Job summary
The post holder is part of a management structure which supports departmental teams in providing an appropriate environment for Staff, Visitor and Patient care.
You will liaise with clinical and non-clinical staff to ensure that standards are in line with the service agreements.
You will provide training and monitoring of staff performance, ensure appropriate allocation of staff to their duties.
Conduct catering audits of sites to ensure that standards are upheld and corrective actions taken, ensuring that high standards of quality and food safety are maintained at all times.
To provide support and assistance to the regeneration and fresh cooked menus provided by the catering locations for service users ensuring a high standard of service delivery in relation to all catering service functions, this includes helping with the day to day provision of all the catering provided within the localities of Torbay and South Devon NHS Foundation Trust, including hospitality, vending, retail and patient feeding.
Post holders will be required to work with a high regard to food safety legislation and in accordance with the departments HACCP procedures and paper work.
The department provides a meal service for approximately 400 patients and caters for up to 1,500 staff and visitors daily over seven days per week including Weekend and Bank holidays.
To provide a high-quality service to all customers using all catering facilities and provide efficient administrative support.
Main duties of the job
The post holder will work autonomously and manage your own workload.
Plan and organise straightforward activities, some judgements which will involve facts or situations requiring analysis.
Duties may include cleaning, the preparation and presentation of customers' meals and beverages, and on occasion delivery duties. You will need to ensure Catering & Retail Support Assistant Higher level are provided with the equipment and provisions required for their role.
Patient and Retail Catering Supervisors will be expected to demonstrate a flexible attitude to their work, to meet the needs of the Trust its customers and patients.
Support line managers in identifying the skills and training required for all staff to meet facilities standards throughout the trust.
The requirement to manage resources effectively and efficiently to provide a sustainable continuity of service, by ensuring there are sufficient catering materials available for use, ordering and topping up as necessary, organises and adjusts staff rotas within agreed work schedules
About us
Torbay and South Devon NHS Foundation Trust our success starts with you. The catering department is seeking motivated Supervisory staff member to assist in the provision of our patient meal service and our retail outlet which cater for Staff Visitors and Patients.
This is an exciting opportunity to join one of the first successful integrated care Foundation trusts in the UK with a reputation and a tradition of innovation which prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing.
Why work with us - 1 (pagetiger.com)
Job description
Job responsibilities
The Head Chef will provide operational management to the back of house kitchen team, who deliver restaurant, caf, and hospitality services to over 1500 staff and visitors daily.
The post holder will be responsible for creating rotas and organising, developing, and improving the catering service throughout the Trust.
They will ensure that the highest standards of food safety, service quality, and health and safety are achieved, and that these standards are maintained through professional development, auditing, mentorship, budget management, and innovative menu creation.
They will play an active part in the strategic development of catering services for both retail units as well as within patient services and dietetics, improving systems and processes to drive productivity and reduce costs.
- Assume overall responsibility for the daily operation of the kitchen, ensuring customers and colleagues are catered for to the appropriate standard
- Plan, prepare, cook and present food to the standards required by the Catering Operations Manager
- Review and develop the restaurant menu on a regular basis
- Ensure that costs are within budgeted variances to ensure the maximum overall profitability of the food and beverage operations
- Ensure that Bayview Restaurants reputation for excellent food and service is enhanced for the customers
- Control portion size and monitor waste
- Ensure that stock is purchased within budgetary parameters, issued, used and accounted for in line with departmental process
- Plan and maintain adequate stock levels and liaise with suppliers to ensure value for money
- Maintain detailed records relating to food production activities and supplier information as required by the Catering Operations Manager
- Ensure food safety standards are maintained in line with Trust Food Safety Management System
- Achieve full compliance with the statutory Health & Safety requirements, ensuring all staff have completed mandatory training and are following good working practices
- Ensure all accidents/incidents are reported appropriately
- Develop, implement and ensure all SOPs are followed and updated as required to ensure a consistent high quality of cuisine and service
- To assess employee performance and recognise training needs and potential as appropriate
- Hold team meetings on a regular basis to communicate targets, standards, and business expectations
- Provide and receive complex and confidential information where agreement or co-operation is required
Job description
Job responsibilities
The Head Chef will provide operational management to the back of house kitchen team, who deliver restaurant, caf, and hospitality services to over 1500 staff and visitors daily.
The post holder will be responsible for creating rotas and organising, developing, and improving the catering service throughout the Trust.
They will ensure that the highest standards of food safety, service quality, and health and safety are achieved, and that these standards are maintained through professional development, auditing, mentorship, budget management, and innovative menu creation.
They will play an active part in the strategic development of catering services for both retail units as well as within patient services and dietetics, improving systems and processes to drive productivity and reduce costs.
- Assume overall responsibility for the daily operation of the kitchen, ensuring customers and colleagues are catered for to the appropriate standard
- Plan, prepare, cook and present food to the standards required by the Catering Operations Manager
- Review and develop the restaurant menu on a regular basis
- Ensure that costs are within budgeted variances to ensure the maximum overall profitability of the food and beverage operations
- Ensure that Bayview Restaurants reputation for excellent food and service is enhanced for the customers
- Control portion size and monitor waste
- Ensure that stock is purchased within budgetary parameters, issued, used and accounted for in line with departmental process
- Plan and maintain adequate stock levels and liaise with suppliers to ensure value for money
- Maintain detailed records relating to food production activities and supplier information as required by the Catering Operations Manager
- Ensure food safety standards are maintained in line with Trust Food Safety Management System
- Achieve full compliance with the statutory Health & Safety requirements, ensuring all staff have completed mandatory training and are following good working practices
- Ensure all accidents/incidents are reported appropriately
- Develop, implement and ensure all SOPs are followed and updated as required to ensure a consistent high quality of cuisine and service
- To assess employee performance and recognise training needs and potential as appropriate
- Hold team meetings on a regular basis to communicate targets, standards, and business expectations
- Provide and receive complex and confidential information where agreement or co-operation is required
Person Specification
Knowledge & Experience
Essential
- oNationally recognised management qualification e.g. NVQ level 4, ILM5 Level 5 or equivalent or City & Guilds 706/3 In professional cookery/BTec/NEBBS
Desirable
- oExperience working in NHS Catering Services
Person Specification
Knowledge & Experience
Essential
- oNationally recognised management qualification e.g. NVQ level 4, ILM5 Level 5 or equivalent or City & Guilds 706/3 In professional cookery/BTec/NEBBS
Desirable
- oExperience working in NHS Catering Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
