Job summary
An
exciting opportunity has arisen for a Medical Secretary who has excellent
interpersonal skills and a calm and methodical approach to provide administrative
and secretarial responsibilities for the department.
Main duties of the job
The
role will include a full range of medical secretarial assistance to consultants
and their team. Manage own workload, demonstrate efficient organisation and
oversee the smooth effective operation of the office.
For an
informal discussion and more information on the role, please contact-
Jessica Roots
on 01483 571122 ext 3081
Or email on Jessica.roots@nhs.net
About us
Royal Surrey NHS Foundation Trust is a friendly, supportive, busy but welcoming acute and community Trust that is ambitious about developing our services and your career.
Our compassionate, caring and friendly colleagues make up our Royal Surrey family and are at the heart of what we do. We all have a passion for learning, continuous improvement and excelling together through innovation, research and development. There are over 4,500 members of our Royal Surrey family.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in the community and homes across Guildford and Waverley.
We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC. We are investing in our colleagues through our health and wellbeing programme and a commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years.
There has never been a better time to join us.
Job description
Job responsibilities
To cover administrative
and secretarial responsibilities for the department.
To
provide a full range of medical secretarial assistance to consultants and their
team. Manage own workload, demonstrate efficient organisation and oversee the
smooth effective operation of the office.
To work autonomously within a team, providing full organisational
support to the consultants practice and their team. To ensure procedures and working practices
are in place so that the speciality and Trust can deliver a service that meets
the standards and targets that have been set. To provide a considerate, patient focussed
service in all dealings with patients and with staff around the hospital and
throughout the whole system.
Job description
Job responsibilities
To cover administrative
and secretarial responsibilities for the department.
To
provide a full range of medical secretarial assistance to consultants and their
team. Manage own workload, demonstrate efficient organisation and oversee the
smooth effective operation of the office.
To work autonomously within a team, providing full organisational
support to the consultants practice and their team. To ensure procedures and working practices
are in place so that the speciality and Trust can deliver a service that meets
the standards and targets that have been set. To provide a considerate, patient focussed
service in all dealings with patients and with staff around the hospital and
throughout the whole system.
Person Specification
Experience
Essential
- Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint, and locally used data bases e.g. Telepath and SweetP (*).
- Excellent verbal communication and interpersonal skills.
-
- Excellent telephone manner.
- Knowledge of basic anatomy and physiology.
- Broad knowledge of medical terminology.
-
- Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*).
-
- Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*).
- Excellent spelling and grammar.
- Experience of working in busy environment.
-
- Experience of dealing with the general public.
- Experience in a medical environment as a medical secretary.
- Experience of mentoring, training or supervising others.
-
- Awareness and understanding of NHS issues.
-
- Experience in using patient administration systems.
- Experience of working in a large complex organisation and a multidisciplinary environment.
Qualifications
Essential
- Good general standard of education to GCSE level or equivalent including English.
- RSA II or equivalent in word processing/audio typing RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent.
Person Specification
Experience
Essential
- Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint, and locally used data bases e.g. Telepath and SweetP (*).
- Excellent verbal communication and interpersonal skills.
-
- Excellent telephone manner.
- Knowledge of basic anatomy and physiology.
- Broad knowledge of medical terminology.
-
- Detailed knowledge of patient pathways and advanced medical terminology in own area of work (*).
-
- Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*).
- Excellent spelling and grammar.
- Experience of working in busy environment.
-
- Experience of dealing with the general public.
- Experience in a medical environment as a medical secretary.
- Experience of mentoring, training or supervising others.
-
- Awareness and understanding of NHS issues.
-
- Experience in using patient administration systems.
- Experience of working in a large complex organisation and a multidisciplinary environment.
Qualifications
Essential
- Good general standard of education to GCSE level or equivalent including English.
- RSA II or equivalent in word processing/audio typing RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent.
