Ward Porter/Health Service Assistant

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

This job is now closed

Job summary

An exciting opportunity for someone motivated & hard working to join the Division of Surgery, Head & Neck.

We are looking for a new Health Service Assistant (HSA)/Ward Porter to join our multi-disciplinary team on the Surgical and Trauma Assessment Unit (STAU), & Same day Emergency care (SDEC) unit Ward A609, a fast paced, friendly and exciting environment where all staff can take pride in delivering a high standard of patient care and experience.

We are looking for an organised and efficient person with excellent interpersonal skills who will relish the opportunity to contribute to the shared goals of our team in this challenging, and at times stressful, environment where no two days are the same. You will work closely with the entire team; managing patient notes, equipment and stock whilst also transferring patients between departments. Experience of working within a hospital setting would be beneficial but not essential.

If you look forward to becoming part of a dynamic healthcare team, then this is the post for you.

Previous applicants need not apply.

Please note that this vacancy may close earlier than the advertised date if a sufficient number of applications have been received.

Main duties of the job

On a day to day basis, tasks will include:-

Providing Portering service including the transfer of patients, equipment and resources between wards and departments.
Collecting and delivering a range of goods including drugs, bloods, furniture, case notes, specimens and medical gas cylinders.
Loading and unloading deliveries
Maintaining stock levels, re-stocking including stock rotation
Maintaining confidentiality and attend trust training
Assisting with daily ward tasks such as making beds, answering telephones, and assisting at meal times
The above duties are not an exhaustive list, you may be asked to assist with other tasks as and when required.

You will have:-

Excellent communication skills
Ability to work as part of a team
Pleasant and friendly personality
Ability to use your own initiative
Understanding of the need to deal with patients, parents and staff in a helpful and supportive manner.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Date posted

09 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

387-S-6167-NG

Job locations

Bristol Royal infirmary

Upper Maudlin Street

Bristol

BS2 8HW

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Qualifications and Training

Essential

GCSE Maths and English (or equivalent)

Aptitudes

Essential

Respecting Everyone
Embracing change
Recognising Success
Working Together

Public Sector Language Competency

Essential

Be able to speak fluent English to an appropriate standard

Knowledge and Experience

Essential

Experience in a customer focused environment
Demonstrate awareness of Confidentiality
Able to work alone or as part of a team

Desirable

Previous Portering experience

Skills and Abilities

Essential

Able to communicate well with colleagues, seniors, other NHS employees and patients, but respecting confidentiality
Be able to communication effectively - both in writing and speech, which can be by using a radio
Able to prioritise, for instance when faced with several tasks to complete
Able to use own initiative, to achieve tasks
Able to work well within a team, making sure all tasks are completed within the time given
Flexible attitude to work, hours and duties
Basic computer skills

Desirable

Able to lift and move patients, items or, equipment over the whole of the shift

Person Specification

Qualifications and Training

Essential

GCSE Maths and English (or equivalent)

Aptitudes

Essential

Respecting Everyone
Embracing change
Recognising Success
Working Together

Public Sector Language Competency

Essential

Be able to speak fluent English to an appropriate standard

Knowledge and Experience

Essential

Experience in a customer focused environment
Demonstrate awareness of Confidentiality
Able to work alone or as part of a team

Desirable

Previous Portering experience

Skills and Abilities

Essential

Able to communicate well with colleagues, seniors, other NHS employees and patients, but respecting confidentiality
Be able to communication effectively - both in writing and speech, which can be by using a radio
Able to prioritise, for instance when faced with several tasks to complete
Able to use own initiative, to achieve tasks
Able to work well within a team, making sure all tasks are completed within the time given
Flexible attitude to work, hours and duties
Basic computer skills

Desirable

Able to lift and move patients, items or, equipment over the whole of the shift

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information