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Torbay and South Devon NHS Foundation Trust

Senior Healthcare Support Worker

The closing date is 16 July 2025

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Job summary

Our Healthcare Support Worker will be based within the gastroenterology department, providing support to the Liver Specialist Nursing their and the patients accessing this service.

You will work under the supervision of qualified nurses, doctors and allied health professionals within an inpatient setting, outpatient and community setting.

Main duties of the job

  • To provide general and specialist information to a variety of patient diagnosed with liver disease and alcohol related liver disease.
  • To screen patients in the hospital to identify those at risk from alcohol harm. Working with other members of the Alcohol Care Team (ACT) in the care and management of patients.
  • To work closely with clinical nurse specialists undertaking a variety of skills working within set guidelines i.e phlebotomy, vensections, fibroscans. Full training will be given.
  • Contribute to maintaining and organising the day to day running of the liver nursing service dealing with phone calls, referrals emails, patient queries etc.
  • Currently this is a Monday to Friday service but may be subject to change.

About us

Why Work With Us

This is an exciting opportunity to join a service within Torbay and South Devon NHS Foundation Trust.

The Liver Team and Alcohol Care Team works within a friendly and well-established Gastroenterology Department that provides seamless multi-speciality care, with an ethos in facilitating the right care, at the right time, in the right place.

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per annum

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

388-7208233-ACS

Job locations

Torbay Hospital

Lawes Bridge

Torquay

TQ2 7AA


Job description

Job responsibilities

Please see the attached Job Description for a detailed job description and a main responsibility proforma.

Job description

Job responsibilities

Please see the attached Job Description for a detailed job description and a main responsibility proforma.

Person Specification

Qualifications

Essential

  • NVQ 3 in healthcare related subject or equivalent
  • Literacy and numeracy to National Qualification Framework level 2
  • Evidence of continuing professional development

Desirable

  • Courses/further study attended to demonstrate evidence of personal development
  • Knowledge of or experience in Liver and Alcohol Services

Knowledge

Essential

  • Good written and verbal communication skills
  • Excellent communication skills
  • Able to learn and assimilate information quickly
  • Proven ability to work to deadlines, prioritise and multi-task
  • To have awareness of limitations and boundaries

Desirable

  • Computer literacy
  • Knowledge of computer systems- ICE, Infoflex
  • Venepuncture and cannulation

Specific Skills

Essential

  • Ability to assess, plan and evaluate patient care
  • Management of an acutely ill patient
  • Good interpersonal skills with particular ability to liaise effectively with multidisciplinary team members
  • Evidence of working well within a team
  • Ability to demonstrate motivation
  • Ability to work accurately and reliably under pressure
  • Ability to make decisions, organise and prioritise own workload
  • Evidence of commitment to customer care

Desirable

  • Experience with acute care or GI service setting
  • Full Driving License with the ability to travel around sites
Person Specification

Qualifications

Essential

  • NVQ 3 in healthcare related subject or equivalent
  • Literacy and numeracy to National Qualification Framework level 2
  • Evidence of continuing professional development

Desirable

  • Courses/further study attended to demonstrate evidence of personal development
  • Knowledge of or experience in Liver and Alcohol Services

Knowledge

Essential

  • Good written and verbal communication skills
  • Excellent communication skills
  • Able to learn and assimilate information quickly
  • Proven ability to work to deadlines, prioritise and multi-task
  • To have awareness of limitations and boundaries

Desirable

  • Computer literacy
  • Knowledge of computer systems- ICE, Infoflex
  • Venepuncture and cannulation

Specific Skills

Essential

  • Ability to assess, plan and evaluate patient care
  • Management of an acutely ill patient
  • Good interpersonal skills with particular ability to liaise effectively with multidisciplinary team members
  • Evidence of working well within a team
  • Ability to demonstrate motivation
  • Ability to work accurately and reliably under pressure
  • Ability to make decisions, organise and prioritise own workload
  • Evidence of commitment to customer care

Desirable

  • Experience with acute care or GI service setting
  • Full Driving License with the ability to travel around sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Lawes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Lawes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Liver Clinical Nurse Specialist

Sheila Needs

sheila.needs@nhs.net

01803654950

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per annum

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

388-7208233-ACS

Job locations

Torbay Hospital

Lawes Bridge

Torquay

TQ2 7AA


Supporting documents

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