Job summary
- Accountable for the direct delivery of the Newborn Hearing Screening Programme (NHSP) for all babies born in the Avon area and to ensure that the NHSP runs efficiently and effectively in line with national and local screening protocols and guidelines.
- To ensure that all national coverage, KPIs and referral targets with respect to the patient pathway through each stage of the screening programme and targets around referral into paediatric audiology and the age of diagnosis of deafness are met.
- Ensuring that any child with risk factors is identified for audiological follow-up
- Ensuring that all babies, where screening is contra-indicated are referred directly into audiology for diagnostic testing.
Main duties of the job
To manage, and/or assist the local manager in all aspects of the Avon Newborn Hearing Screening Programme (NHSP) within University Hospitals Bristol (UHB) Foundation NHS Trust, North Bristol Trust (NBT) and Weston Area Health Trust (WHAT) in conjunction with the Team Leader of NHSP.
To deputise for the NHSP local manager in their absence following agreed processes for decision making, and to maintain the daily tasks required to ensure the business continuity of the NHSP screening service.
To perform hearing screening of newborn babies in their homes, hospital and clinic locations, adhering to local and national standards and protocols.
To carry out data management responsibilities including;
- identification of babies eligible for screening to ensure coverage targets are met
- offering screening to parents and arranging appointments/onward referrals to audiology
- prompt and accurate data entry and screening quality monitoring
- ensure audits and failsafe's are carried out on a weekly/monthly basis
- ensuring standard operating procedures are up to date and renewed as required.
All work should be carried out in as flexible, sensitive, supportive and family friendly manner as possible.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
- Clerical / administrative experience, including data management and/or reception duties
- Experience of using electronic patient/service user record system
- Experience of dealing with the public, both on the telephone and in person
Desirable
- Experience of working in a newborn hearing screening programme
- Experience of managing and/or mentoring a team
- NHS experience
Skills and Abilities
Essential
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to communicate in a positive and calm manner with professionals and parents, especially with people who may be in stressful situations
- Excellent interpersonal and communication skills
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work independently, managing own workload, whilst providing supervision and support to others
- Ability to be mobile around Bristol and Weston areas to cover community clinics
Desirable
- Use own initiative to identify and complete tasks
Qualifications And Training
Essential
- NHSP OSCE or external competency assessment (ECA) pass
Desirable
- Newborn health screening diploma, NVQ Level 3 qualification, or equivalent
- At least 5 GCSEs or equivalent grade A-C including Mathematics and English
Aptitudes
Essential
- Respecting Everyone
- Embracing change
- Recognising Success
- Working Together
Person Specification
Knowledge and Experience
Essential
- Clerical / administrative experience, including data management and/or reception duties
- Experience of using electronic patient/service user record system
- Experience of dealing with the public, both on the telephone and in person
Desirable
- Experience of working in a newborn hearing screening programme
- Experience of managing and/or mentoring a team
- NHS experience
Skills and Abilities
Essential
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to communicate in a positive and calm manner with professionals and parents, especially with people who may be in stressful situations
- Excellent interpersonal and communication skills
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work independently, managing own workload, whilst providing supervision and support to others
- Ability to be mobile around Bristol and Weston areas to cover community clinics
Desirable
- Use own initiative to identify and complete tasks
Qualifications And Training
Essential
- NHSP OSCE or external competency assessment (ECA) pass
Desirable
- Newborn health screening diploma, NVQ Level 3 qualification, or equivalent
- At least 5 GCSEs or equivalent grade A-C including Mathematics and English
Aptitudes
Essential
- Respecting Everyone
- Embracing change
- Recognising Success
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
St Michaels Hospital
Southwell Street
Bristol
BS2 8EG
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
