Healthcare Support Worker

Torbay and South Devon NHS Foundation Trust

Information:

This job is now closed

Job summary

We are currently recruiting for a Healthcare Assistant to join our community Paignton Health and Well-Being Team.

To work as a Healthcare Assistant within an integrated team, will result in your working across the following services: Community Nursing, Intermediate Care and Community Matrons.

We recognise the importance and impact clinical support can make a difference, and that's why we're looking for an ambitious and eager individual who also want to make a difference within the healthcare profession.

A difference that you can make to an individuals quality of life.

Main duties of the job

You will deliver high quality care to the housebound patients of Paignton, and work as part of multi-disciplinary team in partnership with primary care and secondary care.

About us

Why work with us -Paignton Health and Well-Being Team are a large but supportive team who enjoys mentoring team members and students and is passionate about delivering quality care to the housebound patients.

We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.

The team is flexible and promotes a health work/home life balance. Therefore, your package with us includes a lot more than just your pay.

Listed are a few of the additional benefits that are available to you as an employee:

  • NHS Pension Scheme
  • Childcare at our day nursery
  • Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
  • Staff Discounts
  • Career development and training opportunities
  • Employee Support - Staff have access to a 24-hour helpline

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.

Date posted

12 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

388-6740807-ACS

Job locations

Kings Ash House

Kings Ash Road

Paignton

TQ3 3XZ


Job description

Job responsibilities

  • Work as a member of a specialist team
  • Document clearly and concisely in patient notes utilising Trust wound care documentation
  • Communicate using a variety of resources face to face; telephone and email in a timely manner
  • Communicate with patients, and their families and friends
  • Communicate with other specialist surgical and medical services; GPs and other relevant Health and Social Care professionals
  • Take part in team meetings, encouraging effective communication between other staff
  • Escalate any incidents, and/or near misses immediately to the appropriate team members, and complete reporting via Datix.
  • To work within the agreed Clinical Governance Framework, incorporating audit, clinical effectiveness and incident reporting.
  • To work within the limits of own competence and responsibility within the team and organisation, as identified by the appropriate accountable professional.
  • To educate and support patients/carers in the use of equipment in accordance with Local Guidelines and within own competence.
  • To encourage, enable and support individuals, wherever possible, to gain or maintain confidence, independence and participation in social, recreational and community activities.
  • To attend mandatory and other appropriate training courses in order to meet personal development objectives and to assist in the training of others as directed.
  • To work independently using a wide range of skills.
  • To take responsibility for promoting the health, safety and security of patients, public, colleagues and self.
  • To respond to individual needs in order to maintain a safe environment and to report any identified risks
  • The post holder will work according to Trust standards, policies and procedures No budgetary control but awareness of effective use of resources
  • To attend regular supervision sessions with your line manager
  • To attend yearly Achievement Reviews with your Line Manager

Job description

Job responsibilities

  • Work as a member of a specialist team
  • Document clearly and concisely in patient notes utilising Trust wound care documentation
  • Communicate using a variety of resources face to face; telephone and email in a timely manner
  • Communicate with patients, and their families and friends
  • Communicate with other specialist surgical and medical services; GPs and other relevant Health and Social Care professionals
  • Take part in team meetings, encouraging effective communication between other staff
  • Escalate any incidents, and/or near misses immediately to the appropriate team members, and complete reporting via Datix.
  • To work within the agreed Clinical Governance Framework, incorporating audit, clinical effectiveness and incident reporting.
  • To work within the limits of own competence and responsibility within the team and organisation, as identified by the appropriate accountable professional.
  • To educate and support patients/carers in the use of equipment in accordance with Local Guidelines and within own competence.
  • To encourage, enable and support individuals, wherever possible, to gain or maintain confidence, independence and participation in social, recreational and community activities.
  • To attend mandatory and other appropriate training courses in order to meet personal development objectives and to assist in the training of others as directed.
  • To work independently using a wide range of skills.
  • To take responsibility for promoting the health, safety and security of patients, public, colleagues and self.
  • To respond to individual needs in order to maintain a safe environment and to report any identified risks
  • The post holder will work according to Trust standards, policies and procedures No budgetary control but awareness of effective use of resources
  • To attend regular supervision sessions with your line manager
  • To attend yearly Achievement Reviews with your Line Manager

Person Specification

Qualifications and training

Essential

  • NVQ level 2 with evidence of working towards level 3

Desirable

  • NVQ level 3 in Health

Knowledge and Experience

Essential

  • Ability to maintain accurate written records
  • The ability to liaise efficiently and effectively with patients/carers, a wide range of health and social care workers GP's and formal and voluntary care providers within the primary care setting

Desirable

  • Broad range of simple nursing procedures e.g. Venepuncture, BP monitoring, basic wound care
  • Experience of working within the primary care setting

Specific Skills

Essential

  • Basic IT skills
  • Excellent communication and interpersonal skills

Requirements due to work environment/conditions

Essential

  • The ability to work independently in a potentially unpredictable and occasionally highly unpleasant working environment; to include body fluids and working in extreme weather conditions
  • The ability to be flexible, according to patient and workload requirements
  • Full driving licence/Access to Transport
Person Specification

Qualifications and training

Essential

  • NVQ level 2 with evidence of working towards level 3

Desirable

  • NVQ level 3 in Health

Knowledge and Experience

Essential

  • Ability to maintain accurate written records
  • The ability to liaise efficiently and effectively with patients/carers, a wide range of health and social care workers GP's and formal and voluntary care providers within the primary care setting

Desirable

  • Broad range of simple nursing procedures e.g. Venepuncture, BP monitoring, basic wound care
  • Experience of working within the primary care setting

Specific Skills

Essential

  • Basic IT skills
  • Excellent communication and interpersonal skills

Requirements due to work environment/conditions

Essential

  • The ability to work independently in a potentially unpredictable and occasionally highly unpleasant working environment; to include body fluids and working in extreme weather conditions
  • The ability to be flexible, according to patient and workload requirements
  • Full driving licence/Access to Transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Kings Ash House

Kings Ash Road

Paignton

TQ3 3XZ


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Kings Ash House

Kings Ash Road

Paignton

TQ3 3XZ


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Community Nurse Lead

Natasha Monk

n.monk1@nhs.net

07900777566

Date posted

12 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

388-6740807-ACS

Job locations

Kings Ash House

Kings Ash Road

Paignton

TQ3 3XZ


Supporting documents

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