Job summary
We are excited to be advertising for a Business Support Administrator working 22.5 hours per week (three days, 9am-5pm) predominately based at our Lescaze office, Dartington.
Children and Family Health Devon (CFHD) is the place to be!
We have developed an innovative, integrated model of children's community services and now looking to appoint enthusiastic individuals to join our friendly and dedicated locality and county-wide professional teams.
As a large community service, you will be joining a strong, enthusiastic and supportive group of professionals who will be your peers, your phone a friend network and your inspiring colleagues.
This provides a real sense of professional collaboration at work, that will be an asset to your daily work, your career development and your support network.
Main duties of the job
You will have a key role in providing support across the full range of office and service activities, including the smooth running of the office, reception and front of house duties and administrative support to a range of frontline clinicians & managers and our children, young people and their families.
About us
Children and Family Health Devon (CFHD) comprises an Alliance of NHS organisations working together to improve health outcomes for children and young people in Devon, including;
- Torbay and South Devon FT
- Devon Partnership NHS Trust
- Royal Devon University Healthcare NHS Foundation
- Livewell South West
CFHD provides integrated care and treatment for children and young people across physical and mental health which are provided by Torbay and South Devon Foundation Trust and Devon Partnership Trust. We are working closely with other organisations and providers to ensure we deliver locality and county-wide based integrated access to all of our services, based on the i-Thrive Framework, in response to consultation with our service users and communities.
Our integrated care and treatment has been developed and refined in partnership with children, young people and their families/carers.
Our children and young people say...
"We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure".
Our vision is to be a successful, vibrant, partnership that benefits the communities we serve.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Job description
Job responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Qualifications & Training
Essential
- Good general education e.g. GCSEs or equivalent.
- Accurate and Efficient IT and Keyboard Skills
Desirable
- Relevant administrative or IT qualifications to NVQ level 2 or equivalent experience.
Knowledge & Experience
Essential
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
- Willing to undertake training relevant to the post.
- Clerical, administrative or reception experience (minimum 3 months).
Desirable
- Clerical, administrative or reception experience (minimum 1 year). Experience within a customer care, healthcare, education or social care setting
- Interested/enthusiastic about working within our services.
Specific Skills
Essential
- Effective interpersonal, organisational and communication skills. Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing
- Ability to work as part of a team.
- Responsive attitude to delegation of tasks.
- Ability to work with discretion, sensitivity and maintain confidentiality.
- Good planning and organisational skills and ability to meet deadlines.
- Able to contribute to the changing demands of the service.
Person Specification
Qualifications & Training
Essential
- Good general education e.g. GCSEs or equivalent.
- Accurate and Efficient IT and Keyboard Skills
Desirable
- Relevant administrative or IT qualifications to NVQ level 2 or equivalent experience.
Knowledge & Experience
Essential
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
- Willing to undertake training relevant to the post.
- Clerical, administrative or reception experience (minimum 3 months).
Desirable
- Clerical, administrative or reception experience (minimum 1 year). Experience within a customer care, healthcare, education or social care setting
- Interested/enthusiastic about working within our services.
Specific Skills
Essential
- Effective interpersonal, organisational and communication skills. Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing
- Ability to work as part of a team.
- Responsive attitude to delegation of tasks.
- Ability to work with discretion, sensitivity and maintain confidentiality.
- Good planning and organisational skills and ability to meet deadlines.
- Able to contribute to the changing demands of the service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
