University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Chlamydia Screening Co-Ordinator

Information:

This job is now closed

Job summary

The Band 4 Results Coordinator acts as a key liaison between clinical and administrative teams, ensuring the seamless flow of information and efficient operation of Chlamydia Screening and Remote Testing as part of Unity Sexual Health. This role encompasses managing test results, maintaining patient records, ensuring test kit production needs are met, liaising with the UKSHA Pathology Lab and providing administrative support to facilitate effective patient care and service delivery. This can include materials amendments, contributing to data analysis and line managing a small team of kit making staff. You will be the key link between the admin, nursing and kit making aspects of the screening team. Please note this role is guaranteed in Unity until 31st March 2025, and thereafter you may be redeployed elsewhere within UHBW services.

Main duties of the job

  • Manage incoming inquiries (phone, email, in-person).
  • Provide support to clinical and administrative teams as needed
  • Ensure proper set up of workflows and workstations for kit production
  • Liaise with IM&T to ensure IT systems are functioning appropriately for the screening team equipment and processes, including online systems.
  • Maintain regular communication with suppliers and partnering services to ensure effective service delivery within budget constraints.
  • Conduct regular 1:1 meetings with team members to address potential issues proactively
  • Arrange and facilitate team meetings.
  • Update training resources and train new starters.
  • Assist with the recruitment process, including completing PCPs.
  • Consistently appraise systems and processes to identify areas for improvement and cost savings.
  • Update existing data monitoring databases and monthly reports for the data manager.Deliver training to professionals around sexual health and contraception Contribute to the design and update of service literature to ensure compliance with trust guidelines
  • Receive, process, and record test results from various sources (clinic, online, screening).
  • Identify and escalate any issues or discrepancies in results.
  • Liaise with laboratories and other departments as needed.
  • Work alongside the Results Co-Ordinator to ensure timely results management of online results.
  • Further tasks as needed at equivalent level as service needs evolve, to be agreed with line manager.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details

Date posted

20 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

387-M-3068-CG

Job locations

Unity Sexual Health, Central Health Clinic

Tower Hill

Bristol

BS2 0JD


Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge & Experience

Essential

  • Line Management Experience
  • Experience of dealing with the public, both on the telephone and in person
  • Experience of working in a busy office environment, utilising both secretarial and administrative skills

Desirable

  • Previous NHS experience
  • Experience of using a Patient Administration System

Skills and Abilities

Essential

  • Effective and polite manner when dealing with people, both face to face and on the phone
  • Able to work under pressure and meet deadlines whilst maintaining a high standard of Accuracy
  • Ability to work effectively in a busy team, adjust to change and motivate others
  • Ability to work independently, managing own workload, whilst providing supervision and support to others
  • Confidence to handle difficult conversations with patients, relatives and carers
  • Good IT skills including Microsoft packages
  • Attention to detail
  • Effective organisational skills

Desirable

  • Working knowledge of outpatient policies and procedures

Qualifications and Training

Essential

  • Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
  • Business and Administration Level 3 NVQ or equivalent from experience
Person Specification

Knowledge & Experience

Essential

  • Line Management Experience
  • Experience of dealing with the public, both on the telephone and in person
  • Experience of working in a busy office environment, utilising both secretarial and administrative skills

Desirable

  • Previous NHS experience
  • Experience of using a Patient Administration System

Skills and Abilities

Essential

  • Effective and polite manner when dealing with people, both face to face and on the phone
  • Able to work under pressure and meet deadlines whilst maintaining a high standard of Accuracy
  • Ability to work effectively in a busy team, adjust to change and motivate others
  • Ability to work independently, managing own workload, whilst providing supervision and support to others
  • Confidence to handle difficult conversations with patients, relatives and carers
  • Good IT skills including Microsoft packages
  • Attention to detail
  • Effective organisational skills

Desirable

  • Working knowledge of outpatient policies and procedures

Qualifications and Training

Essential

  • Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
  • Business and Administration Level 3 NVQ or equivalent from experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Unity Sexual Health, Central Health Clinic

Tower Hill

Bristol

BS2 0JD


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Unity Sexual Health, Central Health Clinic

Tower Hill

Bristol

BS2 0JD


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Chlamydia Screening Manager

James Gabb

james.gabb@uhbw.nhs.uk

01173486945

Details

Date posted

20 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

387-M-3068-CG

Job locations

Unity Sexual Health, Central Health Clinic

Tower Hill

Bristol

BS2 0JD


Supporting documents

Privacy notice

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)'s privacy notice (opens in a new tab)