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Torbay and South Devon NHS Foundation Trust

Community Support Worker in Intermediate Care and Community Therapy

The closing date is 17 July 2025

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Job summary

We are seeking a dedicated and compassionate Community Support Worker to join our Intermediate Care and Community Therapy team on a full-time, permanent contract. You will play a vital role in supporting individuals within the community to achieve improved health outcomes and enhance their quality of life.

As a Community Support Worker, you will work independently and autonomously, providing assessment, support, care, treatment, and advice to individuals within the guidelines and protocols identified for the role. You will also work collaboratively within a multi-professional team, undertaking the support worker role to deliver person-centered care in a community setting.

Your responsibilities will include assisting with daily living activities, promoting independence, liaising with healthcare professionals, and delivering holistic support tailored to the needs of service users. Flexibility is required to work occasional weekends to meet service demands.

Working pattern:

  • Working Hours: Currently 8:00 AM - 6:00 PM (subject to change in the future)

  • Additional Hours: Occasional weekend shifts on a rostered basis

Main duties of the job

  • o work independently and autonomously, providing assessment, support, care, treatment and advice to individuals, within guidelines and protocols identified for the role
  • Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner
  • To take responsibility for the daily care and support of delegated patients
  • To work within a multi-professional team undertaking support worker role
  • To work with colleagues from other organisations including voluntary sector and Social care
  • To take responsibility for the daily care and support of delegated patients
  • To keep the patient at the centre of his or her care, ensuring patient and carer participation in decision making

About us

Why Work With Us

You will be joining a truly multi-disciplinary team which aims to prevent hospital admissions, facilitate safe and effective discharges home and support patients in their own homes. Our Health and Wellbeing Team is an integrated professional team which includes Social Care, Community Occupational Therapy, Community Physiotherapy, Intermediate Care, Community Nursing, Pharmacy, Dietetics, Support Workers and the voluntary sector. The team are proactive and have a forward-thinking core that promote a positive and a 'can do' attitude. The successful candidate will be dynamic and key in managing patients to remain in their own home.

Our team is based at Sherborne House and provides a community service to the residents in the Newton Abbot locality. The multi- disciplinary community team have a hard-working, flexible and can-do approach. The team are a supportive and friendly, adapting to the ever-changing demands on the service.

Details

Date posted

04 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

388-7073159-ACS-A

Job locations

Intermediate Care and Community Therapies, Sherborne House

Kingsteignton Road

Newton Abott

TQ12 2PF


Job description

Job responsibilities

A detailed job description and overview of the main responsibilities of the role can be found within the job description attached below.

Job description

Job responsibilities

A detailed job description and overview of the main responsibilities of the role can be found within the job description attached below.

Person Specification

Qualification and training

Essential

  • NVQ level 3 in Health & Social Care or equivalent qualification/experience

Desirable

  • Care certificate
  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and experience

Essential

  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
  • Understands the need for strict confidentiality

Desirable

  • Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific Skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
  • Able to manage stress in themselves and others
  • Able to offer support at times of emotional distress
  • Willingness to undertake new skills and training
  • Able to work as a team member or independently
  • Ability to adapt behaviour to changing and challenging situations
  • Be flexible, adaptable, reliable and punctual
  • Demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

  • Healthcare competencies appropriate to area of work
Person Specification

Qualification and training

Essential

  • NVQ level 3 in Health & Social Care or equivalent qualification/experience

Desirable

  • Care certificate
  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and experience

Essential

  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
  • Understands the need for strict confidentiality

Desirable

  • Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific Skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
  • Able to manage stress in themselves and others
  • Able to offer support at times of emotional distress
  • Willingness to undertake new skills and training
  • Able to work as a team member or independently
  • Ability to adapt behaviour to changing and challenging situations
  • Be flexible, adaptable, reliable and punctual
  • Demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

  • Healthcare competencies appropriate to area of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Intermediate Care and Community Therapies, Sherborne House

Kingsteignton Road

Newton Abott

TQ12 2PF


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Intermediate Care and Community Therapies, Sherborne House

Kingsteignton Road

Newton Abott

TQ12 2PF


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Physiotherapy Lead

Tara Paine

tara.paine@nhs.net

03005004042

Details

Date posted

04 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

388-7073159-ACS-A

Job locations

Intermediate Care and Community Therapies, Sherborne House

Kingsteignton Road

Newton Abott

TQ12 2PF


Supporting documents

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