Job summary
Unlock the Future of Healthcare: Become an Epic EPR Principal Trainer.
Are you a dynamic educator with a passion for technology and healthcare? We're on the hunt for exceptional Principal Trainers to join our Epic Electronic Patient Record (EPR) Programme Implementation team starting January 2025!
Why This Role is Your Next Big Opportunity:
As a Principal Trainer, you'll play a pivotal role in transforming patient care by:
-
Designing and Building: Dive into the intricacies of Epic EPR applications, contributing to their design, build, and testing.
What You'll Bring:
- Expert Training Skills: Proven experience in delivering training to large groups in a digital environment.
Main duties of the job
The Principal Trainer will work with Application Coordinators and Senior Application Coordinators to assist in the design and build of the assigned modules, thus becoming competent to design and deliver high quality training packages for those modules.
You will work within the Cardiology (Cupid) application as part of the One Devon Implementation team using your expert knowledge of cardiology pathways and processes to ensure the Epic EPR system is configured in a way that will deliver clinically safe patient care.
As part of the Implementation team you will be expected to work with colleagues from across the Programme Team and the wider One Devon organisations to ensure a truly collaborative and aligned implementation.
What We Offer:
About us
Why Work With Us
By applying for this vacancies you are agreeing for your application and personal information to be shared between the Royal Devon University Hospital NHS Foundation Trust and University Hospitals Plymouth NHS Trust as necessary to complete the recruitment process.
Job description
Job responsibilities
Communication and Working Relationships
- Works closely with the assigned application configuration teams in defining, planning, implementing and evaluating the training required
- Communicates highly complex application training principles and associated workflow to assigned Credential Trainers as part of implementation and go live
- Presenting complex curriculum work (Epic software) in an easy to understand format to individuals and/or groups of Programme and/or Trust staff, including at senior and director level
- Deliver specialist application training to Credential Trainers/Super users/groups of staff
Analytical Judgement
- Ensure that the Epic system is configured, and/or associated training materials produced, to meet new best practice ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks and seeking assistance from the Senior Application Co-ordinator/Analyst or Configuration Manager when required
- Analyse and document simple to complex clinical and administrative workflows (user requirements), information, data collection and/or reporting requirements and use this information to configure the designated Epic module, and/or to produce the training curriculum and related training materials, to meet these requirements
Planning and Organisation
- Plan the design and development of specialist application training materials
- Be responsible for own area of work, planning and organising workload to meet multiple and often conflicting deadlines
- Meet regularly with the Configuration Manager and/or Training Manager to negotiate with, review and prioritise the scope of the applications/infrastructure/training curriculum in accordance with Trust plans
Physical Skills
- Advanced keyboard skills
- Ability to carry and move audio visual and training materials.
Patient and Client Care
- Contact with patients is incidental, although there may be work required in clinical areas to understand as is and to be processes effectively
Policy and Service Development
Finance, Equipment and other Resources
- Responsible for the safe use of IT equipment issued by the Trust i.e. Trust Laptop and related hardware
- Responsible for the care of Trust end user devices whilst delivering training
People Management and Training
Information Technology and Administrative
- To gather and manipulate data and/or run statistical reports (using formulae) or other documentation on training activity as required for the My Care Programme Implementation team
- Maintain necessary and relevant records to assist with compliance with professional, Epic accreditation and legislative governance requirements
Research and development
- Work with the assigned Application Configuration teams to develop training scripts against patient scenarios across patient pathways
- To undertake training (in the UK and/or overseas) and, within five months of start date, become qualified in at least one Epic application
- Self-teach from supplier manuals to solve problems in build/reporting/testing
Freedom to Act
- Work in a complex and unstructured multi-disciplinary environment and be able to act autonomously using own initiative to plan and organise workload, referring to the Training Manager/Configuration Manager when necessary for advice and support
- Be an expert in the application area
- Delivers specialist training and demonstrations to staff
Job description
Job responsibilities
Communication and Working Relationships
- Works closely with the assigned application configuration teams in defining, planning, implementing and evaluating the training required
- Communicates highly complex application training principles and associated workflow to assigned Credential Trainers as part of implementation and go live
- Presenting complex curriculum work (Epic software) in an easy to understand format to individuals and/or groups of Programme and/or Trust staff, including at senior and director level
- Deliver specialist application training to Credential Trainers/Super users/groups of staff
Analytical Judgement
- Ensure that the Epic system is configured, and/or associated training materials produced, to meet new best practice ways of working, in order to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks and seeking assistance from the Senior Application Co-ordinator/Analyst or Configuration Manager when required
- Analyse and document simple to complex clinical and administrative workflows (user requirements), information, data collection and/or reporting requirements and use this information to configure the designated Epic module, and/or to produce the training curriculum and related training materials, to meet these requirements
Planning and Organisation
- Plan the design and development of specialist application training materials
- Be responsible for own area of work, planning and organising workload to meet multiple and often conflicting deadlines
- Meet regularly with the Configuration Manager and/or Training Manager to negotiate with, review and prioritise the scope of the applications/infrastructure/training curriculum in accordance with Trust plans
Physical Skills
- Advanced keyboard skills
- Ability to carry and move audio visual and training materials.
