Job summary
The EUD Project Lead is responsible for the strategic direction, co-ordination and project management of the End User Devices Workgroup within the One Devon EPR Programme. This project will ensure that the EPR programme delivers the necessary IT equipment to ensure clinical staff have access to a fully electronic patient record . As a key part of the project, the post holder will also be responsible for the planning, coordination and ultimate delivery of end user device scoping, financial planning, site assessments, equipment rollout and technical readiness assessments prior to Trust go-lives, including the management of visiting external floorwalkers and will foster close working relationships with EPR Training Teams, Communications and Engagement Teams, CXIOs and Programme and Operational Leadership as well as local Trust Infrastructure resource.
Interviews for this role will take place on Thursday 15th May 2025.
Main duties of the job
o Develop comprehensive and cohesive project/programme plans, in line with the with the overall programme timetableo Lead on the delivery of project/programme plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the programmeo Pro-actively manage stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanismso Manage the End User Devices resource across the programme and drive delivery of the work in scope, and any other tasks or projects as required by the One Devon Programme and Epic warranted environment.o Oversee End User Device floor support over go-live, managing a team of End User Devices engineers..o Responsible for coordinating the deployment and testing of all devices connecting to Epic environment across all sites.
About us
Why Work With Us
You will work as part of the EPR Programme team, specifically the Technical workstream to ensure successful implementation of the Epic Electronic Patient Record.The One Devon EPR Programme is a rapidly expanding team responsible for implementing a shared EPR across the acute hospitals in Devon. This is a truly unique programme underpinned by the vision of transforming healthcare services to patients across Devon.
Job description
Job responsibilities
Develop a comprehensive and cohesive End User Devices project approach, including the approach to readiness Develop a comprehensive and cohesive go-live floor support plan
Analyse complex problems, develop and implement practical and workable solutions with a focus on outcomes. Analyse complex risks, issues and interdependencies knowing and escalate as per agreed risk management policy Interpret highly complex clinical, technical, operational & Epic system terminology to understand support requirements Analyse, interpret and present data to highlight issues, risks and support decision making
Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting Deliver information about plans/developments/concepts to large groups from across the organisation and external support teams. Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues Confidently present regular progress updates at key Programme Governance for a including Implementation Steering Group and Organisational Readiness authority. May be required to produce update papers for Programme and / or Trust Board
Job description
Job responsibilities
Develop a comprehensive and cohesive End User Devices project approach, including the approach to readiness Develop a comprehensive and cohesive go-live floor support plan
Analyse complex problems, develop and implement practical and workable solutions with a focus on outcomes. Analyse complex risks, issues and interdependencies knowing and escalate as per agreed risk management policy Interpret highly complex clinical, technical, operational & Epic system terminology to understand support requirements Analyse, interpret and present data to highlight issues, risks and support decision making
Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting Deliver information about plans/developments/concepts to large groups from across the organisation and external support teams. Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues Confidently present regular progress updates at key Programme Governance for a including Implementation Steering Group and Organisational Readiness authority. May be required to produce update papers for Programme and / or Trust Board
Person Specification
Qualifications and Training
Essential
- Educated to master's level or equivalent level of experience of working at a senior level in End User Devices management
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
Desirable
- Project, Programme or Change Management qualification
- Technical qualifications such as Microsoft MD-102
Knowledge and Experience
Essential
- Experience of managing Digital transformation, change and/or improvement projects within an EPR Programme
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
- Experience of working with a wide range of stakeholders
Specific Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
Person Specification
Qualifications and Training
Essential
- Educated to master's level or equivalent level of experience of working at a senior level in End User Devices management
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
Desirable
- Project, Programme or Change Management qualification
- Technical qualifications such as Microsoft MD-102
Knowledge and Experience
Essential
- Experience of managing Digital transformation, change and/or improvement projects within an EPR Programme
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
- Experience of working with a wide range of stakeholders
Specific Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
