Royal Surrey NHS Foundation Trust

Heightened Surveillance Nurse

The closing date is 04 May 2026

Job summary

Hours: Part-time - 26.25 hours per weekWorking pattern: Flexible over 4-5 days per weekDays: Monday to Sunday, including bank holidaysNights: Not requiredAn exciting opportunity has arisen for an enthusiastic and compassionate Band 3 Heightened Surveillance Nurse to join the team at Milford Hospital.Milford Hospital is a 34-bed acute frailty unit, located near Godalming. Due to the hospital's location, the ability to drive would be beneficial.We are looking for a committed, hardworking individual to join our friendly and supportive multidisciplinary team.The Role: With support from registered nurses and healthcare assistants, you will be responsible for delivering high-quality, person-centred care to individual patients or small groups of patients. You will work closely with the multidisciplinary team to promote safety, wellbeing, and meaningful engagement.Key responsibilities include:Providing 1:1 enhanced observation for patients requiring additional support due to confusion, falls risk, or vulnerabilitySupporting and leading patient activities, including bingo, arts and crafts, lunch club sessions, and PAT dog visitsEncouraging and motivating patients to participate in activities and social engagementSupporting and leading deconditioning prevention projectsPromoting social interaction, music therapy, and therapeutic engagementCoordinating care and communication between teams, with support from your line manager

Main duties of the job

To assist in the provision of high quality care to patients and their families under the direction and supervision of the Multi-Disciplinary Team.Demonstrate a range of nursing skills to meet the needs of patients whilst promoting dignity, privacy and respect.To comply with the Code of Conduct for Healthcare Support Workers. To provide a range of healthcare and non-nursing duties, ensuring an efficient and effective service to the ward/department at all times

To provide nursing care under the guidance and supervision of a registered nurse and assist with administration and non-nursing duties at the discretion of the Ward SisterTo help guide & develop band 2 HCA's whilst supporting the band 7 Line manager, band 6 Junior Sisters/Charge Nurse and Band 5 Staff Nurses.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Details

Date posted

20 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,106 to £28,850 a year Per annum pro rata including high cost area supplement

Contract

Permanent

Working pattern

Part-time

Reference number

384-LG-EMF20383-B3

Job locations

Milford Hospital

Tuesley Lane

Godalming

GU7 1UG


Job description

Job responsibilities

Assist the registered nurse in the assessment, planning and evaluation of nursing care as required.To perform basic care under the direction of a registered nurse. Assist patients with daily personal hygiene, bathing/showering, eating and drinking etc. Observe and care for pressure areas, hair, nails and oral hygiene as required reporting back to nurse in charge any changes in the patients condition.To provide one to one care where deemed necessary and most required by Nurse in Charge/Senior Sister/Matron (and above)Demonstrate an understanding of positive health, and promote positive health.Assist all patients who are able, towards independence and activity under the direction of the nurse in charge.To ensure continuity of nursing care, to update the named nurse of any tasks, procedures and advice given to the patient and his/her family.Ensure that any entries in the nursing notes on Surrey Safe Care are countersigned by a registered nurse.Maintain confidentiality at all times.Support the registered nursing staff in the clerical, administrative and receptionist duties on the ward.Develop and utilise good communication skills; and receive and pass on telephone messages.Assist the registered nurse in the more technical aspects of nursing care e.g. dressings, observations, following a period of training and when deemed competent to do so by the Practice Development TeamEnsure that patients/clients belongings and valuables are kept safely, adhering to local procedures.To support the patient and the carer by allowing him/her to express anxiety and stress during times of crisis e.g. bereavement.To be able to administer and seek advice on the appropriate first aid measures in an emergency.Ensure that patient/client privacy is maintained and that dignity and freedom of choice is enhanced.Correctly use aids and equipment supplied for patients. Report needs and obvious defects of this equipment to the nurse in charge. The Health Care Assistant is not responsible for the initial ordering of aids and equipment nor for their mechanical maintenance.In the interests of health and safety, the HSN should only undertake manual handing of patients after having received adequate training and instruction.To attend in-service training, other training programmes and meetings, as required.Participate in the induction of new Health Care Assistants (Nursing).To work within the current policies issued by the Trust reporting any sickness and accidents to the nurse in charge and Senior Nurse.Liaise with nursing colleagues and other professionals as appropriate.To be aware of and comply with the Data Protection Act 1984.To be required to use any computer system purchased by the Trust providing appropriate training has been given.To participate in any other duties that you may be asked to undertake by senior nursing staff. Participation in the appraisal process for band 2 Health Care AssistantsCollaboration with ward team in Achieving Excellence/Ward Accreditation programme.To participate in teaching and supporting Health Care Assistants.

