Job summary
Surry and Borders is looking for someone to act as the Administrator for General Practice Integrated Mental Health Services (GPimhs) and/or Mental Health Integrated Community Services (MHICS) for the Primary Care Network (Group of GP Practices in an area).
Working Time: 9AM to 5PM
Working Days: Monday-Friday
Location: Aldershot Centre for Health,Hospital Hill, Aldershot, Hampshire, GU11 1AY
Main duties of the job
-
Receive, process, and allocate referrals to the appropriate clinician using EMIS/SystmOne
-
Update and maintain accurate patient case notes on EMIS/SystmOne
-
Book and manage patient appointments for clinics and individual consultations
-
Type letters, reports, and correspondence dictated or provided by the team and associated PCNs
-
Take, transcribe, and distribute accurate meeting minutes in a timely manner
-
Answer incoming telephone calls and relay messages promptly and appropriately
-
Provide day-to-day secretarial and administrative support to the team, including diary management and meeting arrangements
-
Arrange onboarding logistics for new staff, including system access, meetings, ESR approvals, and digital device setup via SABP/PCN digital portals
-
Provide short-term cover for administrative colleagues during annual leave or sickness
-
Organise team events and meetings as required
-
Create bespoke documents for the team, such as leaflets and internal resources
-
Log incidents on DATIX in line with organisational procedure
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.
Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.
For international travel, both Gatwick and Heathrow airports are nearby.
Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trusts to work for? This ranking is based on staff feedback in the 2023 NHS Staff Survey.
Job description
Job responsibilities
-
Act as a leadership support function within the GPIMHS/MHICS team, representing administrative perspectives to the leadership team
-
Serve as a nominated champion user for EMIS and SystmOne, supporting best practice and system use across the team
-
Conduct administrator system audits across local PCNs and provide accurate data as required
-
Monitor and maintain data quality standards for all administrative input
-
Extract, analyse, and present data from data warehouses (e.g. DART)
-
Produce reports incorporating tables, graphics, and data insights as required
-
Support workforce coordination by monitoring annual leave and sickness absence on behalf of the manager
-
Oversee and support safe, compliant onboarding of new staff onto electronic systems
-
Ensure effective administrative processes are followed to support clinical delivery and service performance
Job description
Job responsibilities
-
Act as a leadership support function within the GPIMHS/MHICS team, representing administrative perspectives to the leadership team
-
Serve as a nominated champion user for EMIS and SystmOne, supporting best practice and system use across the team
-
Conduct administrator system audits across local PCNs and provide accurate data as required
-
Monitor and maintain data quality standards for all administrative input
-
Extract, analyse, and present data from data warehouses (e.g. DART)
-
Produce reports incorporating tables, graphics, and data insights as required
-
Support workforce coordination by monitoring annual leave and sickness absence on behalf of the manager
-
Oversee and support safe, compliant onboarding of new staff onto electronic systems
-
Ensure effective administrative processes are followed to support clinical delivery and service performance
Person Specification
Qualifications
Essential
- NVQ Level 4 in Business Admin or equivalent experience (4 years)
- GCSE passes in Maths and English (or equivalent)
Experience
Essential
- 4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures
Person Specification
Qualifications
Essential
- NVQ Level 4 in Business Admin or equivalent experience (4 years)
- GCSE passes in Maths and English (or equivalent)
Experience
Essential
- 4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
