Torbay and South Devon NHS Foundation Trust

Administrator

The closing date is 02 July 2025

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Job summary

Are you looking to start your career with the NHS?Do you want to be part of a friendly and dynamic team?Children & Family Health Devon (CFHD) have a vacancy for a full time Administrator to join our Single Point of Access (SPA) Team based at Capital Court in EXETER.

You will be part of a team providing a single access point for our young people, families, clinicians and partners across Devon and Torbay.

Main duties include data input, telephone calls, greeting visitors at reception, room bookings, use of electronic systems, producing template letters, processing of incoming correspondence, scanning, photocopying and general administrative tasks.

Main duties of the job

The key skills you will need to be successful in this role include:

  • excellent administrative skills;
  • communication skills to liaise with children, young people, families and a wide range of healthcare and education professionals;
  • flexibility, calmness and a positive approach;
  • strong organisational skills and the ability to be flexible in line with service needs; and a thorough understanding of confidentiality issues.

About us

We provide the Single Point of Access to a wide range of NHS services for children, young people and families in Devon & Torbay - these are interesting and meaningful roles.

Full training will be provided in this friendly team.

Details

Date posted

20 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-7267959-A&C

Job locations

Capital Court

Bittern Road, Sowton

Exeter

EX2 7FW


Job description

Job responsibilities

  • Participate in service development projects/initiatives as requested by line manager
  • Support new and existing colleagues as directed by line manager

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Job description

Job responsibilities

  • Participate in service development projects/initiatives as requested by line manager
  • Support new and existing colleagues as directed by line manager

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Qualifications

Essential

  • Good general education e.g. GCSEs or equivalent

Desirable

  • Relevant administrative or IT qualifications to NVQ Level 2 or equivalent experience

Knowledge

Essential

  • Good working knowledge of Microsoft Office packages including Outlook, Word, Excel

Experience

Essential

  • Clerical, administrative or reception experience (minimum 3 months)

Desirable

  • Clerical, administrative or reception experience (minimum 1 year). Experience within a customers care, healthcare, education or social care setting.

Analytical & Judgemental Skills

Essential

  • Ability to work with discretion, sensitivity and maintain confidentiality.

Skills and Abilities

Essential

  • Ability to work as part of a team
  • Ability to communicate clearly with a wide variety of colleagues and services users, both verbally and in writing.

Physical Skills

Essential

  • Computer literate
Person Specification

Qualifications

Essential

  • Good general education e.g. GCSEs or equivalent

Desirable

  • Relevant administrative or IT qualifications to NVQ Level 2 or equivalent experience

Knowledge

Essential

  • Good working knowledge of Microsoft Office packages including Outlook, Word, Excel

Experience

Essential

  • Clerical, administrative or reception experience (minimum 3 months)

Desirable

  • Clerical, administrative or reception experience (minimum 1 year). Experience within a customers care, healthcare, education or social care setting.

Analytical & Judgemental Skills

Essential

  • Ability to work with discretion, sensitivity and maintain confidentiality.

Skills and Abilities

Essential

  • Ability to work as part of a team
  • Ability to communicate clearly with a wide variety of colleagues and services users, both verbally and in writing.

Physical Skills

Essential

  • Computer literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Capital Court

Bittern Road, Sowton

Exeter

EX2 7FW


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Capital Court

Bittern Road, Sowton

Exeter

EX2 7FW


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support Manager

Julie Choules

julie.choules@nhs.net

07971247131

Details

Date posted

20 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-7267959-A&C

Job locations

Capital Court

Bittern Road, Sowton

Exeter

EX2 7FW


Supporting documents

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