Royal Surrey NHS Foundation Trust

ADMINISTRATOR - Speech and Language Therapy - Adult Community Services

The closing date is 05 January 2026

Job summary

We are a supportive and friendly team who work with adults with disorders of communication and swallowing, in Guildford and Waverley. We see patients in a variety of settings - their own homes, care homes, via video-calls, in outpatients or on the wards at Milford and Haslemere Community Hospitals. We work with patients who have conditions such as Dementia, Parkinson's Disease and Motor Neuron Disease. We have regular team meetings and learning/development opportunities. The team consists of five Speech and Language Therapists, one assistant and this administrator role.

Main duties of the job

This role involves providing comprehensive administrative support to the Speech and Language Therapy Team and some support to the Clinical Coordination Centre at Milford Hospital. You will be the first point of contact for all enquiries to the service: this might be calls from patients, families and carers of people with communication and swallowing difficulties. The administrator is responsible for the team's shared email folders and online diary management. Training will be provided so that the administrator can manage all the referrals and patient lists on EMIS (the electronic patient record system). The Speech and Language Therapists will send administrator tasks that will support their clinical management of patients with speech and swallowing problems. This role includes assisting organisiation of the online training provided by the service to care homes through Microsoft Teams. You will be supported by attending team meetings and one-to-ones and have an annual appraisal.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Details

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year Per annum (pro rata) including High Cost Area Supplement

Contract

Permanent

Working pattern

Part-time

Reference number

384-SB-EMF19602

Job locations

Milford Community Hospital

Tuesley Lane

Godalming

GU7 1UG


Job description

Job responsibilities

Please see the attached Job Description and Person Specification

We are looking for a dynamic and enthusiastic individual with excellent communication and organisational ability, with good knowledge of and ability to use computers. You should be eager to learn new skills and have the ability to use your initiative and prioritise your own workload. Specific training for the role will be provided as required. Please refer to the job description and person specification for the full requirements of the post.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification

We are looking for a dynamic and enthusiastic individual with excellent communication and organisational ability, with good knowledge of and ability to use computers. You should be eager to learn new skills and have the ability to use your initiative and prioritise your own workload. Specific training for the role will be provided as required. Please refer to the job description and person specification for the full requirements of the post.

Person Specification

Qualifications

Essential

  • Good standard of education up to GCSE level or equivalent
  • High level of IT skills, including advanced use of Microsoft Office packages and good understanding of computer data processing

Knowledge

Essential

  • Experience of spreadsheet, database, word processing, email and presentation computer packages
  • Experience of providing administrative support to a team, including prioritising delegated tasks and working to a deadline
  • Good working knowledge of administrative and secretarial practice
  • Experienced in customer-facing roles including face to face and telephone duties.
  • Good presentation skills both written and verbal

Desirable

  • Previous experience of working within health care sector
Person Specification

Qualifications

Essential

  • Good standard of education up to GCSE level or equivalent
  • High level of IT skills, including advanced use of Microsoft Office packages and good understanding of computer data processing

Knowledge

Essential

  • Experience of spreadsheet, database, word processing, email and presentation computer packages
  • Experience of providing administrative support to a team, including prioritising delegated tasks and working to a deadline
  • Good working knowledge of administrative and secretarial practice
  • Experienced in customer-facing roles including face to face and telephone duties.
  • Good presentation skills both written and verbal

Desirable

  • Previous experience of working within health care sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Milford Community Hospital

Tuesley Lane

Godalming

GU7 1UG


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Milford Community Hospital

Tuesley Lane

Godalming

GU7 1UG


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Speech and Language Therapy Team Lead

Charlotte Houghton

charlotte.houghton@nhs.net

Details

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year Per annum (pro rata) including High Cost Area Supplement

Contract

Permanent

Working pattern

Part-time

Reference number

384-SB-EMF19602

Job locations

Milford Community Hospital

Tuesley Lane

Godalming

GU7 1UG


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