University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Dermatology Biologics and Systemics Patient Pathway Coordinator

Information:

This job is now closed

Job summary

Psoriasis, eczema and HS are some of the long term conditions of the skin which can be treated with systemic and biologic drugs. Biologic drugs have been designed to mimic normal human molecules. They are used to treat a number of conditions and they reduce inflammation by preventing over activity of part of the immune system. There are several biologic drugs currently licensed for use with people suffering from moderate to severe psoriasis. Biologics are expensive relatively new drugs we cannot prescribe them without first checking that patients meet all the criteria set by NICE.

Systemic treatments are available as tablets all of them require clinical assessment and tests before a patient starts (usually blood tests) to check that it will be safe for patients once a patient has started treatment they will need to attend regular follow up and further monitoring blood tests.

The role of the Dermatology Biologics and Systemics Patient Pathway Co-ordinator is integral to the Dermatology Department for tracking, developing and monitoring the pathways of care for those patient groups who are on systemic and biologic treatments.

Working as a member of Dermatology Biologics and Systemic Specialist Team the post holder will provide a combination of support and administration duties in the delivery of services for patients with Eczema and Psoriasis making a direct and positive contribution to the work of the team.

Main duties of the job

  • To deal with all enquiries in a responsive and professional manner to ensure a positive image at all times. To liaise with all disciplines of staff, both within and outside the Trust to ensure that effective communications are maintained.
  • Act as a point of contact for the Dermatology Team for primary and secondary care health professionals communicating simple and complex information relating to patient treatment, prescriptions and care requirements
  • Liaise with various clinical areas & teams as necessary for the coordination of patient care, services and treatments including ensuring prescriptions are completed by the specialist nurses, to ensure smooth patient experience including arranging patient appointments and day case procedures where required
  • Assist in the development of and maintain databases and data collection for education, audit and surveillance purposes where appropriate
  • To organise meetings as requested by the team including arranging venues, agendas, training materials or education sheets are prepared in advance.
  • Prioritise workload and work with indirect supervision whilst recognising own limitations and when to seek support.
  • Filing of all patient information as appropriate either electronically (on Evolve) or physicall

The post holder will have responsibility for the organisation and delivery of the weekly multi-disciplinary team meetings and follow up decisions taken. Ensuring all communication fully completed and shared where required.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details

Date posted

27 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

387-M-2590-NG

Job locations

Bristol Royal Infirmary

Upper Maudlin St.

Bristol

BS2 8HW


Job description

Job responsibilities

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.

Person Specification

Qualifications and Training

Essential

  • Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
  • Educated to A Level standard or equivalent
  • Business and Administration Level 3 NVQ or equivalent experience

Skills and Abilities

Essential

  • Effective and polite manner when dealing with people, both face to face and on the phone
  • Able to work under pressure and meet deadlines whilst maintaining a high standard of Accuracy
  • Ability to work effectively in a busy team, adjust to change and motivate others
  • Ability to work independently, managing own workload, whilst providing supervision and support to others
  • Confidence to handle difficult conversations with patients, relatives and carers
  • Effective organisational skills
  • Good IT skills including Microsoft packages
  • Attention to detail

Desirable

  • Working knowledge of outpatient policies and procedure

Knowledge and Experience

Essential

  • Line Management Experience
  • Clerical/administrative experience, including filing and/or reception
  • Experience of dealing with the public, both on the telephone and in person

Desirable

  • Previous NHS experience
  • Experience of using a Patient Administration System

Aptitudes

Essential

  • Respecting Everyone
  • Embracing Change
  • Recognising Success
  • Working Together
Person Specification

Qualifications and Training

Essential

  • Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
  • Educated to A Level standard or equivalent
  • Business and Administration Level 3 NVQ or equivalent experience

Skills and Abilities

Essential

  • Effective and polite manner when dealing with people, both face to face and on the phone
  • Able to work under pressure and meet deadlines whilst maintaining a high standard of Accuracy
  • Ability to work effectively in a busy team, adjust to change and motivate others
  • Ability to work independently, managing own workload, whilst providing supervision and support to others
  • Confidence to handle difficult conversations with patients, relatives and carers
  • Effective organisational skills
  • Good IT skills including Microsoft packages
  • Attention to detail

Desirable

  • Working knowledge of outpatient policies and procedure

Knowledge and Experience

Essential

  • Line Management Experience
  • Clerical/administrative experience, including filing and/or reception
  • Experience of dealing with the public, both on the telephone and in person

Desirable

  • Previous NHS experience
  • Experience of using a Patient Administration System

Aptitudes

Essential

  • Respecting Everyone
  • Embracing Change
  • Recognising Success
  • Working Together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Bristol Royal Infirmary

Upper Maudlin St.

Bristol

BS2 8HW


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Bristol Royal Infirmary

Upper Maudlin St.

Bristol

BS2 8HW


Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Speciality Manager

Debra Johnson

Debra.Johnson@uhbw.nhs.uk

Details

Date posted

27 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

387-M-2590-NG

Job locations

Bristol Royal Infirmary

Upper Maudlin St.

Bristol

BS2 8HW


Supporting documents

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University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)'s privacy notice (opens in a new tab)