Job summary
An exciting opportunity has become available in our small friendly Intensive Care Unit for an experienced , motivated ward clerk/administrative assistant.
Weston Intensive Care Unit (WICU) is a four bed unit with a small and very friendly team who care for a range of Level 2 and 3 patients from both emergency and elective admissions.
Main duties of the job
Responsibilities will include:
- A wide range of administrative skills to assist the smooth running of the unit.
- First point of contact for the Unit greeting and signposting relatives and informing Unit staff of their arrival this will require a professional sensitive manner with excellent communication skills whilst maintaining confidentiality and the positive unit reputation.
- Processing of patient data using Careflow and Philips ICCA.
- Clerical duties may include but not limited to; patient records receiving, transferring and tracking; maintaining accurate filing and storage systems; photocopying and noting and recording meeting minutes.
- Support Unit staff in ordering and maintaining supplies of clinical consumables.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
- Secretarial / administrative experience
- Experience of using Microsoft packages - Outlook/Excel/Word/Publisher
- Experience of working as part of a multi-disciplinary team
Desirable
- Experience of audio typing / word processing
- Experience working in NHS / healthcare setting
- Experience of using careflow / similar in-house patient record system
- Some knowledge of medical terminology
Skills and Abilities
Essential
- Excellent customer service skills for both internal and external users
- Excellent and accurate keyboard skills
- Excellent computer literacy skills including use of MS office applications for email, word processing etc
- Excellent written/spoken English skills including keen attention to spelling and grammar
- Good organisational skills and self-management with ability to meet targets and deadlines
Qualifications and Training
Essential
- Good standard of general education with qualification in English Language at GCSE Grade C or above or equivalent
- Recognised computer/IT qualifications or equivalent experience including knowledge of Microsoft Office applications
- Recognised word-processing/typing qualification to RSA III, NVQ III Level or demonstrable experience at this level
Aptitudes
Essential
- Flexible attitude to ensure that optimum support is offered to the Service Lead in delivering services to patients
- Respectful and professional at all times
- Embraces change
- Self-directed autonomous worker with ability to meet targets
Person Specification
Knowledge and Experience
Essential
- Secretarial / administrative experience
- Experience of using Microsoft packages - Outlook/Excel/Word/Publisher
- Experience of working as part of a multi-disciplinary team
Desirable
- Experience of audio typing / word processing
- Experience working in NHS / healthcare setting
- Experience of using careflow / similar in-house patient record system
- Some knowledge of medical terminology
Skills and Abilities
Essential
- Excellent customer service skills for both internal and external users
- Excellent and accurate keyboard skills
- Excellent computer literacy skills including use of MS office applications for email, word processing etc
- Excellent written/spoken English skills including keen attention to spelling and grammar
- Good organisational skills and self-management with ability to meet targets and deadlines
Qualifications and Training
Essential
- Good standard of general education with qualification in English Language at GCSE Grade C or above or equivalent
- Recognised computer/IT qualifications or equivalent experience including knowledge of Microsoft Office applications
- Recognised word-processing/typing qualification to RSA III, NVQ III Level or demonstrable experience at this level
Aptitudes
Essential
- Flexible attitude to ensure that optimum support is offered to the Service Lead in delivering services to patients
- Respectful and professional at all times
- Embraces change
- Self-directed autonomous worker with ability to meet targets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Intensive Care Unit, Weston Hospital
Grange road , Uphill
Weston super mare
BS23 4TQ
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