Patient and Client Care
- Contact with patients is incidental, although there may be work required in clinical areas to understand as is and to be processes effectively
Policy and Service Development
Finance, Equipment and other Resources
- Responsible for the safe use of IT equipment issued by the Trust i.e. Trust Laptop and related hardware
- Responsible for the care of Trust end user devices whilst delivering training
People Management and Training
Information Technology and Administrative
- To gather and manipulate data and/or run statistical reports (using formulae) or other documentation on training activity as required for the My Care Programme Implementation team
- Maintain necessary and relevant records to assist with compliance with professional, Epic accreditation and legislative governance requirements
Research and development
- Work with the assigned Application Configuration teams to develop training scripts against patient scenarios across patient pathways
- To undertake training (in the UK and/or overseas) and, within five months of start date, become qualified in at least one Epic application
- Self-teach from supplier manuals to solve problems in build/reporting/testing
Freedom to Act
- Work in a complex and unstructured multi-disciplinary environment and be able to act autonomously using own initiative to plan and organise workload, referring to the Training Manager/Configuration Manager when necessary for advice and support
- Be an expert in the application area
- Delivers specialist training and demonstrations to staff
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience and hold a professional qualification in a relevant field e.g. Learning & Development
- IT Certificate in one of the following: ECDL, CLAIT, BTEC, IBT, GCSE or A level or other recognized IT qualification
- Teaching Certificate in one of the following: Cert Ed (Diploma), Post Graduate Certificate Education, C&G 7407, C&G CTLLS 6304, C&G DTLLS 6305 or equivalent
Desirable
- Epic Certification *NB Epic certification will be required prior to working on Epic software/modules.
Knowledge
Essential
- Able to design learning materials with clear aims and objectives
- Formal or small group learning delivery or facilitation skills
- Expert user of Microsoft Office packages
- Expert User of IT equipment including laptops, projectors and tablets
- Previous NHS experience
- Experience of designing learning materials
- Proven experience in the ability to interact with personnel at all levels both clinical and non-clinical within healthcare
- Course/student assessment and evaluation
Desirable
- Knowledge and experience of NHS systems
- Knowledge of clinical systems
- Knowledge of NHS operational processes and NHS policies and procedures
- Ability to evaluate courses at various levels
- Report writing skills
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience and hold a professional qualification in a relevant field e.g. Learning & Development
- IT Certificate in one of the following: ECDL, CLAIT, BTEC, IBT, GCSE or A level or other recognized IT qualification
- Teaching Certificate in one of the following: Cert Ed (Diploma), Post Graduate Certificate Education, C&G 7407, C&G CTLLS 6304, C&G DTLLS 6305 or equivalent
Desirable
- Epic Certification *NB Epic certification will be required prior to working on Epic software/modules.
Knowledge
Essential
- Able to design learning materials with clear aims and objectives
- Formal or small group learning delivery or facilitation skills
- Expert user of Microsoft Office packages
- Expert User of IT equipment including laptops, projectors and tablets
- Previous NHS experience
- Experience of designing learning materials
- Proven experience in the ability to interact with personnel at all levels both clinical and non-clinical within healthcare
- Course/student assessment and evaluation
Desirable
- Knowledge and experience of NHS systems
- Knowledge of clinical systems
- Knowledge of NHS operational processes and NHS policies and procedures
- Ability to evaluate courses at various levels
- Report writing skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
