Job summary
An exciting opportunity has arisen for a Band 3 Senior Healthcare Support Worker to join our Enhanced Supervision Team at Weston General Hospital.
This role is particularly suited to individuals with experience in mental health and/or learning disabilities, who are confident supporting patients who may present with challenging behaviours and require 1:1 direct supervision.
The Enhanced Supervision Team supports patients of all ages across the hospital who require an increased level of observation due to risks to themselves or others. Patients may be experiencing mental health distress, cognitive impairment, delirium, or learning disabilities. Your role will be to promote safety, reassurance and dignity, while providing person-centred, compassionate care.
You will work closely with patients to maintain a calm and safe environment, using de-escalation techniques and creative, meaningful activities to support emotional wellbeing and reduce distress. The role also involves assisting patients with their personal care needs, including hygiene, nutrition and hydration, in line with individual care plans.
Prior experience working as a Healthcare Support Worker / Nursing or Care Assistant is essential.
Main duties of the job
You are required to follow Trust policies such as infection control and manual handling and will carry out a range of clinical tasks, under the direct or indirect supervision of the registered Nurse.
Supporting patients who require a higher level of observation, undertaking a range of duties with direct/indirect supervision of the RN. The SHCSW will be competent to provide compassionate care to agreed quality standards and will continue to develop further skills, knowledge and competencies that will be determined through assessment.
They must have an understanding of the Enhanced Care Observation (ECO) policy and the relative assessment documents. They will support individuals to participate in conversation and activities such as reminiscence-based activities, games & puzzles, simple crafts; together with supporting independence in activities of daily living. This may also include activities outside of the ward environment if deemed appropriate.
They will also be expected to support the band 2 Health Care Support Workers and participate in the induction and orientation of newly appointed staff, learners and others Visitors to the ward/unit.
You will provide compassionate care, maintain patient assessments, records and documentation adhering to Trust policies and procedures and practice area specific competencies to an agreed quality standard.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Qualifications and training
Essential
- One of the following: Level 3 (SCQF - 6) - City and Guilds 3; NVQ3; BTEC National Diploma; experience equivalent to the above qualifications
- Level 2 functional skills in English and Maths or equivalent
- Completion of Level 3 Diploma in Healthcare Support (that maps the apprenticeship standard for senior healthcare support worker) or equivalent experience
Knowledge and experience
Essential
- Experience delivering person-centred care to individuals with mental health and/or learning disability needs within a healthcare or social care setting
- Able to work as a dynamic member of a team
- Experience of time-management and prioritising work
- Understands and committed to a caring approach to patients and relatives
Skills and abilities
Essential
- Effective and appropriate communication skills, both verbal and written
- Able to complete appropriate documentation accurately
- Demonstrate an awareness of healthcare work and policies and procedures
- Ability to work with minimum supervision to a high standard
- IT skills, basic word, email, keyboard skills
- Ability and willingness to undertake appropriate training within given timeframes
- Flexible and adaptable to change, able to work a range of shifts and moving across clinic locations depending on clinical need
- Able to demonstrate calm, caring patient manner/attitude
- Enthusiasm and commitment to working in the healthcare setting
- Able to meet the physical and developmental demands of the role
- Committed to providing high quality patient care
Person Specification
Qualifications and training
Essential
- One of the following: Level 3 (SCQF - 6) - City and Guilds 3; NVQ3; BTEC National Diploma; experience equivalent to the above qualifications
- Level 2 functional skills in English and Maths or equivalent
- Completion of Level 3 Diploma in Healthcare Support (that maps the apprenticeship standard for senior healthcare support worker) or equivalent experience
Knowledge and experience
Essential
- Experience delivering person-centred care to individuals with mental health and/or learning disability needs within a healthcare or social care setting
- Able to work as a dynamic member of a team
- Experience of time-management and prioritising work
- Understands and committed to a caring approach to patients and relatives
Skills and abilities
Essential
- Effective and appropriate communication skills, both verbal and written
- Able to complete appropriate documentation accurately
- Demonstrate an awareness of healthcare work and policies and procedures
- Ability to work with minimum supervision to a high standard
- IT skills, basic word, email, keyboard skills
- Ability and willingness to undertake appropriate training within given timeframes
- Flexible and adaptable to change, able to work a range of shifts and moving across clinic locations depending on clinical need
- Able to demonstrate calm, caring patient manner/attitude
- Enthusiasm and commitment to working in the healthcare setting
- Able to meet the physical and developmental demands of the role
- Committed to providing high quality patient care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Weston General Hospital
Grange Road, Uphill
Weston-Super-Mare
BS23 4TQ
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
