Job summary
Children & Family Health Devon (CFHD) - Business Support Team Leader
We have an exciting opportunity for a Business Support Team Leader to join our friendly team working for a Devon wide service within Children and Family Health Devon. Although your main base will be at Capital Court in Exeter, there will also be the need to work from our other bases in the city. This is a full time position 37.50 hours, Monday to Friday.
Main duties of the job
To role will be to provide day to day line management of a team of up to eight administrative staff, dealing with all management issues such as workload, performance, absence, annual leave, appraisals and any other HR issue which may arise. Overseeing all administrative functions and ensuring that the Business Support teams are working effectively.
In addition to line management responsibilities, the post holder will have an administrative workload and will also work within the wider Business Support teams as required.
About us
Children and Family Health Devonprovidehealth servicesfor children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Qualifications and training
Essential
- GCSEs or equivalent
- Relevant administrative or IT qualification e.g. ECDL, RSA, NVQ etc
- Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level
Desirable
- NVQ Level 4 or equivalent experience
- Qualification in supervisory or line management or relevant experience
Knowledge and experience
Essential
- Computer literate
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
- Good knowledge of a wide range of office procedures
- Clerical, administrative or reception experience
- Experience in line management of administrative staff
- Experience within a customer care, healthcare or social care setting
Desirable
- Good knowledge of a wide range of office procedures
- Experience of dealing with difficult HR/staffing issues
- Experience of Supervision of Staff
- Experience of HR Processes
- Experience in Minute Taking
Person Specification
Qualifications and training
Essential
- GCSEs or equivalent
- Relevant administrative or IT qualification e.g. ECDL, RSA, NVQ etc
- Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level
Desirable
- NVQ Level 4 or equivalent experience
- Qualification in supervisory or line management or relevant experience
Knowledge and experience
Essential
- Computer literate
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
- Good knowledge of a wide range of office procedures
- Clerical, administrative or reception experience
- Experience in line management of administrative staff
- Experience within a customer care, healthcare or social care setting
Desirable
- Good knowledge of a wide range of office procedures
- Experience of dealing with difficult HR/staffing issues
- Experience of Supervision of Staff
- Experience of HR Processes
- Experience in Minute Taking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
