University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Senior Healthcare Support Worker

The closing date is 06 August 2025

Job summary

Coronary Care Unit (CCU) is based at the Bristol Heart Institute. It is an 11-bedded unit caring for critically unwell patients with a variety of cardiac issues.

CCU is a Diamond awarded ward and an exemplar place to work with numerous experienced members of staff who will support you.

Working as a Senior Health Care Support Worker (SHCSW) at University Hospital Bristol and Weston is an immensely rewarding job. A job in which your care can make makes a real difference to patients' lives. We are looking for enthusiastic, compassionate, and hard-working individuals that also believe in our Trust Values: Supportive, Respectful, Innovative & Collaborative.

Previous experience is essential.

Please look at the job description for further details.

We require everyone to be fully flexible across all shift patterns, including weekdays, weekends, nights and bank holidays

Main duties of the job

Working as a Senior HCSW on the Coronary Care Unit (CCU) you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a registered Nurse to provide essential nursing care. You will be helping your patients (both male and female) with daily living tasks, including such washing and going to the toilet (hygiene & continence) or helping with their meals (nutrition).

Helping with mobility needs and providing pressure area care.

Providing emotional support to patients and their families.

Providing one to one observation for patients who present a high risk due to clinical condition.

Ensuring that the ward environment is clean and safe preventing infection and falls.

As a Senior HCSW you will also be taking and recording patients' vital signs, identifying and escalating changes to a patient's condition to the registered nurse. Some clinical areas may require you to be proficient in additional clinical skills such as ECGs, venepuncture, simple dressings as required by the ward area

When competent you will be training and supporting new and junior team members, including student nurses.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details

Date posted

16 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

387-SPS4594-JJ

Job locations

Bristol Heart Institute

Horfield Road

Bristol

BS2 8ED


Job description

Job responsibilities

If you meet the essential criteria, your application will be shortlisted and you will be invited to a face-to-face interview.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

If you meet the essential criteria, your application will be shortlisted and you will be invited to a face-to-face interview.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Skills and Abilities

Essential

  • Effective and appropriate communication skills both written and verbal
  • Able to complete appropriate documentation accurately
  • Demonstrate an awareness of healthcare work and policies and procedures
  • Committed to providing high quality patient care
  • Ability to work with minimum supervision to a high standard
  • IT skills, basic word, Email, keyboard skills
  • Ability and willingness to undertake appropriate training within given time frames
  • Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
  • Able to demonstrate calm, caring patient manner / attitude
  • Enthusiasm and commitment to working within the healthcare setting
  • Able to meet the physical and developmental demands of the role

Knowledge and Experience

Essential

  • Experience of providing care in a healthcare or social setting
  • Be able to work as a member of a team
  • Experience of time management and prioritising work

Desirable

  • Previous experience in acute cardiology as a SHCSW

Qualifications and Training

Essential

  • One of the following; Level 3 (SCQF - 6): - City and Guilds 3 ? NVQ 3 ? BTEC National Diploma ? Experience equivalent to the above qualifications
  • Level 2 Functional skills in English and Math's, or equivalent
  • Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) ? Equivalent experience
Person Specification

Skills and Abilities

Essential

  • Effective and appropriate communication skills both written and verbal
  • Able to complete appropriate documentation accurately
  • Demonstrate an awareness of healthcare work and policies and procedures
  • Committed to providing high quality patient care
  • Ability to work with minimum supervision to a high standard
  • IT skills, basic word, Email, keyboard skills
  • Ability and willingness to undertake appropriate training within given time frames
  • Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
  • Able to demonstrate calm, caring patient manner / attitude
  • Enthusiasm and commitment to working within the healthcare setting
  • Able to meet the physical and developmental demands of the role

Knowledge and Experience

Essential

  • Experience of providing care in a healthcare or social setting
  • Be able to work as a member of a team
  • Experience of time management and prioritising work

Desirable

  • Previous experience in acute cardiology as a SHCSW

Qualifications and Training

Essential

  • One of the following; Level 3 (SCQF - 6): - City and Guilds 3 ? NVQ 3 ? BTEC National Diploma ? Experience equivalent to the above qualifications
  • Level 2 Functional skills in English and Math's, or equivalent
  • Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) ? Equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Bristol Heart Institute

Horfield Road

Bristol

BS2 8ED


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Bristol Heart Institute

Horfield Road

Bristol

BS2 8ED


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Charge Nurse

Renan Almazora

Renan.Almazora@uhbw.nhs.uk

Details

Date posted

16 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

387-SPS4594-JJ

Job locations

Bristol Heart Institute

Horfield Road

Bristol

BS2 8ED


Supporting documents

Privacy notice

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)'s privacy notice (opens in a new tab)