Royal Surrey NHS Foundation Trust

Integrated Care Administrator B4

The closing date is 16 November 2025

Job summary

We are making some changes in the way we deliver our services across Primary Care, Community services and other organisations.

As we launch our Integrated Neighbourhood Team and our Transfer of Care Hub, we're building a new way of working that keeps patients safe, supported, and living well in their own homes. These teams will help prevent unnecessary hospital admissions and enable faster, smoother discharges--by wrapping expert community care around each patient.

We require an experienced administrator to join us to provide the essential administration and organisation for us to deliver our ambition. You will be working with a range of clinicians who are all focused on delivering and making a difference to patients .

We feel excited about our new ambitions - we hope you will want to join us and provide the essential administration skills we require

Please contact Nicky Skinner Head of Service Community Royal Surrey if any questions Nicky.skinner@nhs.net

Main duties of the job

The postholder will provide high-quality administrative support across the Transfer of Care Hub and Integrated Neighbourhood Team (INT) Hubs to ensure smooth co-ordination of hospital discharges and effective functioning of community-based, multidisciplinary services. Working closely with clinical leads, social care teams, voluntary sector partners, and operational managers, the postholder will support the development of integrated working practices in community services, robust discharge planning, and timely communication to improve patient outcomes and system flow.

The two postholders will work closely together where one will have a primary focus on ToCH admin support and the other INT admin support. The postholders will be required to cover for each other in times of leave.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Details

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,860 to £31,671 a year Per annum (pro rata) including High Cost Area Supplement

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

384-SB-EMF19367

Job locations

Flexible working across sites in Guildford and Waverley

Egerton Road

Guildford

GU2 7XX


Job description

Job responsibilities

Please see the attached Job Description and Person Specification

Discharge Planning and Transfer of Care Support

Integrated Neighbourhood Team (INT) Support

General Administrative Support

Data and Information Management

Job description

Job responsibilities

Please see the attached Job Description and Person Specification

Discharge Planning and Transfer of Care Support

Integrated Neighbourhood Team (INT) Support

General Administrative Support

Data and Information Management

Person Specification

Qualifications

Essential

  • GCSEs (or equivalent) including English and Maths

Desirable

  • NVQ Level 3/4 or equivalent in Business/Admin

Experience

Essential

  • Significant administrative experience in a health or social care setting; Experience managing busy workloads and working to tight deadlines; Experience taking minutes and organising meetings

Desirable

  • Experience supporting hospital discharge processes or community teams
Person Specification

Qualifications

Essential

  • GCSEs (or equivalent) including English and Maths

Desirable

  • NVQ Level 3/4 or equivalent in Business/Admin

Experience

Essential

  • Significant administrative experience in a health or social care setting; Experience managing busy workloads and working to tight deadlines; Experience taking minutes and organising meetings

Desirable

  • Experience supporting hospital discharge processes or community teams

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Flexible working across sites in Guildford and Waverley

Egerton Road

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Flexible working across sites in Guildford and Waverley

Egerton Road

Guildford

GU2 7XX


Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Service Community Royal Surrey

Nicky Skinner

Nicky.skinner@nhs.net

Details

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,860 to £31,671 a year Per annum (pro rata) including High Cost Area Supplement

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

384-SB-EMF19367

Job locations

Flexible working across sites in Guildford and Waverley

Egerton Road

Guildford

GU2 7XX


Supporting documents

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