Job summary
The post holder will be a senior member of staff working as a triage practitioner within the integrated 0 to 19 Partnership. They will provide the expertise, knowledge, resource and support to the team managing enquires from pregnant women, families, carers, children and young people in Torbay.
The post holder will provide a comprehensive triage service (for the public and professionals), access and update the Electronic Health record to ensure continuity of care and to make appropriate recommendations and interventions.
They will work with the 0 to 19 Partnership workforces to ensure pathways are followed in supporting children, young people, families and carers.
The service includes the identification of vulnerable children, including those whose welfare and safety may be at risk, working within child protection procedures and in collaboration with other agencies.
The post holder will have the opportunity as part of a team to shape the ongoing development of the role within the Universal Team allocation process and be the Advice line first point of contact for families contacting the Admin Hub.
The post is office based.
Main duties of the job
See separate JD/Person Specification.
See Separate Sheet.
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About us
About Us
0 to 19 Torbay is a partnership between TSDFT and The Children's Society and Action for Children.
These services have come together to provide a preventative model to children, young people and their families in Torbay in order to improve outcomes for children and young people across Torbay.
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Working together with statutory and community services.
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Through supporting the whole family and building on strengths.
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By giving children the best start in life, to stay well and thrive.
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Being baby, young person and family friendly.
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Broadening the skills of the workforce.
Job description
Job responsibilities
See separate JD/Person Specification.
See Separate Sheet.
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Job description
Job responsibilities
See separate JD/Person Specification.
See Separate Sheet.
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Person Specification
Qualifications and training
Essential
- Active Registration on Part 1 of NMC Register.
- Evidence of CPD in last 2 years.
- Mentor Qualification
Desirable
- Educated at Degree Level
- V150 Nurse Prescriber Qualification
- International Computer Driving Licence
Knowledge and experience
Essential
- Ability to manage conflict
- Knowledge of 0 to 19 Torbay contract and Key Performance Indicators
- Ability to work as part of a team
- The ability to manage constant change
- Ability to be reflective on situations and show learning
- Demonstrate the ability to remain focused on service delivery whilst dealing with an unpredictable, diverse and challenging workload
Desirable
- Demonstrate research skills in current role
- Coaching skills
- Change management skills
- Project management skills
Specific Skills
Essential
- Excellent presentation skills with an ability to communicate highly complex information
- IT literacy skills and ability to use an Electronic record keeping systems
- Ability to manage system change
- First line management skills
- Time management skills
- Demonstrate problem solving skills
Person Specification
Qualifications and training
Essential
- Active Registration on Part 1 of NMC Register.
- Evidence of CPD in last 2 years.
- Mentor Qualification
Desirable
- Educated at Degree Level
- V150 Nurse Prescriber Qualification
- International Computer Driving Licence
Knowledge and experience
Essential
- Ability to manage conflict
- Knowledge of 0 to 19 Torbay contract and Key Performance Indicators
- Ability to work as part of a team
- The ability to manage constant change
- Ability to be reflective on situations and show learning
- Demonstrate the ability to remain focused on service delivery whilst dealing with an unpredictable, diverse and challenging workload
Desirable
- Demonstrate research skills in current role
- Coaching skills
- Change management skills
- Project management skills
Specific Skills
Essential
- Excellent presentation skills with an ability to communicate highly complex information
- IT literacy skills and ability to use an Electronic record keeping systems
- Ability to manage system change
- First line management skills
- Time management skills
- Demonstrate problem solving skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
