Torbay and South Devon NHS Foundation Trust

Senior Healthcare Support Worker

Information:

This job is now closed

Job summary

In November 2023 the department opened its new £5m Endoscopy Centre with a dedicated training facility.

The department boasts the opportunity to work in different areas of the service, allowing you to gain experience and knowledge within inpatient and outpatient environment whilst caring for patients.

As well as a range of different aspects to roles, the department also has clear progression opportunities for those looking to expand their knowledge and skills beyond their current role.

The department has a dedicated training facility, and runs courses for delegates from across the country, staff are encouraged to take part on these courses as well!

If you're new to Endoscopy we offer a supportive introductory package including a supernumerary induction period working alongside experienced mentors and Practice Educators.

We welcome informal visits to the department to find out more about the role, and you can arrange this by using the contact details in the job advert.

Main duties of the job

Undertake nursing care of designated named patients from admission to discharge.

Participate in the care, maintenance and use of endoscopes used in endoscopic and non-endoscopic procedures, providing technical assistance during procedures

Ensure provision of a high standard of nursing care to patients attending the Endoscopy Unit and out-patient clinics, working within agreed policies and procedures

Ensure individual assessment, planning, implementation and evaluation of patient care from admission to discharge or transfer, producing documented evidence of this in agreed format.

Correct documentation of patient care using the endoscopy unit care pathway including written discharge and aftercare information for patients.

Liaise and communicate effectively with relatives, carers and visitors.

Liaise and communicate effectively with the multidisciplinary team, other hospital departments and outside agencies (e.g ambulance service, social services, transport etc.) providing patient centred care.

Engage with student nurses and observers giving encouragement, support and guidance.

About us

We're an award-winning NHS Trust that has always proudly been at the forefront of delivering innovative health and care.

Our more than 7,000 people and volunteers deliver compassionate care from more than 15 sites across Torbay and South Devon, with our main acute hospital site at Torbay Hospital and a number of community hospitals and health and wellbeing centres across our geography.

We passionately believe that the best way to care for people is by focusing on what matters to them, putting them at the centre of everything we do and integrating services around them. We believe that care as close to home as possible benefits everyone.

South Devon is an area of exceptional natural beauty, with outstanding opportunities for both dry-land and water-based activities and has a very mild climate. Schools in the area are excellent in both state and private sector, with a selective grammar school system. Please see this short video. Click here!

We offer a generous relocation package, which can be discussed with the successful candidate.

Details

Date posted

28 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

388-6851977-ACS

Job locations

Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Job description

Job responsibilities

A detailed job description and the main responsibilities for the role can be found in the job description attached.

Unfortunately, this post is not eligible for sponsorship.

Job description

Job responsibilities

A detailed job description and the main responsibilities for the role can be found in the job description attached.

Unfortunately, this post is not eligible for sponsorship.

Person Specification

Qualifications and Training

Essential

  • NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

  • Care certificate
  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and Training

Essential

  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
  • Understands the need for strict confidentiality

Desirable

  • Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific Skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
  • Able to manage stress in themselves and others
  • Able to offer support at times of emotional distress
  • Willingness to undertake new skills and training
  • Able to work as a team member or independently
  • Ability to adapt behaviour to changing and challenging situations
  • Be flexible, adaptable, reliable and punctual
  • Demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

  • Healthcare competencies appropriate to area of work
Person Specification

Qualifications and Training

Essential

  • NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

  • Care certificate
  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and Training

Essential

  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
  • Understands the need for strict confidentiality

Desirable

  • Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific Skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
  • Able to manage stress in themselves and others
  • Able to offer support at times of emotional distress
  • Willingness to undertake new skills and training
  • Able to work as a team member or independently
  • Ability to adapt behaviour to changing and challenging situations
  • Be flexible, adaptable, reliable and punctual
  • Demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust

Desirable

  • Healthcare competencies appropriate to area of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Unit Manager / Practice Educator

Louise Grant / Natalie Taylor

louise.grant2@nhs.net

01803654860

Details

Date posted

28 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

388-6851977-ACS

Job locations

Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Supporting documents

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