Job summary
The Data Access and Disclosure Advice (DADO) team deal with enquiries and process requests for data held by the trust.
Information is provided to requesters in line with current legislation and requires diligent assessment of records to ensure information is appropriately handled and redacted.
This role will support the work of the DADO Office team lead and DSP lead in ensuring Torbay & South Devon NHS Foundation Trust complies with Data Protection Regulations legislation in a timely manner under the requirements of the Acts and relevant Codes of Practice.
To support requests from Courts, Police and Solicitors to the Data Access & Disclosure Office in the provision of appropriate patient and staff information this is sent securely, accurately and in a timely manner.
Working as a team to provide a seamless and efficient service to patients and their representatives and staff.
Main duties of the job
Process and monitor requests received from patients or their personal representatives under Subject Access Rules as per internal procedures within the agreed timescales.
Process and monitor requests received from other organisations (Courts/Police) under the relevant Data Protection Regulations within the required legal framework
Assist staff in the team and provide additional support when necessary.
Review all generic dataprotection.tsdft@nhs.net account and action/forward requests as required.
Providing information to external agencies following departmental or Trust policy as directed by line manager.
Any other duties that may arise
About us
The Data Access Office handles requests for information from the general public, patients, staff and solicitors under the Data Protection Act 2018, GDPR and the Freedom of Information Act 2000. At present the department receives in excess of 2,000 Data Protection requests & 840 Freedom of Information requests a year.
Why work with us - 1 (pagetiger.com)
The Government has formally announced that it intends to introduce regulations that will require most healthcare workers to be fully vaccinated (1st and 2nd dose) against COVID-19 by 1st April 2022. To achieve this the successful applicant must have had their 1stCOVID-19 vaccination by 3rd February 2022. Therefore, full COVID-19 vaccination will be a condition of employment unless an individual is medically exempt. We will ask for proof of vaccination or exemption during the recruitment process.
Job description
Job responsibilities
Communication
Skills to liaise with:
External Patients, Service Users, Insurance Companies, Solicitors, other NHS Organisations, Police and Local Authorities.
Internal All staff working within and Torbay & South Devon NHS Foundation Trust.
Planning and organisation
Monitor requests for information received by the Trust and ensure requests are completed within the required legal framework.
Keeping up to date with new legislation and applying that knowledge to the NHS and more specifically to Torbay & South Devon NHS Foundation Trust
Responsibility and accountability
Process and monitor requests received from patients or their personal representatives under Subject Access Rules as per internal procedures within the agreed timescales.
Process and monitor requests received from other organisations (Courts/Police) under the relevant Data Protection Regulations within the required legal framework. Assist staff in the team and provide additional support when necessary.
Review all generic dataprotection.tsdft@nhs.net account and action/forward requests as required.
Providing information to external agencies following departmental or Trust policy as directed by line manager.
Any other duties that may arise.
Policy and service responsibility
Assist DADO Team lead with the creation and maintenance of relevant policies and procedures.
Information technology and administrative duties
Maintain the database, recording requests, actions and outcomes Reviewing and maintaining the Teams website, both internal and external.
Job description
Job responsibilities
Communication
Skills to liaise with:
External Patients, Service Users, Insurance Companies, Solicitors, other NHS Organisations, Police and Local Authorities.
Internal All staff working within and Torbay & South Devon NHS Foundation Trust.
Planning and organisation
Monitor requests for information received by the Trust and ensure requests are completed within the required legal framework.
Keeping up to date with new legislation and applying that knowledge to the NHS and more specifically to Torbay & South Devon NHS Foundation Trust
Responsibility and accountability
Process and monitor requests received from patients or their personal representatives under Subject Access Rules as per internal procedures within the agreed timescales.
Process and monitor requests received from other organisations (Courts/Police) under the relevant Data Protection Regulations within the required legal framework. Assist staff in the team and provide additional support when necessary.
Review all generic dataprotection.tsdft@nhs.net account and action/forward requests as required.
Providing information to external agencies following departmental or Trust policy as directed by line manager.
Any other duties that may arise.
Policy and service responsibility
Assist DADO Team lead with the creation and maintenance of relevant policies and procedures.
Information technology and administrative duties
Maintain the database, recording requests, actions and outcomes Reviewing and maintaining the Teams website, both internal and external.
Person Specification
Qualifications
Essential
- Good level of education.
- Knowledge of Data Protection Act 2018
- Excellent organisational skills and attention to detail.
- Ability to work as part of a team.
- Ability to work with discretion, sensitivity and maintain confidentiality.
- Ability to prioritise own work.
- Relevant experience in similar role
Desirable
- 2 years experience within the NHS
- Knowledge of Medical Records
- Trust IT SystemsT
Person Specification
Qualifications
Essential
- Good level of education.
- Knowledge of Data Protection Act 2018
- Excellent organisational skills and attention to detail.
- Ability to work as part of a team.
- Ability to work with discretion, sensitivity and maintain confidentiality.
- Ability to prioritise own work.
- Relevant experience in similar role
Desirable
- 2 years experience within the NHS
- Knowledge of Medical Records
- Trust IT SystemsT
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
