Clinical Accreditation Programme Administrator

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

This job is now closed

Job summary

An opportunity has arisen for a fixed term appointment, within the Chief Nurse's support team at UHBW. Working alongside the Assistant Chief Nurse: Corporate Quality & Assurance and the Senior Nurse: Quality & Professional Standards the post holder will provide vital administrative support for the Trust Wide Clinical Accreditation Programme as well as clerical administration for both roles.

Accreditation frameworks are tools used by NHS Trusts to bring together key measures of nursing and multiprofessional clinical care into one overarching framework to enable a comprehensive assessment of the quality of care provided. The use of frameworks within NHS Trusts is supported by the Chief Nursing Officer (CNO) for England, through the publication of "A Guide to Developing and Implementing Ward and Unit Accreditation Programmes (NHSI 2019).

Clinical areas are objectively scored against previously agreed standards for a range of nurse/multiprofessional indicators or metrics.

The accreditation process will provide an internal assessment of quality assurance / improvement and patient safety delivered within each clinical area.

Main duties of the job

The primary focus of this role is to provide comprehensive administrative support for the accreditation programme, being the key administrator for the accreditation programme timetable. The role requires the coordination of diaries of the assessment teams and areas to be accredited as well as collating and preparing information in preparation for the accreditation assessments.

In addition, the successful applicant will be required to extract data from both the accreditation database and the professional nurse advocate database to assist in the production of corporate reports.

Clerical administration for both roles includes diary management, arranging diary appointments and venues for diarised meetings, maintaining accurate filing systems, and ability to adapt to the use of computer packages and programmes, providing expert IT skills.

The successful applicant will have strengths in communication, organisation, and time management. You will need to have the ability to work under pressure and meet deadlines whilst maintaining a high standard of accuracy. The ability to work on your own, using a methodical and organised approach to work and demonstrating initiative are essential skills.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Date posted

28 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa pro rata

Contract

Fixed term

Duration

10 months

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

387-TS1669-TJ

Job locations

Bristol Royal Infirmary

Bristol

BS2 8HW

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Qualifications and Training

Essential

Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
Qualified in word processing or audio typing (or equivalent)
Business and Administration Level 3 NVQ or equivalent experience

Knowledge and Experience

Essential

Clerical/administrative experience/Secretarial
Understanding of specialist medical terminology
Experience of dealing with the public, both on the telephone and in person
Knowledge of NHS policies and/or procedures

Desirable

Previous NHS experience

Skills and Abilities

Essential

Effective and polite manner when dealing with people, both face to face and on the phone
Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
Ability to work effectively in a busy team, adjust to change and motivate others
Ability to work independently, managing own workload, whilst providing supervision and support to others
Confidence to manage difficult conversations with patients, relatives, and carers
Ability to adapt to use new computer packages and programmes
Effective organisational skills
Good IT skills including Microsoft packages
Attention to detail
Ability to deal with non-routine issues on own initiative

Person Specification

Qualifications and Training

Essential

Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
Qualified in word processing or audio typing (or equivalent)
Business and Administration Level 3 NVQ or equivalent experience

Knowledge and Experience

Essential

Clerical/administrative experience/Secretarial
Understanding of specialist medical terminology
Experience of dealing with the public, both on the telephone and in person
Knowledge of NHS policies and/or procedures

Desirable

Previous NHS experience

Skills and Abilities

Essential

Effective and polite manner when dealing with people, both face to face and on the phone
Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
Ability to work effectively in a busy team, adjust to change and motivate others
Ability to work independently, managing own workload, whilst providing supervision and support to others
Confidence to manage difficult conversations with patients, relatives, and carers
Ability to adapt to use new computer packages and programmes
Effective organisational skills
Good IT skills including Microsoft packages
Attention to detail
Ability to deal with non-routine issues on own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information