicate progress to referring physiotherapist and other appropriate staff. This will be verbal and in written format.To appropriately liaise with colleagues within the physiotherapy team and wider multidisciplinary team. This will include discussion of issues relating to the day-to-day running of services.To be responsible for accurate and timely data input into the IHCS datacollection system and new systems when introduced.

Planning and OrganisationOrganise own diary and caseload.

Be responsible for own workload as delegated by the physiotherapist.To monitor the maintenance and health & safety of the department including cleaning, repairs, and compliance with CSP standards.

To monitor the safe and competent use of equipment within the physiotherapy department (hoisting, exercise, electrical and audio-visual equipment).

Responsibility and AccountabilityTo be legally accountable for all aspects of work referred by a physiotherapist.

To be responsible for maintaining own knowledge of evidence-based practice and competency through CPD activities, and maintain a portfolio which reflects personal development.

Participate in the staff appraisal scheme as an appraisee and be responsible for complying agreed personal developmentprogrammes.Be an active member of the in-service training programme by attendance at, participation in and contribution to relevant and agreed in-service training programmes, tutorials, individual training sessions, peer review and undertaking reflective practice.To contribute to evaluation of clinical practices through the collection andrecording of audit and outcome data. Supervision takes the form of some direct observation of work but more frequently discussion of management and outcomes.To be responsible for carrying out and progressing delegated workload,reporting back progress or change to the Physiotherapist.To adhere to Trust guidance, standards and legislation.

Policy and Service ResponsibilityTo contribute to team service development and local implementation of national policy and guidelines.

Responsibility for Finance, Equipment and Other Resources.To be responsible for the cleaning of therapy equipment and inspecting and monitoring the safety of equipment in use.This position has no budgetary responsibility.

Responsibility for Supervision, Leadership and Management.

Provide support and cover for absence within the team to maintain continuity of support re-assessing workload and priorities as necessary.To support service development and undertake new roles appropriate tobanding at the request of MSK physiotherapy team lead.Assist in the induction of new staff.

Information Technology and Administrative DutiesTo maintain accurate, comprehensive and up to date documentation, in line with legal, departmental and Trust standards of practice.

To communicate progress to referring physiotherapist and appropriate staff. This will be verbal and in written format.

To be responsible for accurate and timely data input into the IHCS datacollection system and new systems when introduced.Adherence with Information Governance standard.

Job description

Job responsibilities

Communication and Working Relationships80% of workload is clinical; running groups and 1 to 1 session, 20% patient related non-clinical activity and general administration.Some aspects of work will involve delivery of care as part of a multidisciplinary team.To undertake ongoing assessment of patients including those with diverse and complex presentations/ multi-pathologies, use basic clinical reasoning skills and manual assessment techniques to provide a basis for effective intervention.

Deliver individualised and group MSK outpatient exercise programmes to adults and paediatrics based on knowledge of evidence-based practice and using agreed exercise protocols.

Evaluate patients progress, alter treatment plans within designated protocols, and report back to the referring physiotherapist when a change in treatment or review is required.

To facilitate exercise with MSK out patients on an individual and/or group basis and support health education.To manage clinical risk within own patient caseload.Work within Trust and CSP clinical guidelines, and have a good workingknowledge of National and local standards keeping up to date with clinical developments.To be responsible for safe and competent assessment, provision and use of physiotherapy equipment, appliances and aids by patients.To develop and maintain links with external exercise providers withinTeignbridge and Torbay localities to be able to sign post patients, e.g. exercise on prescription schemes.Communication with PatientsPatient communication will include gaining informed consent for all assessment and treatment.Communication will include imparting information on a daily basis relating to implementation and alteration of treatment, and will be verbal and non-verbal, regular and spontaneous.Communication will include patients who may have difficulties relating tocomplex emotional, psychological as well as physical conditions relating to the presenting complaint. This patient group includes those who have difficulties in understanding or communicating, dysphasia, depression, hearing or visual impairment or who may be unable to accept their diagnosis.Will involve use of skills in diffusing anger, motivating, negotiating, counselling, training, empathising and reassuring.

