Royal Surrey NHS Foundation Trust

Chilworth Day Unit Receptionist B2

The closing date is 12 January 2026

Job summary

Royal Surrey Cancer Centre is the specialist outpatient cancer unit based at the Royal Surrey County Hospital. Established in 1996 and serving a population of approximately 1.2 million across Surrey and West Sussex, it is highly regarded for the excellent care it provides and for its work with the University of Surrey and major pharmaceutical companies in conducting vital research to support the development of new cancer treatments.

We are recruiting for a ward receptionist to join our excellent chemotherapy (SACT) Day unit. This is busy but very friendly unit treating up to 130 patients a day with Chemotherapy, Immunotherapy and supportive Cancer treatments within our regional Cancer Centre.

We are looking for hard working, enthusiastic people with excellent IT and communication skills to join our busy team. Previous experience would be beneficial.

For further details, please contact Alison Holden, Senior Sister 01483 571122 ext. 6842.

Main duties of the job

Reception staff provide administrative support to Chilworth day Unit from 8.00 to 18:00 Monday to Friday including bank holidays.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Details

Date posted

30 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year Per annum (pro rata) including High Cost Area Supplement

Contract

Permanent

Working pattern

Full-time

Reference number

384-SB-EMF19658

Job locations

Royal Surrey NHS Foundation Trust

Egerton Road

Guildford

GU2 7XX


Job description

Job responsibilities

Please see the attached Job Description and Person Specification

The role of Receptionist works in partnership with the Nursing Team ensuring a comprehensive administrative support and reception function. A key element of the Reception role is to maintain accuracy and completeness of Aria, ensuring patients appointments are scheduled correctly.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification

The role of Receptionist works in partnership with the Nursing Team ensuring a comprehensive administrative support and reception function. A key element of the Reception role is to maintain accuracy and completeness of Aria, ensuring patients appointments are scheduled correctly.

Person Specification

Qualifications

Essential

  • Good standard of general education

Desirable

  • Grade C or above GCSE/ equivalent English Language
  • Basic food hygiene certificate

Knowledge

Essential

  • Previous experience in a reception or other customer-facing role

Desirable

  • A good understanding of NHS/other administrative systems
  • Understanding of data protection & confidentiality issues
Person Specification

Qualifications

Essential

  • Good standard of general education

Desirable

  • Grade C or above GCSE/ equivalent English Language
  • Basic food hygiene certificate

Knowledge

Essential

  • Previous experience in a reception or other customer-facing role

Desirable

  • A good understanding of NHS/other administrative systems
  • Understanding of data protection & confidentiality issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Egerton Road

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Egerton Road

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Sister

Alison Holden

alisonholden1@nhs.net

Details

Date posted

30 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year Per annum (pro rata) including High Cost Area Supplement

Contract

Permanent

Working pattern

Full-time

Reference number

384-SB-EMF19658

Job locations

Royal Surrey NHS Foundation Trust

Egerton Road

Guildford

GU2 7XX


Supporting documents

Privacy notice

Royal Surrey NHS Foundation Trust's privacy notice (opens in a new tab)