Job summary
We are looking for someone to provide a high-quality customer-focused Learning and Organisational Development administration service, including MyLearning, that will assist in meeting the requirements of all stakeholder learners in the Trust and the operational needs of the Education Centre.
To act as a first point of contact within the Education Centre for staff accessing learning support and MyLearning queries within the Trust. The role supports a wide range of administrative processes, liaising with staff across the organisation, external organisations and members of the public, while ensuring the safety and well-being of all visitors to the centre.
To assist in providing the first point of contact in the reception area, Education Centre, and cover general administration duties of the Education Centre, including opening/closing.
This is a bank position for 20 hours per week. The preferred pattern is Monday to Friday, 4 hours each morning, though there is flexibility.
Main duties of the job
System Administration & Development (MyLearning system)
Information Management
L&OD Administration
Room Booking Management
Centre Management
L&OD and Reception (Cover for Annual Leave/Sickness)
Please see the full Job Description attached for further details.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Job description
Job responsibilities
Organise and prioritise own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated. Support the Learning & Organisational Development team (MyLearning team) with inbox management, document preparation, course creation, reporting and maintaining MyLearning and other L&OD systems.
Key aspects of the role include answering telephones, welcoming staff and visitors into the Centre, dealing with queries in person and via email inboxes, supporting MyLearning queries, room bookings for training sessions, setting up and updating information on Roogle, booking rooms for internal and external trainers, communicating this information and supporting trainers when on site.
Supervision and support, both direct and indirect, will be provided during all tasks.
Job description
Job responsibilities
Organise and prioritise own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated. Support the Learning & Organisational Development team (MyLearning team) with inbox management, document preparation, course creation, reporting and maintaining MyLearning and other L&OD systems.
Key aspects of the role include answering telephones, welcoming staff and visitors into the Centre, dealing with queries in person and via email inboxes, supporting MyLearning queries, room bookings for training sessions, setting up and updating information on Roogle, booking rooms for internal and external trainers, communicating this information and supporting trainers when on site.
Supervision and support, both direct and indirect, will be provided during all tasks.
Person Specification
Qualifications
Essential
- Educated to GCSE level and to include Maths and English at a grade C/4 or above or equivalent
- Evidence of NVQ Level 3, equivalent Level 3 study or relevant previous experience
Experience
Essential
- Demonstrable experience in dealing with learning or education enquiries and dealing with sensitive and confidential information
- Experienced MS Office user - particularly PowerPoint, Excel and Word
- Proven experience in working in an administrative role
Person Specification
Qualifications
Essential
- Educated to GCSE level and to include Maths and English at a grade C/4 or above or equivalent
- Evidence of NVQ Level 3, equivalent Level 3 study or relevant previous experience
Experience
Essential
- Demonstrable experience in dealing with learning or education enquiries and dealing with sensitive and confidential information
- Experienced MS Office user - particularly PowerPoint, Excel and Word
- Proven experience in working in an administrative role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
