Job summary
There has never been a more exciting or rewarding time to join the Same Day Emergency Care (SDEC) Unit at Weston General Hospital.
We are recruiting a Band 3 Senior Healthcare Support Worker to join our growing SDEC team. SDEC operates 7 days a week between 8:00am and 10:00pm, providing rapid assessment, treatment and decision-making for patients, with the aim of improving patient flow and avoiding unnecessary hospital admissions.
As a Senior HCSW within SDEC, you will be an integral member of the multidisciplinary team, providing high-quality, person-centred care and supporting registered nurses in the delivery of safe and effective patient care (see Job Description).
The ideal candidate will have experience working within an acute hospital or high-care setting and will be confident working autonomously within the SDEC environment, using initiative and sound judgement to support both patients and colleagues. You will need excellent communication skills, the ability to manage your own workload, and a strong commitment to teamwork.
The SDEC service at Weston continues to evolve and expand, offering a fantastic opportunity for an innovative and motivated individual to contribute to the development of the service and patient pathways, helping to enhance patient experience and support delivery of care closer to home.
Main duties of the job
Effective communication skills, verbal and writtenAbility to work well in a teamAble to complete appropriate documentation accurately including the SHINE safety checklist and NEWS2Committed to providing high quality patient careIT skills, basic word, Email, keyboard skills, data collection
Please note, this role does not currently meet the salary requirement for certificate of sponsorship. From the 9th April 2025, the minimum salary required for a Skilled Worker visa became £25,000 per year. While this role may be offered at a higher point on the pay scale depending on relevant NHS experience, most new starters are appointed at the bottom of the band, which does not meet the new salary threshold.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 15,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Weston, Bristol and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Weston and Bristol. Join us and you can enjoy the very best of both worlds; countryside and beside the sea or city living within a stone's throw with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
- Be able to work as a member of a team
- Experience of time management and prioritising work
Desirable
- Understands and committed to a caring approach to patients & relatives
Qualifications and Training
Essential
- One of the following ? Level 3 (SCQF - 6): - City and Guilds 3 ? NVQ 3 ? BTEC National Diploma ? Experience equivalent to the above qualifications
- Level 2 Functional skills in English and Math's, or equivalent
- Healthcare Support Worker experience
Skills and Abilities
Essential
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Demonstrate an awareness of healthcare work and policies and procedures
- Committed to providing high quality patient care
- Ability to work with minimum supervision to a high standard
- IT skills, basic word, Email, keyboard skills
- Ability and willingness to undertake appropriate training within given time frames
- Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
- Able to demonstrate calm, caring patient manner / attitude
- Enthusiasm and commitment to working within the healthcare setting
- Able to meet the physical and developmental demands of the role
Person Specification
Knowledge and Experience
Essential
- Be able to work as a member of a team
- Experience of time management and prioritising work
Desirable
- Understands and committed to a caring approach to patients & relatives
Qualifications and Training
Essential
- One of the following ? Level 3 (SCQF - 6): - City and Guilds 3 ? NVQ 3 ? BTEC National Diploma ? Experience equivalent to the above qualifications
- Level 2 Functional skills in English and Math's, or equivalent
- Healthcare Support Worker experience
Skills and Abilities
Essential
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Demonstrate an awareness of healthcare work and policies and procedures
- Committed to providing high quality patient care
- Ability to work with minimum supervision to a high standard
- IT skills, basic word, Email, keyboard skills
- Ability and willingness to undertake appropriate training within given time frames
- Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
- Able to demonstrate calm, caring patient manner / attitude
- Enthusiasm and commitment to working within the healthcare setting
- Able to meet the physical and developmental demands of the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Weston General Hospital
Grand Road, Uphill
Weston-Super-Mare
BS23 4TQ
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
