Torbay and South Devon NHS Foundation Trust

Healthcare Support Worker

Information:

This job is now closed

Job summary

McCallum is a 17 short-stay medical ward.

  • We are looking for a caring and compassionate person who is able to work within a multi-disciplinary team to deliver a high standard of individualised nursing care to our patients.
  • You will have an interested in rehabilitation and best discharges for our patients.
  • You will need excellent communication skills, and be able to work independently, prioritising your workload to ensure the best outcomes for patients.
  • You will ensure that your own actions support the care, protection and well-being of individuals, and ensure their privacy and dignity at all times.
  • You will need to be flexible as this is a rotational post which includes days, nights and weekend working.

Main duties of the job

  • Working clinically to ensure the safety and quality of the care given to your designated patients, under the indirect supervision of a registered nurse/practitioner
  • Undertaking the following, but not restricted to, clinical tasks competently and efficiently:
  • Cannulation and Venepuncture
  • Competently taking and interpreting Vital signs on adults
  • Able to make appropriate referrals to Adult and Child Safeguarding teams
  • Supporting and working with colleagues during the shift
  • Liaising with the wider MDT to maintain safety
  • Helping to facilitate the development of the service as part of the wider team
  • To participate in discussions and projects that will benefit the team, the patients and the Unit as a whole
  • Working under guidance and in conjunction with the senior nursing team and the Matron
  • Following the Trust's Policies and Protocols to ensure the safety of the department

About us

Why Work With Us

McCallum Ready To Go works as a MDT to effect best outcomes for patients.

McCallum will facilitate efficient assessment, treatment and discharge, taking post-medical patients from the Emergency Department (ED), Acute Medical Unit (AMU) or Emergency Assessment Unit (EAU4). We would expect patients stay to be less than 72 hours.

We encourage and promote career and professional development.

Details

Date posted

09 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

388-7101367-ACS

Job locations

Torbay hospital

Lowes Bridge

Torquay

TQ2 7AA


Job description

Job responsibilities

  • Developing and supporting yourself and others
  • Assisting with managing care of all patients on the unit, alongside colleagues
  • Adhere to Trust protocols and procedures
  • Follow trust protocols and maintain standards
  • Competent use of Equipment. Training and supporting others
  • Participating in developing a career plan
  • Follow TSDHCFT Policies and use correct agreed documentations

Job description

Job responsibilities

  • Developing and supporting yourself and others
  • Assisting with managing care of all patients on the unit, alongside colleagues
  • Adhere to Trust protocols and procedures
  • Follow trust protocols and maintain standards
  • Competent use of Equipment. Training and supporting others
  • Participating in developing a career plan
  • Follow TSDHCFT Policies and use correct agreed documentations

Person Specification

Qualifications and training

Essential

  • NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

  • Care certificate
  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and experience

Essential

  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
  • Understands the need for strict confidentiality

Desirable

  • Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
  • Able to manage stress in themselves and others
  • Able to offer support at times of emotional distress
  • Willingness to undertake new skills and training
  • Able to work as a team member or independently
  • Ability to adapt behaviour to changing and challenging situations
  • To be flexible, adaptable, reliable and punctual
  • The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

  • Healthcare competencies appropriate to area of work
Person Specification

Qualifications and training

Essential

  • NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

  • Care certificate
  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and experience

Essential

  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
  • Understands the need for strict confidentiality

Desirable

  • Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
  • Able to manage stress in themselves and others
  • Able to offer support at times of emotional distress
  • Willingness to undertake new skills and training
  • Able to work as a team member or independently
  • Ability to adapt behaviour to changing and challenging situations
  • To be flexible, adaptable, reliable and punctual
  • The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

  • Healthcare competencies appropriate to area of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Leonie Price

leonie.price1@nhs.net

01803656950

Details

Date posted

09 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

388-7101367-ACS

Job locations

Torbay hospital

Lowes Bridge

Torquay

TQ2 7AA


Supporting documents

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