Job summary
You will provide reception and clerical support to George Earle. You will be the first point of call for many relatives visiting or calling and you will demonstrate Trust Values in all your interactions. You will assist in ensuring ward has stationery supplies and will maintain stock levels, ordering when needed. You will assist in ensuring a high standard of record keeping and ensure required documentation is sent to GPs and agencies who may require it, following GDPR rules.
Main duties of the job
Provide a reception service for the war
Liaise with ward team and outside team members as needed
Ensure documentation is available for staff and to provide support in its completion as able
Liaise with relatives and care services as needed, ensuring that information is shared when needed
About us
Why Work With Us Torbay Hospital provides easy access to beaches and the moors, providing countless activities for off duty times. There are good transport links to the cities of Exeter and Plymouth as well as the more unique shopping towns of Totnes and Newton Abbot.
You will be encouraged to take an active part in ward meetings and your opinions will be valued. S As an employee of the Trust you will be entitled to paid leave and have access to well being resources.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
WRITTEN AND VERBAL QUESTIONS
Essential
- 4 GCSE or equivalent, to include English Language
- Demonstrated Computer skills
- Proven ability to work under pressure
- Excellent communication skills
- Reception or customer care skills
Desirable
- ECDL or equivalent
- Knowledge of medical records
- Experience of hospital systems-PAS, Infoflex and IHCS
- Experience of working in a pressurised environment and ability to adapt
- Experience of challenging situations in customer service
Person Specification
WRITTEN AND VERBAL QUESTIONS
Essential
- 4 GCSE or equivalent, to include English Language
- Demonstrated Computer skills
- Proven ability to work under pressure
- Excellent communication skills
- Reception or customer care skills
Desirable
- ECDL or equivalent
- Knowledge of medical records
- Experience of hospital systems-PAS, Infoflex and IHCS
- Experience of working in a pressurised environment and ability to adapt
- Experience of challenging situations in customer service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
