Job summary
The post holder will be responsible for tracking patients with suspected cancer from point of referral, ensuring patients are seen in a timely manner.
The role will involve communicating with various departments across the Trust. Other key responsibilities include providing support to the Dermatology Fast Track Team and Cancer MDT Coordinators.
The post holder will be expected to split their week working both in the office and also from home.
Main duties of the job
An exciting opportunity has arisen to work as part of the Dermatology Administrative Team to assist with the Tracking of Outpatient pathways and data quality checking against national targets set by NHS England.
The post holder will Manage areas of the Cancer Patient Tracking Lists (PTL) ensuring all parts of pathways of care are delivered in a timely manner, for example arranging diagnostic or treatment procedures to be expedited when booked outside of treatment date.
This post will suit team players with an enquiring mind and a methodical attention to detail. You will be investigating patient delays and record information on the patient administration system; therefore, you should be comfortable working across a range of software including Microsoft Office. You should be able to demonstrate good written and verbal communication skills to provide coherent feedback and explanatory emails.
This is an exciting opportunity to make a real difference to the patient journey while progressing your career and expanding your knowledge.
Following a comprehensive training period, your working week can be split working in the office and working remotely.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Essential
- Experience of working in a multi-faceted organisation
- Experience of dealing with the public
Desirable
- Previous NHS experience
- An understanding of the current national issues affecting cancer
Qualifications and Training
Essential
- 5 GCSEs / NVQ Level III or equivalent
- IT Skills or qualifications to ECDL/RSA standard
Aptitudes
Essential
- Methodical and reliable, with attention to detail and accuracy
- Self-motivated, enthusiastic and approachable
- Demonstrate a flexible and adaptable approach to work with a willingness to learn and develop role
- Exhibits diplomacy and interpersonal skills with ability to interact with people of all levels and backgrounds
- Professional in appearance and approach
Skills and Abilities
Essential
- Good team worker but also able to work independently
- Time management skills
- Demonstrate excellent organisational and administrative skills
- Ability to communicate both verbally and written information clearly
- Ability to deal appropriately with sensitive and confidential information
- Excellent knowledge of Microsoft Office applications
Desirable
- Demonstrate a working knowledge of patient information systems
- Knowledge of medical, anatomical and oncological terminology
Person Specification
Knowledge and Experience
Essential
- Experience of working in a multi-faceted organisation
- Experience of dealing with the public
Desirable
- Previous NHS experience
- An understanding of the current national issues affecting cancer
Qualifications and Training
Essential
- 5 GCSEs / NVQ Level III or equivalent
- IT Skills or qualifications to ECDL/RSA standard
Aptitudes
Essential
- Methodical and reliable, with attention to detail and accuracy
- Self-motivated, enthusiastic and approachable
- Demonstrate a flexible and adaptable approach to work with a willingness to learn and develop role
- Exhibits diplomacy and interpersonal skills with ability to interact with people of all levels and backgrounds
- Professional in appearance and approach
Skills and Abilities
Essential
- Good team worker but also able to work independently
- Time management skills
- Demonstrate excellent organisational and administrative skills
- Ability to communicate both verbally and written information clearly
- Ability to deal appropriately with sensitive and confidential information
- Excellent knowledge of Microsoft Office applications
Desirable
- Demonstrate a working knowledge of patient information systems
- Knowledge of medical, anatomical and oncological terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Bristol Royal Infirmary
Upper Maudlin St
Bristol
BS2 8HW
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
