Job summary
The post holder will join a multi-disciplinary team at the Bristol Gamma Knife and receive training from the current Gamma Knife co-ordinator and Gamma Knife specialist Radiographer. They will be working as part of an admin team who provide cover for each other.
They will be responsible for the administration and clerical aspects of the Unit, including theco-ordination and booking of patients from Bristol and other Centres, database submissions and patient documentation. They will liaise with all parties involved in treating patients and assist in planning, reviewing and updating the service to meet clinical needs and local and national service targets.
The Gamma Knife Centre is expanding its services, which we anticipate will lead to more hours becoming available in the future.
Main duties of the job
- To act as a point of contact for patients, visitors and professionals, on the phone and electronically via email.
- To facilitate administratively the patient journey, including referral from MDT, treatment and review bookings, through to follow up, ensuring that this is seamless through close team working.
- To maintain patient databases under the guidance of the clinicians, in accordance with protocols.
This is a small team of multidisciplinary professionals working in the Gamma Knife Centre. The team delivers specialised radiotherapy to variety of patients including cancer patients.
There is a wide variety of tasks required to ensure the timely throughput of the patients.
You will be supported by the Gamma Knife Specialist Radiographer and another Gamma Knife Coordinator.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
- Administrative experience in a busy, customer focused environment
- Experience of working in a multi-disciplinary team
- Experience of workload prioritisation
- Experience of running a booking system
Desirable
- The maintenance of data on a computer system
- Experience of EROS
- Experience of patient administration system (PAS)
Skills and Abilities
Essential
- Excellent organisational skills, meticulous attention to detail
- Excellent interpersonal skills both face to face and on the phone
- Ability to use own initiative
- Understands the significance of Information Governance
- Good IT Skills
- Be able to speak fluent English to an appropriate standard
Desirable
- Knowledge of medical terminology
- An understanding of data quality issues
Qualifications and Training
Essential
- Skills in MS Office applications/databases
- Willing to undertake further training as necessary
- Good standard of general education to include English and Maths GCSE's or equivalent
Person Specification
Knowledge and Experience
Essential
- Administrative experience in a busy, customer focused environment
- Experience of working in a multi-disciplinary team
- Experience of workload prioritisation
- Experience of running a booking system
Desirable
- The maintenance of data on a computer system
- Experience of EROS
- Experience of patient administration system (PAS)
Skills and Abilities
Essential
- Excellent organisational skills, meticulous attention to detail
- Excellent interpersonal skills both face to face and on the phone
- Ability to use own initiative
- Understands the significance of Information Governance
- Good IT Skills
- Be able to speak fluent English to an appropriate standard
Desirable
- Knowledge of medical terminology
- An understanding of data quality issues
Qualifications and Training
Essential
- Skills in MS Office applications/databases
- Willing to undertake further training as necessary
- Good standard of general education to include English and Maths GCSE's or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Bristol Haematology and Oncology Centre
Horfield Road
Bristol
BS2 8ED
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
