Job summary
University Hospitals Bristol and Weston NHS Foundation Trust have an exciting opportunity for an enthusiastic and highly motivated prescription clerk to join our Stoma Care Nursing Team. This is a 28hr per week post, Band 3 based primarily at Bristol Royal Infirmary.
Applications for this post are invited from colleagues who have experience in administration, with particular regard to those with prescription management experience, although training will be given. We are looking for an individual who is flexible, dynamic, self-motivated and reliable. You should uphold excellent communication skills and enjoy working as part of a team.
Main duties of the job
The Stoma Prescription clerk will work alongside our team of Stoma Clinical Nurse Specialists, Prescribers and Admin staff in supporting patients and other organisations with Stoma Prescription management.
The role will assist the team in providing high quality and comprehensive management of prescriptions. Through triaging prescription requests using a standard format, checking and preparing prescriptions through EMIS GP and (MIME) Stoma system, in preparation for authorisation by the prescriber.
This role will also include; managing prescription review clinics, answering and logging patient calls, obtaining relevant data from Careflow EPR / EMIS GP systems and communicating with Dispensing appliance contractors, GP surgeries, Pharmacists, Nursing and Residential Homes and other organisations relating to patient's Stoma prescriptions.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
Qualifications and Training
Essential
- Good keyboard and computer skills
- Education to GCSE English standard or equivalent
- Numeracy skills
Aptitudes
Essential
- Talking to Patients/Service users
- Previous administrative experience dealing with telephone enquiries, correspondence, office administration and diary management
Desirable
- working under pressure
- working in a multi-disciplinary or busy team environment
- working in the NHS or similar organisation
- working within a Prescribing system (GP practice or Pharmacy
Knowledge and Experience
Essential
- Understanding of patient confidentiality and data protection
- Working knowledge of Microsoft Office including Outlook, E-mail and Word
Desirable
- Understanding of related terminology to Surgery
- Knowledge of the Trust's Policies and Procedures
- Working knowledge of relevant hospital systems such as Careflow EPR, ICE and EMIS GP
- Working knowledge of the prescribing process
Skills and Abilities
Essential
- Able to be flexible and adaptable according to the fluctuating demands of the department
- Keen to learn about and use new computer systems
- Works well as a member of a team
- Ability to exercise judgement whilst problem solving and seeking advice appropriately
- Good attention to detail, show prioritisation skills and completion of tasks to deadlines
- Possess a helpful and courteous phone manner with excellent customer care skills to support a positive patient experience.
- Must show excellent computer and keyboard skills, proficient in database and hospital IT systems
- Must work using own initiative, working independently in own role
- Ability to learn new and complex medical terminology
Person Specification
Qualifications and Training
Essential
- Good keyboard and computer skills
- Education to GCSE English standard or equivalent
- Numeracy skills
Aptitudes
Essential
- Talking to Patients/Service users
- Previous administrative experience dealing with telephone enquiries, correspondence, office administration and diary management
Desirable
- working under pressure
- working in a multi-disciplinary or busy team environment
- working in the NHS or similar organisation
- working within a Prescribing system (GP practice or Pharmacy
Knowledge and Experience
Essential
- Understanding of patient confidentiality and data protection
- Working knowledge of Microsoft Office including Outlook, E-mail and Word
Desirable
- Understanding of related terminology to Surgery
- Knowledge of the Trust's Policies and Procedures
- Working knowledge of relevant hospital systems such as Careflow EPR, ICE and EMIS GP
- Working knowledge of the prescribing process
Skills and Abilities
Essential
- Able to be flexible and adaptable according to the fluctuating demands of the department
- Keen to learn about and use new computer systems
- Works well as a member of a team
- Ability to exercise judgement whilst problem solving and seeking advice appropriately
- Good attention to detail, show prioritisation skills and completion of tasks to deadlines
- Possess a helpful and courteous phone manner with excellent customer care skills to support a positive patient experience.
- Must show excellent computer and keyboard skills, proficient in database and hospital IT systems
- Must work using own initiative, working independently in own role
- Ability to learn new and complex medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Bristol Royal Infirmary
Upper Maudlin Street
Bristol
BS2 8HW
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
