Admin Support

Job summary

We are seeking to appoint a part time Administrator (31 hours per week) to work as a member of the Admin team providing a quality clerical service to all users.

To work as a member of the Moor to Sea admin and clerical team (Totnes Hospital, Ashburton HWB and Dartmouth HWB, providing a quality reception, ward clerk and clerical service. The post holder will be based at Totnes Hospital.

The post holder is responsible for their own workload, undertaking reception, administrative and clerical tasks associated with the smooth running of all departments.

These will include telephone and personal contact with patients, families, carers and professionals involved in the patients' journey.

Health Careers |

Main duties of the job

• Undertake Ward Clerk and Reception duties
• Communicate with a wide range of clients on day to day matters, in person, by telephone and electronically.
• Assist as far as possible with non-medical enquiries within the remit of the role, ensuring all non-routine and medical enquiries are referred to the appropriate person.
• Admit/discharge patients using the hospital systems
• Book in for MIU, Out-patients and Imaging appointments
• Request and tracer notes as appropriate
• Distribute and re-direct mail.
• Assess and prioritise verbal, electronic and written information.
• Work independently and as part of a team, providing an efficient clerical service, which includes maintaining stock levels of general and clinical supplies, using the Agresso system
• To ensure that all correspondence is typed accurately and timely.
• To ensure that the telephone is answered within a reasonable time as per current policy
• To assist/liaise with other admin team members as appropriate.
• To undertake Mandatory and other training as required.
• Reporting of faults to Team Manager or Estates Department
• Comply with Health & Safety policy and procedures and report any potential risk to the Business Manager or Matron
• To provide support to clients and help them in distressing situation, when they present at Reception
• To provide cover for Admin Staff within the Moor to Sea Locality (Ashburton/Totnes & Dartmouth)

Required to work over a 7 day 8am - 6pm working week inc Bank Holidays

About us

We work together as part of a team to reach a common objective, which is incredibly rewarding. Knowing that you are helping to make a difference to a patients experience. Interacting with clinical, non-clinical and patient each day means no to days are the same.

Why work with us