Employee Relations Service Manager

Torbay and South Devon NHS Foundation Trust

Information:

This job is now closed

Job summary

Are you an Employee Relations experienced manager, ready to lead and develop an expanding team of employment law and employee relations specialists; to deliver a modern customer focused service, providing employee relations advice, support and coaching to over 6000 staff; whilst training and developing managers to embrace and have confidence applying the new People policies that will be rewritten to align with just and learning principles?

There is a proven link between NHS staff wellbeing and engagement with patient experience and safety, and therefore creating an inclusive and compassionate work environment is key to our commitment to provide better health and care for all in Torbay. Torbay and South Devon NHS Foundation Trust is at the very beginning of embedding an inclusive culture plan, and the approach to employee relations, alongside Equality, Diversity and Inclusion, and Health and Well-being, is central to this plan. This will enable the organisation to meet its People Priority to create an environment at work where everyone feels safe, healthy and supported, and where people are led and managed in a consistent and compassionate way. We are seeking a candidate with a strong background in employment law/employee relations, passionate about making a difference in the NHS, and ready to lead the change that we desire.

Main duties of the job

The Employee Relations Service Manager plays a key leadership role in the People Directorate, influencing and leading the delivery of Trust operational and strategic objectives outlined in our People Promise. Working collaboratively across the management team, they lead inclusively, listening to and acting on the trends of employee relations cases and the Employee Relations team. The main duties of the job are:

To develop a modern Employee Relations service to enhance the experience of our colleagues at work, having a positive impact on the experience of our communities who use our health and care services

To play a key leadership role in the implementation and embedding of 'just and learning culture' principles, positively impacting the overall culture within the organisation

Leading the development and implementation of a modern framework of people policies (ER) that are in alignment with a 'just and learning culture' in all aspects of organisational life.

Driving and influencing process change, redesign, efficiency, and productivity across Employee Relations services that will contribute to the delivery of one of the key objectives of Our People Promise

Driving the production of useful and insightful management information from Employee Relations activities, that can be used across the People directorate to inform prioritisation of organisation development, leadership and management training and activity.

About us

The Employee Relations team are employment law and employee relations specialists who work alongside managers and staff to advise and coach on the application of Employee Relations policies, support attendance reviews and employee relations cases.

Our team also offer a 24-hour response advisory service via the Employee Relations Helpdesk, which is available to all colleagues (individuals and managers) from 09:00 to 17:00, Monday to Friday

We are proud to work collaboratively.

Date posted

26 October 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working, Compressed hours

Reference number

388-5749166-SM

Job locations

Regent House

Regent Close

Torquay

TQ2 7AN


Job description

Job responsibilities

Full Vacancy details can be found in our Candidate Briefs - Employee Relations Service Manager (pagetiger.com) or within the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Job description

Job responsibilities

Full Vacancy details can be found in our Candidate Briefs - Employee Relations Service Manager (pagetiger.com) or within the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Qualifications and Experience

Essential

  • Extensive experience in employee relations, with examples of leading very complex cases working in partnership with staff side representatives and satisfying stakeholders in conflict
  • Demonstrable leadership experience, including management of a team in a challenging environment with shifting priorities.
  • Well-developed experience in implementation of People strategy into practice, change management and transformation
  • Demonstrable experience in the strategic management of employment tribunal claims including liaising with external legal professionals, ACAS, professional bodies etc.
  • Educated to a Master's level in HR field or equivalent work experience and knowledge in a range of areas e.g. Employee Relations, Organisational Development, Equality and Diversity, Learning and Development.
  • Chartered Institute of Personnel Development Member (MCIPD) or equivalent experience

Desirable

  • Chartered Institute of Personnel Development Fellow (FCIPD) or equivalent experience
  • Degree or other specific qualification in Employment Law or Leadership/Management qualification or equivalent experience to degree level
  • Experience of applying or introducing Just and Learning Culture principles
Person Specification

Qualifications and Experience

Essential

  • Extensive experience in employee relations, with examples of leading very complex cases working in partnership with staff side representatives and satisfying stakeholders in conflict
  • Demonstrable leadership experience, including management of a team in a challenging environment with shifting priorities.
  • Well-developed experience in implementation of People strategy into practice, change management and transformation
  • Demonstrable experience in the strategic management of employment tribunal claims including liaising with external legal professionals, ACAS, professional bodies etc.
  • Educated to a Master's level in HR field or equivalent work experience and knowledge in a range of areas e.g. Employee Relations, Organisational Development, Equality and Diversity, Learning and Development.
  • Chartered Institute of Personnel Development Member (MCIPD) or equivalent experience

Desirable

  • Chartered Institute of Personnel Development Fellow (FCIPD) or equivalent experience
  • Degree or other specific qualification in Employment Law or Leadership/Management qualification or equivalent experience to degree level
  • Experience of applying or introducing Just and Learning Culture principles

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Regent House

Regent Close

Torquay

TQ2 7AN


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Regent House

Regent Close

Torquay

TQ2 7AN


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Associate Director of People

Sarah Lehmann

sarah.lehmann@nhs.net

01803652997

Date posted

26 October 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working, Compressed hours

Reference number

388-5749166-SM

Job locations

Regent House

Regent Close

Torquay

TQ2 7AN


Supporting documents

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