Communication with ColleaguesTo maintain accurate, comprehensive and up to date documentation, in line with legal, departmental and CSP standards of practice.

To communicate progress to referring physiotherapist and other appropriate staff. This will be verbal and in written format.To appropriately liaise with colleagues within the physiotherapy team and wider multidisciplinary team. This will include discussion of issues relating to the day-to-day running of services.To be responsible for accurate and timely data input into the IHCS datacollection system and new systems when introduced.

Planning and OrganisationOrganise own diary and caseload.

Be responsible for own workload as delegated by the physiotherapist.To monitor the maintenance and health & safety of the department including cleaning, repairs, and compliance with CSP standards.

To monitor the safe and competent use of equipment within the physiotherapy department (hoisting, exercise, electrical and audio-visual equipment).

Responsibility and AccountabilityTo be legally accountable for all aspects of work referred by a physiotherapist.

To be responsible for maintaining own knowledge of evidence-based practice and competency through CPD activities, and maintain a portfolio which reflects personal development.

Participate in the staff appraisal scheme as an appraisee and be responsible for complying agreed personal developmentprogrammes.Be an active member of the in-service training programme by attendance at, participation in and contribution to relevant and agreed in-service training programmes, tutorials, individual training sessions, peer review and undertaking reflective practice.To contribute to evaluation of clinical practices through the collection andrecording of audit and outcome data. Supervision takes the form of some direct observation of work but more frequently discussion of management and outcomes.To be responsible for carrying out and progressing delegated workload,reporting back progress or change to the Physiotherapist.To adhere to Trust guidance, standards and legislation.

Policy and Service ResponsibilityTo contribute to team service development and local implementation of national policy and guidelines.

Responsibility for Finance, Equipment and Other Resources.To be responsible for the cleaning of therapy equipment and inspecting and monitoring the safety of equipment in use.This position has no budgetary responsibility.

Responsibility for Supervision, Leadership and Management.

Provide support and cover for absence within the team to maintain continuity of support re-assessing workload and priorities as necessary.To support service development and undertake new roles appropriate tobanding at the request of MSK physiotherapy team lead.Assist in the induction of new staff.

Information Technology and Administrative DutiesTo maintain accurate, comprehensive and up to date documentation, in line with legal, departmental and Trust standards of practice.

To communicate progress to referring physiotherapist and appropriate staff. This will be verbal and in written format.

To be responsible for accurate and timely data input into the IHCS datacollection system and new systems when introduced.Adherence with Information Governance standard.

Person Specification

Experience

Essential

  • NVQ3 in diagnostic and therapeutic support (including X8, X9, X10) or equivalent
  • Experience of working as part of a team. Experience of conducting group exercise and patient information sessions
  • Experience of working with people who can be distressed, or who have communication difficulties.
  • Competent IT Skills

Desirable

  • Personal trainer qualification, Level 3 or above
  • Undergraduate study in Sports Therapy or Sport and Exercise Sciences
  • Experience of working with MSK conditions.
  • Previous experience of working within the NHS
Person Specification

Experience

Essential

  • NVQ3 in diagnostic and therapeutic support (including X8, X9, X10) or equivalent
  • Experience of working as part of a team. Experience of conducting group exercise and patient information sessions
  • Experience of working with people who can be distressed, or who have communication difficulties.
  • Competent IT Skills

Desirable

  • Personal trainer qualification, Level 3 or above
  • Undergraduate study in Sports Therapy or Sport and Exercise Sciences
  • Experience of working with MSK conditions.
  • Previous experience of working within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Paignton Health and Wellbeing Centre and Brixham Hospital

Church Street

Paignton

TQ3 3AG


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Paignton Health and Wellbeing Centre and Brixham Hospital

Church Street

Paignton

TQ3 3AG


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Lead Physio Paignton and Brixham

Georgie Button

georgina.button@nhs.net

01803547124

Details

Date posted

20 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pay Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-7539529-PC&S

Job locations

Paignton Health and Wellbeing Centre and Brixham Hospital

Church Street

Paignton

TQ3 3AG


Supporting documents

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