Job summary
An exciting opportunity has arisen to join the administrative team at the Bristol & Weston Bowel Cancer Screening Programme in a full-time role as Screening Administrator, working 37.5 hours per week. The successful candidate will work in a friendly environment with a proactive team of clinical and non-clinical staff. You should have a kind, efficient and respectful approach and be able to work with a minimum of supervision.
The Bristol & Weston Bowel Cancer Screening Programme is a well-established cancer screening centre serving a population of nearly 1 million people in the Bristol and Weston area. The Bristol and Weston Centre is an early adopter of a lower screening threshold - FIT80 - which will roll out nationally at a later date.
If successful, you will be required to attend a 2 day online computer training course in order to be able to access the Bowel Cancer Screening Database. Local training in how to use the electronic patient administrative systems at both University Hospital Bristol and Weston, and at North Bristol Trust will also be required.
The working hours will be over 5 days Monday - Friday, start and finish times to be agreed between 8.00 - 18.00. No weekend or bank holiday work required.
Main duties of the job
You will possess excellent organisational, communication and IT skills and be able to provide an optimum level of customer service to patients. Previous NHS or administrative experience is not a requirement, but you will need to be a quick learner and have a proactive and positive approach. You will be self-motivated and must be able to work on your own initiative as well as in a team environment.
To provide comprehensive administrative support to the Bristol & Weston Bowel Cancer Screening Programme.
To work as part of the administrative team, sharing in the rotation of daily and weekly tasks.
Data entry across various IT systems and booking outpatient and endoscopy appointments on UHBW and NBT patient administrative systems.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
- Experience in a customer facing role
Desirable
- Experience of working in a busy administration environment
- NHS experience
- Experience of using electronic patient administrative systems, or similar
- Knowledge of the basic principles of the Bowel Cancer Screening Programme
- Experience of working as part of a team in a multi- disciplinary environment
Skills and Abilities
Essential
- Able to communicate clearly, both verbally and written at all levels -with patients and other professionals
- Good organisational skills
- Excellent attention to detail
- Ability to work without direct supervision
- Able to use judgement and initiative to provide information and support
- Able to apply tact and sensitivity to establish trust and confidence
- Able to manage difficult and distressing situations effectively using an empathetic and knowledgeable approach
- Able to manage conflicting demands on time
- Able to compose correspondence and reports
- Proficient user of Microsoft Office; Word, Excel, Outlook 2
Desirable
- Able to analyse problems and initiate appropriate solutions
Qualifications and Training
Essential
- GCSE numeracy and literacy qualifications or equivalent
Desirable
Aptitudes
Essential
- Able to work autonomously and part of a team
- Is approachable, flexible, enthusiastic and innovative
- Excellent interpersonal and communication skills
- Recognition of own limitations
- Understanding of the critical importance of confidentiality
Person Specification
Knowledge and Experience
Essential
- Experience in a customer facing role
Desirable
- Experience of working in a busy administration environment
- NHS experience
- Experience of using electronic patient administrative systems, or similar
- Knowledge of the basic principles of the Bowel Cancer Screening Programme
- Experience of working as part of a team in a multi- disciplinary environment
Skills and Abilities
Essential
- Able to communicate clearly, both verbally and written at all levels -with patients and other professionals
- Good organisational skills
- Excellent attention to detail
- Ability to work without direct supervision
- Able to use judgement and initiative to provide information and support
- Able to apply tact and sensitivity to establish trust and confidence
- Able to manage difficult and distressing situations effectively using an empathetic and knowledgeable approach
- Able to manage conflicting demands on time
- Able to compose correspondence and reports
- Proficient user of Microsoft Office; Word, Excel, Outlook 2
Desirable
- Able to analyse problems and initiate appropriate solutions
Qualifications and Training
Essential
- GCSE numeracy and literacy qualifications or equivalent
Desirable
Aptitudes
Essential
- Able to work autonomously and part of a team
- Is approachable, flexible, enthusiastic and innovative
- Excellent interpersonal and communication skills
- Recognition of own limitations
- Understanding of the critical importance of confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Bristol Royal Infirmary
Upper Maudlin street
Bristol
BS2 8HW
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
