Senior Administrator

Torbay and South Devon NHS Foundation Trust

Information:

This job is now closed

Job summary

Child and Family Health Devon

Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team primarily at our Honeyland's site in Exeter.

The Senior Administrator will be part of a wider Business Support function.

The post holder will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the office, secretarial/administrative support to a range of frontline clinicians & managers.

This is a permanent contract, working 22.50 hours per week.

Main duties of the job

Main duties include:

  • providing excellent customer service by responding to incoming telephone queries in a timely and accurate way
  • general administrative tasks
  • use of electronic systems
  • preparation of electronic and paper files
  • assisting with reporting and compilation of data
  • producing and printing letters and reports
  • processing of incoming correspondence
  • Support to Managers and Clinical staff working remotely
  • Teams meetings
  • Diary management

About us

Children and Family Health Devonprovidehealth servicesfor children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.

Date posted

23 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-5725110-A&C

Job locations

Honeylands

Pinhoe Road

Exeter

EX4 8AD


Job description

Job responsibilities

Full vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification

Full training will be provided in this friendly team.

Job description

Job responsibilities

Full vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification

Full training will be provided in this friendly team.

Person Specification

Knowledge

Essential

  • Computer Literate
  • Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
  • Willing to undertake training relevant to the post

Desirable

  • Good knowledge of a wide range of office procedures

Experience

Essential

  • Clerical, administrative or reception experience (minimum 1 year).

Desirable

  • Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.

Qualifications

Essential

  • Good general education e.g. GCSEs or equivalent.

Desirable

  • NVQ level 3 Business Administration or equivalent experience
Person Specification

Knowledge

Essential

  • Computer Literate
  • Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
  • Willing to undertake training relevant to the post

Desirable

  • Good knowledge of a wide range of office procedures

Experience

Essential

  • Clerical, administrative or reception experience (minimum 1 year).

Desirable

  • Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.

Qualifications

Essential

  • Good general education e.g. GCSEs or equivalent.

Desirable

  • NVQ level 3 Business Administration or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Honeylands

Pinhoe Road

Exeter

EX4 8AD


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Honeylands

Pinhoe Road

Exeter

EX4 8AD


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Business Support Manager

Helen Hope

helen.hope@nhs.net

03300245321

Date posted

23 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-5725110-A&C

Job locations

Honeylands

Pinhoe Road

Exeter

EX4 8AD


Supporting documents

Privacy notice

Torbay and South Devon NHS Foundation Trust's privacy notice (opens in a new tab)