Healthcare Support Worker

Job summary

EAU4 is a friendly 24 bedded unit based on level 4 that has transitioned back to a short stay ward. We are a mixture of medical, surgical, orthopaedic and gynaecological patients, and have close contact with both our Emergency department and the Medical Receiving Unit to create flow between our areas.

Our aim is to facilitate high quality care whilst focusing on discharge planning early on or transferring patients to specialist wards if needed.

Working with the multi-disciplinary team, as a Healthcare Support Worker you will be responsible for assisting the nursing staff to improve and maintain high standards of care, health and well-being of patients through assessment, treatment and rehabilitation.

This is a fast-paced department and would benefit from someone who is looking for a challenge and has experience in an acute setting.

Main duties of the job

To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity.

To provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive

To provide a high quality customer service which complies with relevant legislation and NHS Employment check standards.

To be honest and learn from mistakes, and help to create a "no-blame" culture were people feel able to share and learn from experiences together

To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department.

Patient comfort and well being are paramount.

Achieving high standards of care.

Working as part of and contributing effectively to team working

About us

We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.

The team is flexible and promotes a health work/home life balance. Therefore, your package with us includes a lot more than just your pay.

Listed are a few of the additional benefits that are available to you as an employee:

• NHS Pension Scheme
• Childcare at our day nursery
• Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
• Staff Discounts
• Career development and training opportunities
• Employee Support - Staff have access to a 24-hour helpline

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real assed to Team Torbay and South Devon.