Job summary
A Senior Health Care Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality,compassionate health care to people in accordance with assessed needs and a care plan.You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values.There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not havethis qualification.
Main duties of the job
This role is within the Rheumatology Day centre and you will be required to support busy outpatient clinics, performing assessments and phlebotomy services. You will also be required to support our day case area, working alongside our RN team in caring for patients undergoing intravenous drug treatments on a day case basis.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
Obtain consent prior to giving care in accordance with Trust policies.2. Duties are delegated to you in line with clinic and day case requirements.3. Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility4. To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patientcare at all times. NB: this list is not exhaustive and will vary depending on area of work.
5. Undertake phlebotomy to support out patient clinics. Training will be provided if you do not require this skill.
6. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff7. Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasionalinterruptions.8. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.9. Maintain the work environment in line with Trust infection control and patient safety policies10. Develop the skills to actively facilitate self-care and independence with patients.11. Promote health education specific to the clinical area and in line with national and local policies.12. Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range ofappropriate communication skills.123Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty14. Work effectively as part of a team
Job description
Job responsibilities
Obtain consent prior to giving care in accordance with Trust policies.2. Duties are delegated to you in line with clinic and day case requirements.3. Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility4. To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patientcare at all times. NB: this list is not exhaustive and will vary depending on area of work.
5. Undertake phlebotomy to support out patient clinics. Training will be provided if you do not require this skill.
6. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff7. Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasionalinterruptions.8. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.9. Maintain the work environment in line with Trust infection control and patient safety policies10. Develop the skills to actively facilitate self-care and independence with patients.11. Promote health education specific to the clinical area and in line with national and local policies.12. Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range ofappropriate communication skills.123Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty14. Work effectively as part of a team
Person Specification
Knowledge and Experience
Essential
- Experience of providing care in a healthcare or social setting
- Be able to work as a member of a team
- Experience of time management and prioritising work
- Understands and committed to a caring approach to patients & relatives
Desirable
- Experience as senior HCSW role within NHS
- Trained to undertake phlebotomy procedures
- Experience looking after patients requiring vital sign observations in an acute setting.
- Experience of working in an outpatient clinic setting
Skills and Abilities
Essential
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Demonstrate an awareness of healthcare work and policies and procedures
- Committed to providing high quality patient care
- Ability to work with minimum supervision to a high standard
- IT skills, basic word, Email, keyboard skills
- Ability and willingness to undertake appropriate training within given time frames
- Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
- Able to demonstrate calm, caring patient manner / attitude
- Enthusiasm and commitment to working within the healthcare setting
- Able to meet the physical and developmental demands of the role
Qualifications and Training
Essential
- One of the following oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oExperience equivalent to the above qualifications
- Level 2 Functional skills in English and Math's, or equivalent
- Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) or Equivalent experience
Person Specification
Knowledge and Experience
Essential
- Experience of providing care in a healthcare or social setting
- Be able to work as a member of a team
- Experience of time management and prioritising work
- Understands and committed to a caring approach to patients & relatives
Desirable
- Experience as senior HCSW role within NHS
- Trained to undertake phlebotomy procedures
- Experience looking after patients requiring vital sign observations in an acute setting.
- Experience of working in an outpatient clinic setting
Skills and Abilities
Essential
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Demonstrate an awareness of healthcare work and policies and procedures
- Committed to providing high quality patient care
- Ability to work with minimum supervision to a high standard
- IT skills, basic word, Email, keyboard skills
- Ability and willingness to undertake appropriate training within given time frames
- Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
- Able to demonstrate calm, caring patient manner / attitude
- Enthusiasm and commitment to working within the healthcare setting
- Able to meet the physical and developmental demands of the role
Qualifications and Training
Essential
- One of the following oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oExperience equivalent to the above qualifications
- Level 2 Functional skills in English and Math's, or equivalent
- Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) or Equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Bristol Royal Infirmary
Upper Maudlin Street
Bristol
BS2 8HW
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
