Job summary
Would you like the opportunity to work alongside our friendly and motivated team of midwives and maternity support workers.
We are delighted to be able to advertise for this new role of Patient Facing House Keeper across the maternity wards.
We are looking for passionate, motivated and caring people, either 1 full time or 2 part-time Patient Facing Housekeepers who will work as an integral part of the ward , supporting the maternity team in ensuring excellent co-ordination of patient facilities / service.
If you would like to gain some experience in a healthcare environment and enjoy working in a busy and rewarding environment, then this could be the job for you!
Main duties of the job
- Work as an integral part of the ward team, being responsible for the co-ordination of patient facilities / service.
- Co-ordinate the provision of meals for bed bound patients.
- When patients can mobilise, ensure orientation to the ward area, including how to access meals.
- Support maternity staff with Comfort Rounds.
- Ensure patients feedback cards are handed out and collected prior to discharge.
- Ordering using our internal ordering system and maintaining stores
- Locating new items we require, contacting suppliers and obtaining quotations
- Maintaining the clinic rooms - keeping drawers well stocked with appropriate forms
- Helping to open the outpatients department in the morning - opening up rooms, tap-flushing, checking oxygen/suction working, recording temperatures, monitoring, resetting and recording the fridge temp
- Creating and maintaining checklists i.e. cleaning/equipment checks
- Menu orders for patients
- Checking dates on stock monthly
- Creating spreadsheets/signs/posters
- Contacting Webbs (external company) for removals
- Liaise with Hotel Services if anything needs changing/cleaning or a deep clean - or for any general queries.
- Logging compliments/gifts/general thank you from patients on Datix
- Updating patient behind bed boards
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.
Person Specification
Qualifications and Training
Essential
- GCSE A-C English or equivalent e.g. certificate in adult literacy level 2
- GCSE A-C Maths or equivalent e.g. certificate in numeracy level 1
- IT Skills, basic word, email, keyboard skills, data collection, MS office
- Ability to successfully complete any required training programme and a willingness to continue learning
Desirable
- Basic food hygiene certificate
Skills and Abilities
Essential
- Good interpersonal skills with the ability to communicate effectively with patients, visitors and other members of staff
- Ability to work effectively in a team and contribute to that team
- Able to respond well to instruction, to work unsupervised use to organise self
- Flexible and reliable
- Able to complete appropriate documentation accurately
- Demonstrate an awareness of healthcare work, policies and procedures
Knowledge and Experience
Essential
- Can demonstrate personal development
- Good working knowledge of Health & Safety
- Experience of time management skills and prioritising work within a busy environment
- Ability to work autonomously
- Good command of the English Language, both Written and Verbal
Desirable
- Experience of working in a health and social care setting
Aptitudes
Essential
- Kind, caring and friendly disposition
Person Specification
Qualifications and Training
Essential
- GCSE A-C English or equivalent e.g. certificate in adult literacy level 2
- GCSE A-C Maths or equivalent e.g. certificate in numeracy level 1
- IT Skills, basic word, email, keyboard skills, data collection, MS office
- Ability to successfully complete any required training programme and a willingness to continue learning
Desirable
- Basic food hygiene certificate
Skills and Abilities
Essential
- Good interpersonal skills with the ability to communicate effectively with patients, visitors and other members of staff
- Ability to work effectively in a team and contribute to that team
- Able to respond well to instruction, to work unsupervised use to organise self
- Flexible and reliable
- Able to complete appropriate documentation accurately
- Demonstrate an awareness of healthcare work, policies and procedures
Knowledge and Experience
Essential
- Can demonstrate personal development
- Good working knowledge of Health & Safety
- Experience of time management skills and prioritising work within a busy environment
- Ability to work autonomously
- Good command of the English Language, both Written and Verbal
Desirable
- Experience of working in a health and social care setting
Aptitudes
Essential
- Kind, caring and friendly disposition
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
St Michael's Hospital
Southwell Street
Bristol
BS2 8EG
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)