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University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Healthcare Science Assistant (Audiology)

The closing date is 08 December 2025

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Job summary

Do you have a passion for patient care?

The Adult Audiology service at UHBW sees patients at both major hospitals in Bristol as well as at Weston-Super-Mare General and outreach sites across the city and beyond.

This role provides an opportunity to work in a friendly and forward-thinking department. It is a great prospect for an individual wanting to gain quality healthcare experience in a supportive environment. The department is committed to developing staff through informal or formal training routes.

The post holder will deliver a competent level of patient care under the supervision and guidance of the Adult Audiology team. They will independently undertake repair clinics for clients with faulty hearing aids. They will assist in the administrative, technical and rehabilitative work of the hearing and balance services provided by the Audiology Department and be responsible for workroom and stock management.

**THIS VACANCY MAY CLOSE EARLY IF A HIGH VOLUME OF APPLICATIONS ARE RECEIVED **

Main duties of the job

Main clinical duties include:

  • Undertaking daily room and equipment preparation.
  • Carrying out reviews and repairs of hearing aid systems at repair/follow-up clinics. This includes otoscopic examination of the ears, impression taking, repairing/reprogramming/replacing NHS digital hearing aids whilst working to national and locally agreed operating procedures. Care will be provided under the guidance and supervision of qualified staff as needed.
  • Responsibility for stock control and the maintenance of adequate levels of consumables in designated areas of the department.
  • Maintenance of accurate patient information records and test results using the departmental patient database.
  • Ensuring tools and equipment used are adequately maintained for the safety of patients and staff, feeding back any Health and Safety concerns to Audiology staff.
  • Responsibility for the timely ordering and receipting of stock using Trust Procurement software.
  • Responsibility for postal repairs, battery issues and general postal enquiries.
  • Responsibility for the management of the Assistant HCS inbox, including responding to patients requests and liaising with the wider Audiology team.
  • Responsibility for the coordination of ear mould dispatch and returns.
  • Responsibility for coordinating warranty and reconditioned hearing aid returns

About us

University Hospitals Bristol & Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, with a workforce of over 13,000 staff and 100+ different clinical services across 10 sites, serving a population of over 500,000 people across Bristol and Weston.UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to patients. As a forward-thinking multi-award winning Trust,committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.

Join us and you can enjoy city living, be in the countryside or by the seaside, with easy access to all the South Westoffers. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

As an equal opportunities employer, actively working towards a diverse workforce, we aim to create aworkforce that represents the diversity of our community and are committed to designing our services around the needs of patients and their loved ones. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details

Date posted

25 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

387-DT1288-NG

Job locations

St Michaels Hospital /Southmead Hospital/ Outreach clinics

St Michaels Hill

Bristol

BS2 8EG


Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Aptitudes

Essential

  • To have social responsibility and integrity
  • To have a sympathetic attitude and patience
  • To be confident
  • Team player
  • To be accurate and pay attention to detail

Desirable

  • Driving Licence

Qualifications and Training

Essential

  • GCSEs in Maths, English and Science at Grade C/4 or above

Desirable

  • 5 GCSEs at Grade C/4 or above
  • 2 GCE A levels or equivalent, including one science subject

Skills and Abilities

Essential

  • Excellent communication skills.
  • To use initiative and can make quick decisions
  • To be able to prioritise and has good time management skills

Knowledge and Experience

Essential

  • Experience of working with email and windows-based applications
  • Willingness to work in NHS Hospital environment
  • Willingness to work towards a qualification and continued professional development
  • Ability to work under supervision and seek help help when needed
  • Ability to communicate effectively and sensitively
  • Ability to maintain patient confidentiality

Desirable

  • Experience of working with clients with hearing impairment
  • Knowledge of Audiology patient management systems
  • Knowledge of Hospital-based patient administration systems
  • Experience of team working
Person Specification

Aptitudes

Essential

  • To have social responsibility and integrity
  • To have a sympathetic attitude and patience
  • To be confident
  • Team player
  • To be accurate and pay attention to detail

Desirable

  • Driving Licence

Qualifications and Training

Essential

  • GCSEs in Maths, English and Science at Grade C/4 or above

Desirable

  • 5 GCSEs at Grade C/4 or above
  • 2 GCE A levels or equivalent, including one science subject

Skills and Abilities

Essential

  • Excellent communication skills.
  • To use initiative and can make quick decisions
  • To be able to prioritise and has good time management skills

Knowledge and Experience

Essential

  • Experience of working with email and windows-based applications
  • Willingness to work in NHS Hospital environment
  • Willingness to work towards a qualification and continued professional development
  • Ability to work under supervision and seek help help when needed
  • Ability to communicate effectively and sensitively
  • Ability to maintain patient confidentiality

Desirable

  • Experience of working with clients with hearing impairment
  • Knowledge of Audiology patient management systems
  • Knowledge of Hospital-based patient administration systems
  • Experience of team working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

St Michaels Hospital /Southmead Hospital/ Outreach clinics

St Michaels Hill

Bristol

BS2 8EG


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

St Michaels Hospital /Southmead Hospital/ Outreach clinics

St Michaels Hill

Bristol

BS2 8EG


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Site Manger

Jane Kendrick

Jane.Kendrick@uhbw.nhs.uk

01173427710

Details

Date posted

25 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

387-DT1288-NG

Job locations

St Michaels Hospital /Southmead Hospital/ Outreach clinics

St Michaels Hill

Bristol

BS2 8EG


Supporting documents

Privacy notice

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)'s privacy notice (opens in a new tab)