Providing 1:1 enhanced observation for patients requiring additional support due to confusion, falls risk, or vulnerabilitySupporting and leading patient activities, including bingo, arts and crafts, lunch club sessions, and PAT dog visitsEncouraging and motivating patients to participate in activities and social engagementSupporting and leading deconditioning prevention projectsPromoting social interaction, music therapy, and therapeutic engagementCoordinating care and communication between teams, with support from your line manager

Job description

Job responsibilities

Assist the registered nurse in the assessment, planning and evaluation of nursing care as required.To perform basic care under the direction of a registered nurse. Assist patients with daily personal hygiene, bathing/showering, eating and drinking etc. Observe and care for pressure areas, hair, nails and oral hygiene as required reporting back to nurse in charge any changes in the patients condition.To provide one to one care where deemed necessary and most required by Nurse in Charge/Senior Sister/Matron (and above)Demonstrate an understanding of positive health, and promote positive health.Assist all patients who are able, towards independence and activity under the direction of the nurse in charge.To ensure continuity of nursing care, to update the named nurse of any tasks, procedures and advice given to the patient and his/her family.Ensure that any entries in the nursing notes on Surrey Safe Care are countersigned by a registered nurse.Maintain confidentiality at all times.Support the registered nursing staff in the clerical, administrative and receptionist duties on the ward.Develop and utilise good communication skills; and receive and pass on telephone messages.Assist the registered nurse in the more technical aspects of nursing care e.g. dressings, observations, following a period of training and when deemed competent to do so by the Practice Development TeamEnsure that patients/clients belongings and valuables are kept safely, adhering to local procedures.To support the patient and the carer by allowing him/her to express anxiety and stress during times of crisis e.g. bereavement.To be able to administer and seek advice on the appropriate first aid measures in an emergency.Ensure that patient/client privacy is maintained and that dignity and freedom of choice is enhanced.Correctly use aids and equipment supplied for patients. Report needs and obvious defects of this equipment to the nurse in charge. The Health Care Assistant is not responsible for the initial ordering of aids and equipment nor for their mechanical maintenance.In the interests of health and safety, the HSN should only undertake manual handing of patients after having received adequate training and instruction.To attend in-service training, other training programmes and meetings, as required.Participate in the induction of new Health Care Assistants (Nursing).To work within the current policies issued by the Trust reporting any sickness and accidents to the nurse in charge and Senior Nurse.Liaise with nursing colleagues and other professionals as appropriate.To be aware of and comply with the Data Protection Act 1984.To be required to use any computer system purchased by the Trust providing appropriate training has been given.To participate in any other duties that you may be asked to undertake by senior nursing staff. Participation in the appraisal process for band 2 Health Care AssistantsCollaboration with ward team in Achieving Excellence/Ward Accreditation programme.To participate in teaching and supporting Health Care Assistants.

Providing 1:1 enhanced observation for patients requiring additional support due to confusion, falls risk, or vulnerabilitySupporting and leading patient activities, including bingo, arts and crafts, lunch club sessions, and PAT dog visitsEncouraging and motivating patients to participate in activities and social engagementSupporting and leading deconditioning prevention projectsPromoting social interaction, music therapy, and therapeutic engagementCoordinating care and communication between teams, with support from your line manager

Person Specification

Qualifications

Essential

  • Completed Care Certificate Course
  • Completed Co-Mentor (HCA's) or equivalent
  • Basic Wound Care Skills
  • Team Leader Module or willingness to undertake

Desirable

  • Educated to GCSE level or equivalent work experience. NVQ Level 3 or willing to work towards functional skills (Maths and English)

Knowledge and Expeirience

Desirable

  • Previous experience in patient contact position within elderly care/frailty/dementia care
  • Example - Must have an understanding surrounding current healthcare policy / national guidance / CQC
Person Specification

Qualifications

Essential

  • Completed Care Certificate Course
  • Completed Co-Mentor (HCA's) or equivalent
  • Basic Wound Care Skills
  • Team Leader Module or willingness to undertake

Desirable

  • Educated to GCSE level or equivalent work experience. NVQ Level 3 or willing to work towards functional skills (Maths and English)

Knowledge and Expeirience

Desirable

  • Previous experience in patient contact position within elderly care/frailty/dementia care
  • Example - Must have an understanding surrounding current healthcare policy / national guidance / CQC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Milford Hospital

Tuesley Lane

Godalming

GU7 1UG


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Milford Hospital

Tuesley Lane

Godalming

GU7 1UG


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Matron

Zoe Goodfellow

zoe.goodfellow@nhs.com

01483956480

Details

Date posted

20 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,106 to £28,850 a year Per annum pro rata including high cost area supplement

Contract

Permanent

Working pattern

Part-time

Reference number

384-LG-EMF20383-B3

Job locations

Milford Hospital

Tuesley Lane

Godalming

GU7 1UG


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