Secretarial Team Support

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

This job is now closed

Job summary

To provide administrative support to the Medical Secretarial Team within BDH assisting with management of patient letters, notes and post coming in and out of the department. Support the Team Leaders on service development projects/activities and to support the wider admin team to provide a patient focussed administrative service.

Main duties of the job

To carry out associated clerical duties, for example maintaining accurate filing systems, receiving post and checking and tracing patient notes.
To keep patient information materials up to date
Attend appropriate meetings as required by the role's line manager

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Date posted

31 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

387-S-6363-TJ

Job locations

Bristol Dental Hospital

Lower Maudlin Street

Bristol

BS1 2LY

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge & Experieince

Desirable

Previous experience in a healthcare or public setting
Previous NHS experience
Clerical/administration experience including filing and/or reception

Skills & Abilities

Essential

Excellent/professional telephone manner
Flexible approach to duties
Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
Proven good organisational skills
Good IT skills including Microsoft packages
Confidence to handle difficult conversations with patients, relatives and carers
Attention to detail
Ability to work effectively in a busy team, adjust to change and motivate others
Ability to work independently and as part of a team

Qualifications & Training

Essential

Educated to GCSE, grade C or above (or equivalent) in English Language and Maths

Person Specification

Knowledge & Experieince

Desirable

Previous experience in a healthcare or public setting
Previous NHS experience
Clerical/administration experience including filing and/or reception

Skills & Abilities

Essential

Excellent/professional telephone manner
Flexible approach to duties
Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
Proven good organisational skills
Good IT skills including Microsoft packages
Confidence to handle difficult conversations with patients, relatives and carers
Attention to detail
Ability to work effectively in a busy team, adjust to change and motivate others
Ability to work independently and as part of a team

Qualifications & Training

Essential

Educated to GCSE, grade C or above (or equivalent) in English Language and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information