University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Senior Radiotherapy Admissions Booking Coordinator

The closing date is 21 July 2025

Job summary

This is an opportuning for a hardworking and enthusiastic individual to join the Radiotherapy department in an acute city centre hospital.

The post holder will take a leading role within the Radiotherapy Admissions team, coordinating the workload of the Reception team and will be one of the main points of contact for the Operations Managers.

The post holder will need a range of coordinating experience, ideally in a hospital environment. The applicant should have excellent organisational and interpersonal skills and the ability to work well under pressure. The ability to use their own initiative is essential.

The post holder deals with patients, relatives, and healthcare professionals on the phone, and occasionally face to face, applicants must have excellent communication skills and will be expected to have a courteous and efficient telephone manner. They need to have an excellent working knowledge of Microsoft Packages such as Word, Excel, and Outlook.

Main duties of the job

In addition to line managing the radiotherapy receptionists, the main duties of the job include working in a team co-ordinating waiting times for radiotherapy and to ensuring the timely booking of patients using our bespoke oncology booking system.

The post holder will be responsible for ensuring that radiotherapy treatments are entered onto the Trust patient administration system and that coding for these patients is correct. With highly developed communication skills you will be working within a multi-professional service, alongside therapeutic radiographers, Doctors and other administration and clerical personnel.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details

Date posted

07 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

387-SPS6391-TJ

Job locations

Bristol Haematology and Oncology Centre

Horfield Road

Bristol

BS2 8EG


Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Qualifications and Training

Essential

  • Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
  • Business and Administration Level 3 NVQ or equivalent experience

Skills and Abilities

Essential

  • Ability to work effectively in a busy team, adjust to change and motivate others
  • Ability to work independently whilst managing others in a team environment
  • Effective organisational skills
  • Good IT skills including Microsoft packages
  • Attention to detail

Desirable

  • Working knowledge of admission policies and procedures

Knowledge and Experience

Essential

  • Clerical/administrative experience, including filing and/or reception
  • Experience of dealing with the public, both on the telephone and in person

Desirable

  • Line Management Experience
  • Previous NHS experience
  • Experience of using a Patient Administration System
  • Basic awareness of radiotherapy
Person Specification

Qualifications and Training

Essential

  • Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
  • Business and Administration Level 3 NVQ or equivalent experience

Skills and Abilities

Essential

  • Ability to work effectively in a busy team, adjust to change and motivate others
  • Ability to work independently whilst managing others in a team environment
  • Effective organisational skills
  • Good IT skills including Microsoft packages
  • Attention to detail

Desirable

  • Working knowledge of admission policies and procedures

Knowledge and Experience

Essential

  • Clerical/administrative experience, including filing and/or reception
  • Experience of dealing with the public, both on the telephone and in person

Desirable

  • Line Management Experience
  • Previous NHS experience
  • Experience of using a Patient Administration System
  • Basic awareness of radiotherapy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Bristol Haematology and Oncology Centre

Horfield Road

Bristol

BS2 8EG


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Bristol Haematology and Oncology Centre

Horfield Road

Bristol

BS2 8EG


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Radiotherapy Operations Manager

Mandy Webster

mandy.webster@uhbw.nhs.uk

01173423376

Details

Date posted

07 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

387-SPS6391-TJ

Job locations

Bristol Haematology and Oncology Centre

Horfield Road

Bristol

BS2 8EG


Supporting documents

Privacy notice

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)'s privacy notice (opens in a new tab)