Job summary
Assist the Networks, Telephony & Switchboard Manager with technical matters relating to the voice and data communications infrastructure of the Trust, in particular those technical deliverables/enhancements required to support the Epic EPR programme.
Act as technical reference point for the voice & data network infrastructure and takes responsibility for upgrades, new installations and implementations to meet the requirements of the HIS and the EPR programme.
Main duties of the job
o Responsible for the voice and data networks for the South Devon Health Community, where the HIS has responsibility for providing these serviceso Providing solutions to complex networking technical problems.o Motivating and Technical Leadership to Junior members of the Team in a fast moving/changing environmento Communication of highly complex information.o In depth knowledge of the TCP/IP network protocol and network addressing issues, including those specific to the NHS.o In depth knowledge of firewall technology and understanding of managing a secure IT environment.o Responsible for ensuring the voice and data communications networks perform to agreed service levelso Responsible in diagnosing networking faults, providing solutions and escalating to suppliers where appropriateo Responsible for ensuring that all networking operating system and relevant software/firmware is at the correct revision levelo Ensures that any new installations of hardware and software are performed/supervised and completed to meet at least the requirements of the SLA.o Ensures in ensuring maximum availability of networks to users involving out of hours work where necessary.o Takes part in any out of hours rota during weekdays and weekends as requiredo Responsible for managing the access control and operation of the secure gateway to the NHS network and the Internet, as defined by IT Security Policy.
About us
Why Work With Us
You will be part of a small team responsible for managing the network infrastructure underpinning digital systems in the local health community and wider One Devon area.
You will contribute towards the achievement of our goal of making a positive impact upon the lives of patients and staff, through the provision of a robust and functional digital infrastructure. You will be working within a supportive, innovative and modern environment where ideas are shared and valued.
Job description
Job responsibilities
Communicating with both internal and external personnel up to board/executive level. Uses influence & persuasion skills to secure agreement/co-operation Communicate highly complex technical information, tailoring approach to suit audience Identify priorities for system design, development and operation Work effectively with EPR programme stakeholders to ensure programme delivery and benefits realisation
Able to analyse complex scenarios such as system failures, fault-finding, or non-optimal performance where solutions require detailed analysis and evaluation of multiple options/solutions. Use judgement to identify and recommend preferred options/solutions taking into account clinical and operational impact
Plan, oversee and manage complex technical implementations having significant impacts on clinical and operational areas Manage complex workstreams involving multiple parties and/or technical disciplines Maintain agility of approach in response to changing priorities and developing situations
Job description
Job responsibilities
Communicating with both internal and external personnel up to board/executive level. Uses influence & persuasion skills to secure agreement/co-operation Communicate highly complex technical information, tailoring approach to suit audience Identify priorities for system design, development and operation Work effectively with EPR programme stakeholders to ensure programme delivery and benefits realisation
Able to analyse complex scenarios such as system failures, fault-finding, or non-optimal performance where solutions require detailed analysis and evaluation of multiple options/solutions. Use judgement to identify and recommend preferred options/solutions taking into account clinical and operational impact
Plan, oversee and manage complex technical implementations having significant impacts on clinical and operational areas Manage complex workstreams involving multiple parties and/or technical disciplines Maintain agility of approach in response to changing priorities and developing situations
Person Specification
Qualifications and Training
Essential
- Educated to degree level or relevant equivalent experience
- ITIL Foundation certification
Desirable
- CCNA, CCNA Voice, CCNP, CCNP Voice
- ACSA,ACMA,ACSP
Knowledge and Experience
Essential
- Proven data communications experience
- Proven experience of data cabling techniques including CAT5e, CAT6a and Fibre acceptance testing
- In depth knowledge of all aspects of voice & data networking
- In depth knowledge of network security devices such as firewalls and Policy Management Platforms
- In depth knowledge of TCP/IP networking and associated network addressing issues, including addressing issues specific to the NHS
- Practical experience of NHS procurement procedures
- Proven experience in managing and developing Network technical experts
Desirable
- oExperience of working in a multidisciplinary team.
- oExperience of working with CheckPoint, Fortinet, Palo Alto & Cisco Firewall Technologies
- oExperience of working with Aruba ClearPass
- Fibre Optic cabling (OM1, OM2 & OM3
Specifc Skills
Essential
- Excellent organisational ability and good interpersonal and motivational skills
- Presentation skills
Person Specification
Qualifications and Training
Essential
- Educated to degree level or relevant equivalent experience
- ITIL Foundation certification
Desirable
- CCNA, CCNA Voice, CCNP, CCNP Voice
- ACSA,ACMA,ACSP
Knowledge and Experience
Essential
- Proven data communications experience
- Proven experience of data cabling techniques including CAT5e, CAT6a and Fibre acceptance testing
- In depth knowledge of all aspects of voice & data networking
- In depth knowledge of network security devices such as firewalls and Policy Management Platforms
- In depth knowledge of TCP/IP networking and associated network addressing issues, including addressing issues specific to the NHS
- Practical experience of NHS procurement procedures
- Proven experience in managing and developing Network technical experts
Desirable
- oExperience of working in a multidisciplinary team.
- oExperience of working with CheckPoint, Fortinet, Palo Alto & Cisco Firewall Technologies
- oExperience of working with Aruba ClearPass
- Fibre Optic cabling (OM1, OM2 & OM3
Specifc Skills
Essential
- Excellent organisational ability and good interpersonal and motivational skills
- Presentation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
