Healthcare Support Worker

Job summary

Are you an experienced Healthcare Support Worker looking for a rewarding role in women's health?

We are seeking a compassionate, organised, and motivated Healthcare Support Worker to join our small, friendly team at Torbay Pregnancy Advisory Service (ToPAS), based at Castle Circus Health Centre.

This is a vital role supporting both nursing and medical staff in delivering high-quality care to patients attending our specialist clinics.

Main duties of the job

• Support and assist medical and nursing staff during clinics, including technical procedures and investigations

• Chaperone patients during intimate procedures with sensitivity and professionalism

• Perform venepuncture and process swabs and samples

• Prepare and clean clinical rooms before and after patient examinations

• Support patients during their visit, showing awareness of their emotional, social, and physical needs

• Reinforce professional advice and offer reassurance to patients, especially those distressed or undergoing medical investigations

• Maintain accurate electronic patient records, including observations and test results

• Manage clinic stock levels, including patient information materials and paperwork

• Collect equipment and deliver samples to the laboratory, ensuring timely handover to couriers when required

• Participate in team meetings and contribute to service development

• Follow health and safety procedures and maintain a clean, safe environment

• Use IT systems for administrative duties and complete mandatory online training

• Report any patient concerns to registered nurses or medical staff

• Take responsibility for equipment care and report faults or shortages

About us

Why Work With Us?

The ToPAS team are a small multi-disciplinary team based at Castle Circus Health Centre. We provide regular clinics via telephone and face to face for people in Torbay and South Devon who need guidance and support with their pregnancy decision making.

We pride ourselves on our confidential and non-judgmental approach.